Process Trainer Job Description

Process Trainer Job Description

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Process trainer provides equipment safety training to customers in areas where trained and certified in accordance with Herc/OSSA training policies and procedures.

Process Trainer Duties & Responsibilities

To write an effective process trainer job description, begin by listing detailed duties, responsibilities and expectations. We have included process trainer job description templates that you can modify and use.

Sample responsibilities for this position include:

Assists EA owners with the implementation of consistent business processes and tactics to help drive business results
Conducts training needs assessments to understand characteristics and skill level of learners, the job setting, and to identify the processes and tasks performed by system users
For systems/products trained, reviews system/software documentation from product development teams, such as release notes, system requirements, system design specifications, technical and functional system design, configuration control requirements, to understand and stay current on systems changes
Agency development
Educates and develops new agencies
Develops producers over a defined time period in agency to ensure a consistent experience for all new producers
Identifies basic to intermediate development opportunities for new agents
Delivers the necessary education
Builds and maintains best practices for the successful development of new agencies
Leverages opportunities to apply knowledge learned on the job and to share such knowledge/best practices among Field Sales Leaders (FSLs) and regional staff

Process Trainer Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Process Trainer

List any licenses or certifications required by the position: NASA, IPC, SFDC, HIPA, CIT, J-STD-001

Education for Process Trainer

Typically a job would require a certain level of education.

Employers hiring for the process trainer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Finance, Business, Adult Education, Technical, Engineering, Management, Communication, Writing, Design

Skills for Process Trainer

Desired skills for process trainer include:

FIS systems and products trained FIS procedures
Excel and PowerPoint
Instructional design theory
Learning principles
Tools and techniques
Traditional and modern training methods
Apex
BKFS systems and products trained BKFS procedures
Black Knight systems and products trained Black Knight procedures
MS Office applications

Desired experience for process trainer includes:

Minimum 2 years training experience or equivalent health claims experience
Must be self-directing and manage training schedule
Planning and organizational skills - Can engage resources (people, funding, material, support) to get things done
Of business operations in the digital age
Demonstrate the ability to apply analytical and logical thinking in gathering and analyzing data and/or situation/s
Understanding of banking and financial services industries and products including, but not limited to, commercial and customer banking, lending, insurance, wealth management, online banking, card services, and bill payment services

Process Trainer Examples

1

Process Trainer Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of process trainer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for process trainer
  • Provide positive mentoring and support to the Operations Services Supervisors
  • Demonstrate and maintain a high level of Safety & Environmental awareness
  • Be able to work as part of a team in difficult conditions
  • Assist in the development and review of the Operations Services Standard Task Procedures
  • Ensure that Equipment Operators are well trained, licensed and competent to operate assigned mobile and fixed plant
  • Provide ongoing, high-quality training and upgrading programs for all personnel to ensure a consistently high level of competency in all plant service areas
  • Ensure the Process Operations Crane and Mobile plant fleet is operated and maintained in accordance with the manufacturers’ instructions and all applicable regulations
  • Ensure that the equipment log books is maintained and updated
  • Oversee the Process Reagent Mixing Circuits
  • Assist the Maintenance departments with their requirements for mobile equipment
Qualifications for process trainer
  • Ensure all relevant lift plans, certificates and thorough equipment inspections are in place and current
  • Strong Mechanical aptitude & Proven Planning skills
  • Previous experience in Mineral Processing Operations
  • Previous expatriate experience focused on the mentoring and development of the National workforce
  • For systems/products trained, reviews system/software documentation from product development teams, such as release notes, system requirements, system design specifications, technical and functional system design, configuration control requirements, to understand and stay current on system changes - enhances system knowledge through hands-on practice using test banks
  • Experience in banking or related experience and knowledge of the credit card processing platforms a plus
2

Process Trainer Job Description

Job Description Example
Our company is growing rapidly and is hiring for a process trainer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for process trainer
  • Test the system’s new functionalities in pre-production environment
  • Stays current on relevant trends within the financial services industries
  • As the Lead Plant Process Trainer, this role focuses on the hands-on aspects of training in the department
  • Assists Exclusive Agency owners with the implementation of consistent business processes to help drive business results
  • Builds and maintains best practices for the successful operation of Exclusive Agency owners and leverages opportunities to share knowledge/best practices across agencies, Field Sales Leaders, and regional staff
  • Provide training to a newly formed, time-limited VA clinical decision support/quality improvement Veterans Administration Clinical Decision Support/Quality Improvement (VA CDS/QI) team
  • Based on the evaluation model created by the project team to measure CDS Impact, create teaching material to include lesson plans, training syllabus, tools for assessing participant learning and teaching guide
  • Create learning materials, to include written handouts and presentation materials, that can be used for both instructor-led training and self- study
  • Provide orientation to the VA CDS/QI team to introduce them to the need for rigorous impact assessment of CDS and to open source tools available via ONC
  • Provide training to the VA CDS/QI team on technical materials produced by the project team (General Model to Analyze CDS Effectiveness, Practical Guide, and Assessment Protocol) and their use in the context of a culture of patient safety and quality care improvement
Qualifications for process trainer
  • Minimum of two year Post-Secondary education
  • Working knowledge about service management tools
  • Troubleshooting knowledge for Microsoft Windows 7 / 10, Mac, Mobile Devices (Android & iOS), Microsoft Office applications suite, Office365, MS Exchange, Outlook, local and LAN printers, Wi-Fi, VPN, Internet Connectivity, and Communication tools (Skype, Jabber)
  • Training Background Preferred
  • Focus on key deliverables in a timely manner
  • Knowledge of FIS systems and products trained FIS procedures
3

Process Trainer Job Description

Job Description Example
Our innovative and growing company is hiring for a process trainer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for process trainer
  • Prepare team training progress reports
  • Incorporate incremental improvements to the training material based on student and program office feedback
  • Establish relationships with External and Internal clients and identify and update top incidents, frequent questions and build the knowledge through external contacts conference calls and field visits
  • Understands and apply Business Controls, data privacy and security guidelines/regulations
  • Deliver Problem Solving Training courses such as Green Belt, Lean and Black Belt
  • Develop, update, and maintain curriculum for Intro and Advanced Problem Solving training courses
  • General content ownership, including input on instructional design, CBT development and management of training offerings in the LMS
  • Manage registration and communications for training offerings
  • Manage website and SharePoint sites related to training content and customer satisfaction surveys
  • Set clear roles & responsibilities and assist Supervisors to mentor Operators to be successful and meet their roles KPIs
Qualifications for process trainer
  • FIS employees who support the product
  • Thorough, detailed knowledge of FIS systems and products trained (specifically the TrustDesk System) FIS procedures
  • More than 1 to 2 years of SOLID TRAINING EXPERIENCE preferably handling a Telecommunications account is required for this position
  • Platform Skills
  • Module Development Skills
  • GED with minimum 3 years of experience leading a clinical quality improvement team or teams over multiple projects
4

Process Trainer Job Description

Job Description Example
Our growing company is looking for a process trainer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for process trainer
  • Monitor and review the progress of trainees through questionnaires and discussions with managers and provide corrective action when needed
  • Provide training quality through service level and training evaluations/assessments
  • Communicate with diverse audiences (e.g., employees, management, other sites, ) to provide information and clarification regarding training programs, actions, policies, procedures and industry standard practices
  • Work closely with the client Training and Policy Team to confirm that training content is updated and aligned with client’s Abuse Standards/Terms of Service
  • Verify that that training solutions are designed in a logical, structured and clear manner, reflective of learning objectives and suited to a variety of learning styles
  • Manage participation during training delivery to provide maximum contribution - test for understanding, observe behavior and alter delivery method if necessary
  • Keep self-updated on learning and development standards
  • Under the direction of the Director of Operations and Process Improvement provide systems and process training to all levels of staff within Ambulatory Services on established policies, standardized processes/workflows, process improvement initiatives and best practices across ambulatory practices and monitor ongoing compliance
  • Deliver training using multiple mediums – on-site, classroom, webinar, blended learning approaches
  • Provide detail workflow analysis of current state practice clinical and business operations as requested
Qualifications for process trainer
  • Experience developing training materials covering the use of Open Source Quality Improvement Tools to measure patient care
  • Native level or fluent level in one of the following languages – Spanish, German, French,Italian, Dutch, Swedish is a plus
  • Six Sigma Black Belt Certification from a qualified program
  • 10+ years of overall work experience, including minimum of 3 years of professional experience leading/delivering classroom training and instruction
  • Demonstrate proficiency on an exam of Six Sigma, Lean and/or Problem Solving content
  • Proven experience providing coaching to individuals and teams utilizing training methods to solve problems
5

Process Trainer Job Description

Job Description Example
Our growing company is looking for a process trainer. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for process trainer
  • Under the supervision of the Director of Operations and Process Improvement, review operational and dashboard metrics for benchmarking/comparison among practices to identify areas that need focused attention and training for process improvement to enhance performance and outcomes
  • Utilize process improvement and Lean Enterprise information, materials, and methods to match specific organizational needs as outlined by management, and adapt them to use in the execution of process improvement training
  • Collaborate with Clinical Systems, Integration, RCM on specific rollout and implementation training plans for all ambulatory practices including but not limited to EHR, PACS, billing and scanning and established workflows
  • Stay abreast of changes/updates for assigned Ambulatory system applications, RCM policies and procedures and other updates from various departments
  • Must be knowledgeable in the technical and operational aspects of ambulatory practices
  • Ability to understand and educate and train practices on ambulatory systems and interfaces and how they impact operations and practice workflow
  • Must be knowledgeable in all front and back office processes to provide stat coverage during practice or staffing crisis
  • Develop training guides and materials as requested including Visio workflow diagrams
  • Coordinate training for new Practice Managers for existing practices with training needs
  • Assess the effectiveness of training of staff
Qualifications for process trainer
  • MBB Certification
  • Proven experience developing Lean, Green Belt, Black Belt or other Process Improvement curriculum
  • Intermediate to Advanced skill level with PowerPoint and Excel
  • Demonstrated analytical ability, excellent project management, organizational, communication and facilitation skills
  • Strong focus on consumer experience and knowledge of Net Promoter Score
  • Organization in Pune

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