Mortgage Sales Job Description

Mortgage Sales Job Description

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Mortgage sales provides final credit decisions on FNMA, FHLMC, and TFB portfolio products within established credit policy and quality standards.

Mortgage Sales Duties & Responsibilities

To write an effective mortgage sales job description, begin by listing detailed duties, responsibilities and expectations. We have included mortgage sales job description templates that you can modify and use.

Sample responsibilities for this position include:

Provide financing options and customize solutions by conducting a deep dive analysis of the application, credit profile, financials, and ensuring options offered fit within the guidelines of the lending/sellers guide(s) by product type (FHA/VA, Conv, HELOC)
Partner with Fulfillment/Operations to ensure efficient customer driven production, fulfillment/operations, pricing and delivery
Develop and follow up on cold and warm sales leads for Mortgage products to consumers This process is via Internet and telephone sales
Cultivate relationships with borrowers and mortgage staff
Work closely with the Sales Team (particularly Mortgage Consultants) to ensure that the customer’s needs are fully transparent
Understand and comply with mortgage industry regulations, including the Fair Credit Reporting Act, the Real Estate Settlement Procedures Act, the Community Reinvestment Act, Truth-in-Lending laws, etc
Position requires 80% of their time on the phone prospecting inbound/outbound with potential customers
Other duties as assigned by the Manager of Lead Optimization
Responsible for the companywide level tracking of real estate production, results vs
Achieve profitable sales targets by providing leadership, direction and ongoing coaching to a Mortgage Specialist team, building employee engagement through focused sales routines

Mortgage Sales Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Mortgage Sales

List any licenses or certifications required by the position: AIRS, HR, SHRM

Education for Mortgage Sales

Typically a job would require a certain level of education.

Employers hiring for the mortgage sales job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Business, Education, Finance, Management, General Office, Government, Communication, Performance, Coaching, Leadership

Skills for Mortgage Sales

Desired skills for mortgage sales include:

Mortgage products/services
Operations
Sales and sales strategies
Current market trends
FNMA-DU/FHLMC/LP
FHA
FHLMC
VA
Local bonding programs
Pricing and underwriting requirements of various mortgage insurance companies

Desired experience for mortgage sales includes:

Incumbents in this role must successfully register with the Nationwide Mortgage Licensing System Registry ( NMLSR) and must obtain a unique identifier through the registry that will be provided to consumers with whom the incumbents interacts
Two years of commission based mortgage sales experience is preferred
Two years of residential mortgage experience preferred
Minimum of seven years proven and progressive mortgage sales experience or equivalent, with exposure to lending to affluent clientele, minimum of three years supervisory or managerial experience or equivalent preferred
Broad knowledge of the entire mortgage lending process, to include mortgage processing, underwriting, closing, servicing, secondary marketing (rates, fees, pricing, valuations)
PC proficient in Windows based software programs (Outlook, Word, Excel, PowerPoint)

Mortgage Sales Examples

1

Mortgage Sales Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of mortgage sales. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for mortgage sales
  • You will cultivate local business opportunities through the development of relationships within the community and centres of influence
  • You will collaborate with branch/regional teams in the implementation of strategies
  • Lead the Housing key accounts Sales team to meet and exceed all targets, including revenue, margin, market share and relationship development goals
  • Building strong partnerships with business leaders to provide a proactive approach to talent acquisition in key areas of our business by driving top diverse talent into hires
  • Managing the employment and recruitment process for a designated area
  • Ensuring a positive experience for the candidate
  • Advising and consulting with the hiring decision, offer negotiations, and staffing strategies
  • Serving as the point of contact, sharing market knowledge and expertise with hiring manager for assigned business unit throughout the hiring process
  • Managing candidates’ expectations by providing timely, relevant, accurate feedback to internal and external candidates
  • Being accountable to ensure positive experience for all candidates
Qualifications for mortgage sales
  • AA in business related discipline or equivalent (B.S
  • Significant leadership, supervisory or management experience
  • Experience as Mortgage Loan Originator
  • Proven leadership including sales leadership experience
  • Well developed referral base and source network
  • The position directly interacts with loan officers, Mortgage Support Teams, and external vendors to obtain specialized documents for certain mortgages
2

Mortgage Sales Job Description

Job Description Example
Our company is looking to fill the role of mortgage sales. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for mortgage sales
  • Leading and executing sourcing strategy
  • Facilitating new hire orientation, attending job fairs and other recruiting events
  • Complying with all OFCCP regulations including the entering and maintaining of recruiting data in Taleo applicant tracking system
  • Serving as mentor for junior recruiters
  • Identifying, developing, maintaining, and collaborating effective and productive community relationships, including diversity and community organizations, government agencies, schools and colleges, and public and private organizations
  • Utilizing these contacts to expand potential applicant pool, and continuing to work towards mirroring the diversity in communities served within the work force
  • Providing managers with a diverse candidate slate
  • Optimizing job postings and screening requirements for marketability
  • Oversee procedures for prioritizing and reviewing incoming loan requests, managing individual and team pipeline of loans
  • Establish production goals and strategy for Area Sales Managers and Mortgage Loan Officers
Qualifications for mortgage sales
  • Performs functions noted for Risk Manager I
  • Generally an expert at the enterprise or group business level, requiring broad managerial and deep specialized knowledge of risk management issues at the enterprise, business, regulatory and industry levels
  • May manage or oversee a number of major risk area requirements such as Credit, Operational, Regulatory and/or Market Risk or related programs that are enterprise-wide or cross multiple business segments
  • A strong familiarity with the Financial Services industry outside of Mortgage is needed
  • Customer, prospect and partner meetings, team meetings, industry events and conferences, approximately 50% travel required
  • At least 2 years of customer service experience in a banking call center or at least 2 years of customer service experience in a financial services call center
3

Mortgage Sales Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of mortgage sales. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for mortgage sales
  • Set strategy for delivery on productivity and cost targets
  • Identify, plan, organize and implement sales programs and strategies to deliver sales objectives
  • Responsible for recruiting and building a high performance team and retaining top performers
  • Responsible for ensuring their ASM’s are onboarding new Mortgage Loan Officers & helping them achieve the Sales Productivity goals established
  • Responsible for driving sales productivity and profitability across their region
  • Responsible for proper management of expenses, revenue generation and profit & loss statement
  • Responsible to ensure their ASM’s are delivering Sales and Product Training in the region
  • Responsible for top performance in customer service
  • Ensure the ASM’s are enforcing Mortgage Loan Officers to maintain “best in class” customer service levels
  • Thrive in a team environment and utilize exceptional strategic leadership skills to influence, motivate and empower teams to deliver results
Qualifications for mortgage sales
  • Requires 2-3 years in mortgage loan origination and sales
  • Strong verbal and written communication skills, listening skills and the ability to effectively communicate solutions are required
  • 2 years of customer service experience in call center for banking or financial services
  • 2+ years’ experience in first and second mortgage loan originations – including Conv
  • Experience working in a call center team environment is preferred
  • 5+ years of recruitment experience, preferably in banking or financial services
4

Mortgage Sales Job Description

Job Description Example
Our company is searching for experienced candidates for the position of mortgage sales. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for mortgage sales
  • Assist the Mortgage Operations Manager in monitoring key controls to ensure adherence to regulatory requirements and guidelines
  • Provide coaching and feedback to ASM’s and broader team
  • Use analytical and problem solving skills to drive business
  • Ability to work in a Bank regulated or similar financial institution environment to partner and leverage products and customers
  • Work with the Mortgage Consultant to market, call upon and follow up regarding business from external sources
  • Develop and execute a local marketing plan for external and internal business development designed to meet goals and objectives
  • Review all origination files to ensure the customer has been offered the best mortgage program and to ensure other financial lending and deposit products have been offered to result in maximum cross sell opportunities
  • Review all origination files to ensure all documentation is complete
  • Ability to thrive in a team environment and utilize exceptional partnership skills
  • Partner with our bank culture and all branch associates to achieve goals
Qualifications for mortgage sales
  • Minimum of three years proven and progressive mortgage lending support experience, or equivalent
  • Financial services experience and SHRM/HR certification preferred
  • Previous experience in global, high growth organizations, or combined recruiting agency and corporate recruitment experience preferred
  • Experience sourcing candidates from a low or no fee sources such as social networking sites, job boards, associations, employee referral programs and the internet
  • Experience working with senior leaders in the organization up to C-suite level
  • Successful experience managing multiple searches and hiring managers, at different stages at the same time
5

Mortgage Sales Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of mortgage sales. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for mortgage sales
  • Partner with the Mortgage Consultant in the mortgage lending efforts, activities and events of the branch
  • Handles other related duties upfront and throughout the processing of the loan as necessary to obtain loan decisions in a timely manner
  • Understands compliance regulations related to the job function and delivers adequate disclosures to the consumer proper guidance on the loan fulfillment process
  • Establishes and tracks performance objectives for loan officers
  • Ensure loan officers adhere to the KBM lending policies, including government regulations, ensure information is properly disclosed to clients
  • Providing appropriate levels of support to the Private Banking Department
  • Oversees the bank’s participation in industry related sponsorships, shows, and seminars
  • Responsible for the sales of mortgage products and services
  • Maintain sufficient communications with market team members and sales managers on prospecting progress and market development
  • Participates as a member in professional, community, and nonprofit organizations
Qualifications for mortgage sales
  • Ability to anticipate needs and work pro-actively
  • The selected individual must have strong team-building skills, local networking and recruitment sources experience coaching and developing direct reports
  • 2 years of mortgage processing, closing or origination experience
  • 2 years of working with automated underwriting system (DU/LP)
  • Experienced mortgage producer with demonstrated competency with regard to the volume and quality of mortgage loan production
  • Strong leadership skills and demonstrated standards of professional behavior and communication

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