Mortgage Advisor Job Description

Mortgage Advisor Job Description

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Mortgage advisor provides technical leadership, direction, and oversight of testing infrastructure to ensure technology compliance with various consumer protection laws (TILA, ECOA, RESPA, Flood Insurance, HMDA, UDAAP, etc.).

Mortgage Advisor Duties & Responsibilities

To write an effective mortgage advisor job description, begin by listing detailed duties, responsibilities and expectations. We have included mortgage advisor job description templates that you can modify and use.

Sample responsibilities for this position include:

Having availability to meet with customers in order to provide financial expertise
Working with Buyers and the Sales Team in order to “capture” as many mortgage-Sales as possible in order to give the Builder predictability and visibility into their backlog
Pulte Homes sales training and building strong relationships
Backlog performance as measured by closing homes on time & providing extraordinary Customer Service
Branch operations performance as measure by however not limited to Capture, Customer Service, Compliance, Helping to Sell More Homes
Having availability to meet with customers in order to provide mortgage financing expertise
Branch operations performance as measured by however not limited to Capture, Customer Service, Compliance, Helping to Sell More Homes
Develops relationships with new and current customers, realtors, builders, attorneys, and other third parties
Inquires into the customer’s income, assets, investments, debt, credit history, prior bankruptcies, judgments and liens, the characteristics of the property and other similar information in order to assess a customer’s financial circumstances and determine whether the customer and the property qualify for a particular loan
Have availability to meet with customers in order to provide financial expertise

Mortgage Advisor Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Mortgage Advisor

List any licenses or certifications required by the position: CRCM, CAFP, AMLP, CAMS

Education for Mortgage Advisor

Typically a job would require a certain level of education.

Employers hiring for the mortgage advisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Finance, Mathematics, Statistics, Economics, Management, Real Estate, Financial Services, Accounting, Communication

Skills for Mortgage Advisor

Desired skills for mortgage advisor include:

Credit adjudication
Retail banking
CIBC's organization structure and business activities
RESPA and HMDA
Residential real estate regulations and compliance issues
Creditor financial analysis techniques
Investor requirements and processes
Property in corporate entities
Trust
“unique vesting’s” irrevocable

Desired experience for mortgage advisor includes:

3-5 years successful sales and/or business development background
Excellent oral and written communication skills along with strong computer proficiency with Microsoft Office applications, particularly Excel
Previous Mortgage experience is highly recommended
Must have high energy and be self-motivated to set and achieve sales goals
Incumbent must have the ability to work in a fast-paced, high volume environment
Must possess strong math aptitude

Mortgage Advisor Examples

1

Mortgage Advisor Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of mortgage advisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for mortgage advisor
  • Proactively managing the customer experience from application to completion, understanding the customer’s needs to ensure they receive exceptional service
  • Influencing your network and specialist colleagues, to ensure the delivery of consistently high standards of ‘seamless’ customer service across all branch and specialist propositions
  • Agreeing personal contributions to the Branch plan and the wider business plan, to exploit local mortgage market knowledge and intelligence
  • Client interface and coordination of meetings, logistics, and problem solving
  • Meets with customers in order to provide mortgage financing expertise
  • Works with Buyers and the Sales Team in order to “capture” as many mortgage Sales as possible in order to give the Builder predictability and visibility into their backlog
  • Previous phone sales experience is preferred
  • Well versed in consultative selling
  • Performing in-depth regulated face to face meetings with customers and building relationships to provide accurate advice on our range of regulated products
  • Proactively managing the customer experience from application to completion, understanding the customer’s needs and ensuring they receive great service at all stages
Qualifications for mortgage advisor
  • This position is subject to the CFPB Loan Origination Compensation Rule
  • Knowledge of computer software including Microsoft Office programs, training and development and Customer Service
  • Ability to write and communicate effectively, mentor and coach staff to reach set production standards, and conduct presentations with various levels of employees and management
  • Minimum Bachelors degree or equivalent supervisory
  • Fluency in Mandarin and/or Cantonese a plus
  • Knowledge and ability to use typical office equipment (PC, calculator, fax machine)
2

Mortgage Advisor Job Description

Job Description Example
Our company is looking for a mortgage advisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for mortgage advisor
  • You will receive comprehensive training to support you in being the best you can be the opportunity to work with a range of market leading products
  • You will proactively manage the customer experience from application to completion ensuring customers receive exceptional service at all stages
  • You will identify broader opportunities and refer them to the most appropriate Network or Specialist colleague
  • You will support Branch operations and community engagement activities, as necessary, to ensure effective operation of the Branch and raise the profile of Barclays in the community
  • You will manage and where appropriate, escalate customer queries to achieve the best possible outcome for the customer in line with Barclays’ policy and best practice
  • You will proactively develop the necessary knowledge and skills needed to provide accurate and current advice to customers and colleagues
  • You will ensure that all activities and duties are carried out in full compliance with regulatory requirements, Barclays Operational Risk Framework and internal Barclays Policies
  • You will be performing in-depth, regulated meetings with customers which provides them with mortgage and protection recommendations
  • You will be providing accurate advice within a control framework on a range of regulated products
  • You will gain a full understanding of the customer’s personal circumstances to recommend and present mortgage and protection solutions to best suit their needs
Qualifications for mortgage advisor
  • Minimum Bachelors degree or equivalent supervisory experience
  • Minimum of 5 years of experience as a Loan Originator with a demonstrated successful sales track record and established relationships in the assigned market
  • BA/BS degree in business, finance or related field preferred
  • Knowledge of Encompass preferred
  • Certificate in Mortgage Advice and Practise (CeMAP) or Mortgage Advice Qualification (MAQ) and previous experience in advising customers on mortgage products
  • Previous experience in a customer-facing role, with excellent customer service and the ability to build strong relationships with customers, peers and more senior individuals
3

Mortgage Advisor Job Description

Job Description Example
Our innovative and growing company is hiring for a mortgage advisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for mortgage advisor
  • You will be a Digital Expert
  • Updates portals on a daily basis
  • Agree personal contribution to the Banking and Credit objectives in order to grow local mortgage market balances
  • Proactively manage the customer experience from application to completion ensuring customers receive exceptional service at all stages
  • Supporting Branch operation and community engagement activities, as necessary, to ensure effective, efficient and compliant operation of the Branch
  • Managing, and where appropriate escalating, customer queries, complaints and feedback effectively, to achieve the best possible outcome for the customer in line with Regulation
  • Proactively developing the necessary knowledge and skills needed to achieve successful delivery and provide accurate and current advice and appropriate help to customers and colleagues
Qualifications for mortgage advisor
  • Strong Mortgage background
  • Logistical problem-solving capacity
  • Ability to work with operations team effectively
  • Individual state loan originator license necessary for specific states in which employee engages in any mortgage loan origination activity required Experience
  • Three (3) to four (4) years of mortgage loan origination experience preferred Knowledge, Skills, and Abilities
  • Individual state loan originator license(s) required for specific states in which employee engages in any mortgage loan origination activity Experience
4

Mortgage Advisor Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of mortgage advisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for mortgage advisor
  • Mortgage origination experience required
  • Bilingual Spanish Speaking preferred but not required
  • Fluency in both English and Spanish is preferred
  • 2 -5 years previous related experience in mortgage lending preferred
  • Individual state loan originator license(s) required for specific states in which employee engages in any mortgage loan origination activity (or willing to obtain the license)
  • One (1) to three (3) years of retail mortgage loan origination experience preferred / those with a financial sales background welcome to apply
Qualifications for mortgage advisor
  • Ability to apply investor guidelines to specific sales situations and use discretion and judgment to recommend the most appropriate products to customers based on qualifications and needs identified by customer analysis Good problem solving skills are essential
  • Strong communication skills, both written and verbal, and excellent interpersonal skills
  • Strong time management skills and the ability to work under pressure and tight timescales to ensure the customer experience is always delivered
  • Expertise in IT systems and associated applications
  • An understanding of the risks involved in mortgage lending and be able to support difficult credit cases
  • Understanding of Mortgages regulatory framework

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