Retail Mortgage Job Description
Retail mortgage
provides detailed administrative and technical desk reviews of residential appraisal reports, provided by external appraisal vendors, according to FNMA, FHLMC, FHA, VA and client directives.
Retail Mortgage Duties & Responsibilities
To write an effective retail mortgage job description, begin by listing detailed duties, responsibilities and expectations. We have included retail mortgage job description templates that you can modify and use.
Sample responsibilities for this position include:
Keeps up with what competitors are doing by keeping up-to-date with changing rules, regulations and guidelines from FNMA, FHLMC, FHA, and VA in addition to other investors and agencies
Have ownership in resolving any issues that may arise throughout the process
Have 100% accountability for the happiness and satisfaction of each customer you work with
Flawlessly move the loan as fast as possible to closing with no surprises along the way
Stays informed on trends and developments in the local real estate market, changing rules and regulations pertaining to both conventional and government-insured mortgages
Prepares or reviews routine correspondence, memos, reports, Transcribes notes and researches and creates presentations
Orders supplies, maintains records, performs mail distribution, prepares UPS and certified mail and coordinates movement of files between locations
Creates new files in department format
Develops updates and maintains basic spreadsheets
Document lending decisions and complete required screens in the loan origination system that include accurate completion of the 1008 adding and/or creating applicable conditions on the loan approval
Retail Mortgage Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Retail Mortgage
List any licenses or certifications required by the position: SAR, DE, UPS, PMP
Education for Retail Mortgage
Typically a job would require a certain level of education.
Employers hiring for the retail mortgage job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Real Estate, Education, Financial Services, Business, Finance, General Education, Marketing, Accounting, Management, Mathematics
Skills for Retail Mortgage
Desired skills for retail mortgage include:
FHA
VA
FHLMC guidelines
FNMA
Real estate market in local area
Circumstances
Customer's financial needs
Goals
Mortgage lending guidelines and regulations
Underwriting criteria
Desired experience for retail mortgage includes:
Minimum of 3 years experience in mortgage banking
Requires excellent sales and communications skills
Prior mortgage sales management experience strongly preferred
At least 1 year of financial services experience or 2 years customer service experience
At least 2 years customer service experience in banking or financial services
At least 1 year of experience processing mortgage documents
Retail Mortgage Examples
1
Retail Mortgage Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of retail mortgage. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for retail mortgage
- Orders and controls all hardware and software supplies
- Liaises with suppliers
- Investigates, logs and reports system/software problems
- Provides basic training and assistance to users
- Maintains current knowledge of hardware and software systems
- Identifies actions that can be taken to improve and streamline operations and makes recommendations to management
- Implements approved recommendations
- Establishes, develops and maintains a strong client referral base by selling the company’s loan products and services to meet the needs of its client base in order to develop new business and/or retain existing business
- Hires, trains, and manages the loan officer staff in accordance with company and industry standards
- Keeps informed of trends, changes and developments in the local real estate market
Qualifications for retail mortgage
- Assures collection and review of documentation is complete
- Handle incoming branch telephone calls and assists visitors in the Taylor office
- Marketing and advertising experience a plus
- Requires sales and sales management experience excellent communication skills
- Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and
- DE or SAR certifications are preferred
2
Retail Mortgage Job Description
Job Description Example
Our innovative and growing company is looking for a retail mortgage. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for retail mortgage
- Strong relationships and trust are crucial
- Get creative with recruitment marketing
- Analyze everything
- Be a leader, be a coach
- Don't just do a job, solve a problem
- Plans and organizes regular meetings with sales and operations team
- Assemble & manage Project Teams to execute key business initiatives
- Ensure quality control, standardized deliverables, proper communication and delegation of tasks throughout the Project life cycle
- Plan, evaluate & execute Projects according to predetermined objectives, scope, timelines & requirements
- Recognize Project hurdles / risk, as relevant, & escalate to Enterprise Development Leadership
Qualifications for retail mortgage
- A minimum of 7 years experience in mortgage banking
- Requires sales and sales management experience excellent communications skills
- Copies and scans necessary documents and information to create a complete file
- High school graduate or equivalent with 3-5 years processing experience
- 1 + years of talent acquisition leadership
- Mortgage Sales Recruiting Experience is strongly preferred but not required
3
Retail Mortgage Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of retail mortgage. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for retail mortgage
- Build & manage Project Teams, Project meeting facilitation & coordinate Project execution
- Documented Project Plan & tactical execution / task management in partnership with Project Team & key Stakeholders
- Communicate Project progress & performance to internal and external stakeholders
- Establish appropriate measures of success for Project & it’s completion / ongoing management
- Facilitate effective hand-off to Bus Owners at Project completion
- Escalate & facilitate resolution of issues affecting Project progression
- Relevant Project Documentation
- Support Enterprise Development & the Business in “Gate Keeper” capacity on Functional P&Ps, Training Programs, Job Descriptions, to ensure Enterprise, Inter-Departmental & Cross-Functional alignment & updated to current
- Import leads into CRM solution and assign the leads to the appropriate Mortgage Retail Sales Support
- Communicate daily leads to the mortgage managers
Qualifications for retail mortgage
- It would be great if you had experience with iCIMs
- Must have solid customer service and problem resolution skills
- Requires 3+ years of closing experience
- Wholesale experience preferred
- Experience with DataTrac preferred
- Proficient in Microsoft programs, Word, Excel, Outlook
4
Retail Mortgage Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of retail mortgage. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for retail mortgage
- Assembles and ships audit file to FNMA within the required time frame
- Coordinate and open deposit accounts with the Branch and Mortgage Retail Sales Support while keeping the Mortgage Loan Officer informed of the process through notes logged in the Mortgage Loan Origination System
- Create and maintain reporting for Mortgage Retail Sales Support to share with the mortgage team and Management
- Develop a pre-call plan with Mortgage Loan Officer and Mortgage Retail Sales Support to ensure the success of the program
- Answer telephone inquiries and mail out forms and brochures as necessary, with follow up phone calls to secure the business
- Assist Loan Processors in obtaining information they cannot access from retail bank systems
- Attend local Mortgage Branch meetings as needed to foster relationship between the Mortgage Loan Officers, the Mortgage Branch Manager, and the Mortgage Retail Support Specialist
- Document and report account openings to Management so the results can be reviewed and analyzed to ensure the success of the program
- Prepares instructions of outstanding conditions the closing agent must obtain prior to disbursing the loan proceeds and title requirements
- Scan and upload signed loan packages
Qualifications for retail mortgage
- 3+ years of work experience in a telemarketing capacity preferably in a banking environment
- Ability to obtain NMLS number if needed
- General computer skills and ability to communicate clearly
- Skilled in building relationships with customers and selling
- General knowledge of the mortgage process
- Familiarity with working within and striving to maintain Bank's service level requirements for customer contact
5
Retail Mortgage Job Description
Job Description Example
Our innovative and growing company is looking for a retail mortgage. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for retail mortgage
- Distribute incoming mail to docs and funding
- Pull additional documentation needed for our investors
- Assists Funders as needed with scanning and copying
- Ensures accurate filing system of signed packages for audit purposes
- Scan all pertinent information into our imaging system
- Supports branches with positive attitude
- Sell loan products offered by New Penn Financial
- Meet with prospective clients at outside locations such as a client's hoe
- Maintain compliance with all industry-specific federal and state licensed activity requirements and New Penn Financial's Code of Conduct
- Participate and contribute in Management Meetings as required for Mortgage Division
Qualifications for retail mortgage
- Interact & Influence Project Stakeholders – Internal & External Partners
- SME in Mortgage
- Proficiency in MS Office Suite, particularly Excel & Visio
- Meeting Facilitation experience preferred
- Must qualify for and obtain state licensure in the states where New Penn Financial does business
- At least 2 years experience in mortgage lending