Process Owner Job Description
Process owner
provides leadership in designing complex, end-to-end processes to improve business effectiveness to optimize fulfillment of management / customer / operational requirements.
Process Owner Duties & Responsibilities
To write an effective process owner job description, begin by listing detailed duties, responsibilities and expectations. We have included process owner job description templates that you can modify and use.
Sample responsibilities for this position include:
SAP role access and transaction assignments for Intercompany and Accounts Payable
Designs, tests, and implements solutions to improve business performance across the Supply Chain (includes business requirements analysis, application functional design (M/S Access a plus), coding, training, implementation and documentation) to achieve strategic goals
Global monitoring of the quality of the P&L and Income Attribution certification at a trading desk level
Global monitoring of the quality of the market risk consumption certification at a trading desk level
Global monitoring of the production of RENTD historical figures at the trading desk level
Presenting monthly to the Front Office and the Risk Department scoring dashboards for each trading desk
Global monitoring and escalation of any breach related to Volcker Metrics
Working with ITEC to adapt/improve information system when necessary
Monitoring with a cross department group (Front Office, Risk, Operations, ITEC) any topics related to SG internal Volcker Compliance Program
Assist management to establish core and job function training requirements for every job function
Process Owner Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Process Owner
List any licenses or certifications required by the position: ITIL, IBF, KCS, APICS, V3, PMP, CBAP, LEAN, SAP, LSS
Education for Process Owner
Typically a job would require a certain level of education.
Employers hiring for the process owner job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Engineering, Finance, Accounting, Computer Science, Education, Science, Manufacturing, Business/Administration, Technical
Skills for Process Owner
Desired skills for process owner include:
Applicable regulations and risk management practices
SAP
Six Sigma
Excel
Finance and accounting
Sales
Accounts receivable Treasury activities and processes
Access
End to end business processes
Business to understand customer gaps in performance
Desired experience for process owner includes:
3+ years experience in core IT Service Management disciplines (Change/Incident/Problem Mgmt)
Comprehension of multiple elements of an application stack – Network, Servers, Applications, Databases, Load Balancers, Storage
Strong administrative skills – able to deliver error free output within allowable timeframe
Adaptability – Demonstrate flexibility in dealing with situations involving changing demands, uncertainty, and stress, changing client report requirements, shifting schedules
Priority setting – able to prioritize tasks and deliver requirements as business needs arise
Establish training process for new hires
Process Owner Examples
1
Process Owner Job Description
Job Description Example
Our company is hiring for a process owner. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for process owner
- Ensure that personnel are qualified to perform GxP-related activities by implementing training controls, such as generating and sending the forecast report, the overdue training report, and providing the Training Metrics Report to Management
- Support user and manager requests for information on the training program
- Collect and maintain job description (a.k.a., position description) and summary of experience (a.k.a., curriculum vitae, resume, statement of work) for Marketing Personnel
- Conduct the Annual Review of Training Records for Marketing personnel
- Assist process owners and document authors to identify training audience(s) and determine the need for training effectiveness evaluation for new/revised procedures
- Maintain training materials and records, including archiving records
- Facilitate and organize local instructor led training sessions as needed
- Process Qualified Trainer Forms and maintains list of Trainers
- Support the Head of Payroll as and when required
- Support the businesses and other Global Business Services process owners
Qualifications for process owner
- Works closely with team other members to assist each other, get feedback, cover meetings, share knowledge
- End to end recruitments, Sourcing, Screening
- Demonstrated ability to develop strong relationships across organizations
- Strong analytical and problem-solving skills are critical in this role
- Knowledge of MS tools (MS Office)
- 5+ years of experience with Global Markets
2
Process Owner Job Description
Job Description Example
Our company is growing rapidly and is looking for a process owner. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for process owner
- Check and approve payments as appropriate
- Designing and implementing timely and accurate financial information
- Ensures process improvement methodologies, project management and delivery process, and implementation management processes are followed
- Manages the project budget
- Determine when improvements are required
- Directs work flow and acts as project manager for assigned skills and other initiatives
- Performs audits on the execution of the processes "go look go see" ensuring the documents are timely and compliant
- Ownership of system configuration ensuring compliance with Business Unit expectations and Governmental requirements by providing Subject Matter Expertise (SME) of distribution/warehouse applications
- Support and leadership for Lifecycle Management of systems and technologies across all distribution center facilities
- Intercompany Business & Accounts Payable for both products and services
Qualifications for process owner
- Adaptability – Demonstrate flexibility in dealing with situations involving changing demands, uncertainty, and stress, changing client requirements/specifications
- Priority setting – able to prioritize tasks and deliver requirements especially during payroll peak periods, payroll runs, enrollment periods
- Strong business and compliance acumen
- Bachelor’s degree in any 4-yr course
- With 3-4 years work experience in BPO industry and/or people management role
- Strong knowledge of Data Management and/or ERP system
3
Process Owner Job Description
Job Description Example
Our company is looking for a process owner. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for process owner
- Standardization across units for intercompany and accounts payable
- Understanding the Business Processes across all procurement areas to include Produce, Meat, Grocery, GM and Seasonal Categories
- Maintain effective working relationship & performance management of 3rd party offshore resource
- To minimise aborts
- Ensures and tracks the accurate and timely inclusion / exclusion of employees in local benefit plans
- Manages the day-today relationship with providers of employee benefits
- Prepares / updates the HR reports
- Delivers the on-boarding to new employees
- Manages the physical employee files
- Support the Site HR Manager
Qualifications for process owner
- Leadership Skills – able to effectively lead a team to achieve common goals, with passion for quality, and ownership in accomplishing challenging tasks
- Project Management skills for process change requests, integrations, request for service
- No required course
- Admin and / or Data Management experience an advantage
- Minimum of 2 years in college (or 2 yr course)
- Over 10 years of experience in Supply Chain roles
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Process Owner Job Description
Job Description Example
Our company is searching for experienced candidates for the position of process owner. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for process owner
- Reports to the Global Process Director Finance
- Reports to the Global Business Processes Director and works closely with Global Process Owner
- Define which processes, policies, systems, data & governance need to be within the scope of the Turbo Global Template
- Function as HR business owner for key global processes including New Hire, Onboarding, Transfers, Terminations, Establish approach and roadmap for process improvement initiatives relative to Global HR Operations vision
- Establish and build HR operations capability in end-to-end global process improvement methodology using Lean/Kaizen concepts
- Execute global process re-design utilizing analytics to drive prioritized improvements
- Design, implement and monitor process performance goals and measures
- Engage regional process owners to drive process consistency globally and coordinate regional efforts towards global process improvement
- Improve employee & HR facing content/knowledge for employee lifecycle processes by applying new HR knowledge/content guidelines
- Work closely with HR and other corporate teams to lead & drive end-to-end process improvement
Qualifications for process owner
- Over 6 years of experience in the Customer Service area
- Bachelor's Degree or equivalent work experience, plus 3 to 5 years progressive process improvement and project management experience, including medium to large scale projects
- Demonstrable experience demonstrable experience in leading global finance design and implementation on a multinational scale with multiple internal and 3rd party stakeholders
- Experience of Finance processes in multiple service-type environments in-house and / or use of partners
- Track record of driving change and continuous improvement within a Shared Services function
- Relevant payroll qualifications
5
Process Owner Job Description
Job Description Example
Our growing company is hiring for a process owner. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for process owner
- Receiving regular updates concerning the performance of the process
- Implementing process decisions made by senior management
- Managing the overall performance and results of the process
- Identifying and managing of critical process success factors
- Leading continuous process improvement efforts
- Approving or rejecting process exception and deviation requests
- Verifying compliance with the process
- Facilitating, resolving or escalating cross-functional issues
- Representing the process to external groups
Qualifications for process owner
- Bachelor's degree, preferably in health care or supply chain/logistics field
- Strong computer / database skills
- Global shipping expertise
- Proficient in computer technology used in office and supply chain environments
- Demonstrated ability to work in and be challenged by a team-based environment, which places a high degree of emphasis on accountability for customer service levels, cost reduction and quality/GMP compliance
- Financial background/ demonstrated cost analysis skills