Payment Manager Job Description

Payment Manager Job Description

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Payment manager provides direct support of Fiserv clients’ card portfolio risk management programs (debit, credit, prepaid) from a risk consulting perspective.

Payment Manager Duties & Responsibilities

To write an effective payment manager job description, begin by listing detailed duties, responsibilities and expectations. We have included payment manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Primary responsibility is the production support and maintenance of 10 applications with the objective of ensuring no client impacting system issues or downtime and strong relationships with business partners and clients
Identify the most relevant payment methods for each project, depending on the country, target and transaction cost
Negotiate the best conditions (fee, service level, reporting) with relevant payment service providers (PSP’s)
Manage the agreement signature in cooperation with the legal department
Supervise the technical integration with PSP’s on Ubisoft websites, in cooperation with the IT teams
Handle the prepaid card distribution strategy for all Online Games
Handle Account Management of all existing providers
Create & keep track of several KPIs in order to evaluate the efficiency of the selected strategy
Manage the link between business, finance, legal, technical, marketing & productions needs related to Online Payment
Be the main point of contact for all internal clients (Studios, Business) and make recommendations on their strategy & operations of this topic

Payment Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Payment Manager

List any licenses or certifications required by the position: PMP, PCI, TQM, CTP, II, PRINCE, CISM, CISA, CISSP, ISTQB

Education for Payment Manager

Typically a job would require a certain level of education.

Employers hiring for the payment manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Finance, Business, Accounting, Business/Administration, Education, MBA, Computer Science, Management, Engineering, Healthcare

Skills for Payment Manager

Desired skills for payment manager include:

Accounting Principles
Contractual constraints potentially impacting payer responsibility of adjudication
Credit resolution
Denial management
Payment posting
Medicaid Waiver programs
Principals and practices of contract administration and management
Various talent payroll systems
AP solutions
APACS guidelines and Direct Debit Scheme Rules

Desired experience for payment manager includes:

Help optimize conversion from free to paying user
Definition & suggestion of the In-Game sales promotion strategy
User Interface optimization
Payment flow
Participate in the development of the Ecommerce Platform Strategy & operations
Bring your expertise and innovative ideas to the project (Processes, Catalog Management, Promotion, A/B Testing, Merchandizing…)

Payment Manager Examples

1

Payment Manager Job Description

Job Description Example
Our company is hiring for a payment manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for payment manager
  • Gather requirements across diverse functional areas and work closely with engineering teams and cross-functional teams to deliver digital global payment solutions
  • Working with engineering teams and cross-functional teams to break down complex problems into steps to deliver quality product with amazing payment experience and easy to integrate
  • Managements of POCs and pilots for new technology & market opportunities
  • Ability to stay organized and prioritize multiple deliverables
  • Ability to deal with ambiguity in dynamic cross functional environment and have fun
  • Leads and/or participates in assessments of a strategic nature including competitive reviews, identification of payments industry best practices, benchmarking
  • Leveraging existing and on a proactive basis, new and emerging research networks, provides timely information to support and influence the decision making
  • Achieve corporate and business strategies by defining and driving change throughout the businesses
  • Assesses and analyses business strategy, business requirements, current state environment and investment choices to evaluate business alternatives that meet sponsor needs and satisfy transformational direction
  • Help set strategic directions for the Team by understanding the market and future demands in terms of capacity, technical skills
Qualifications for payment manager
  • Leads the payment strategy and all projects within it, in close collaboration with the business functions, IT and the markets
  • Responsible for all aspects of product management life cycle including the management of products through growth to decline
  • Provides expertise across company on multiple areas of payment processing expenses incurred by Kohl's annually
  • Establishes perspectives on payment technology and security working with multiple business partners
  • Participate in industry discussions to broaden professional knowledge of new standards and trends
  • Determines what is appropriate to adopt and train
2

Payment Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of payment manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for payment manager
  • Manage customer-facing and internal payments strategy and roadmap
  • Manage third party vendor relationships, identifying necessary and/or desirable features and oversee platform integrations
  • Be the category expert for the streaming service’s billing and payment platform including billing partner capabilities, the competition and advancements in the digital subscription payments space
  • Collaborate with the business intelligence, user experience and product engineering teams to assess value, usability and feasibility of features
  • Engage with multiple stakeholders to ensure all product needs are captured
  • Support the development and production of promotions and offers for current and potential customers
  • Specify, prioritize and communicate high level and detailed specifications using written requirements, flows and use cases UX-generated deliverables such as prototypes, wireframes and design and copy documents
  • Coordinate post-launch activities to validate that billing and payments features work as designed and that processes dependent on the feature successfully complete acceptance testing
  • Focus on testing and optimization of the payment experience
  • Manage the development of training materials and train quality assurance, technical support and others on new product features
Qualifications for payment manager
  • Builds and supports payment elements of the company’s digital and mobile vision
  • Provides oversight, direction, strategy, planning, communication and implementation guidance for payment related projects
  • Manages and supports relationships with IT, DT and Marketing
  • Identifies and presents future payment technologies and options that can improve processes
  • Minimum 7+ years of leadership experience in the payments industry
  • Direct working experience with the Payment Brands
3

Payment Manager Job Description

Job Description Example
Our growing company is looking for a payment manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for payment manager
  • Facilitates and coordinates payment product initiation & work & consult with project managers on projects that have payments related tasks, activities & deliverables
  • Manage the resource planning, project assignment/execution and daily operation of an IT Payments Application support team in the development and maintenance of custom developed and purchased software, including integrations
  • Maintain, continually improve and document payment processes
  • Maintain all payment-related files (hard and soft copy), including unrepresented payment information forms, client authorization forms, confirmation documents, Work closely with the Intake team to manage all payment-related files in a way that supports the Payment team’s work
  • Understand the claim review process and claim details sufficiently to undertake cold reviews, know what to look for in the nuances of the claim
  • Ensure management reporting is produced on a scheduled basis to show KPI measures
  • Monitor and thoroughly analyze card scheme payment processing regulations to ensure payment products continue to operate in a manner consistent with payment network rules
  • Track the health of the payments platform & identify/close the compliance gap
  • Provide strategic and proactive guidance with respect to card scheme compliance to Product Leadership Team Engage in problem solving, utilize data analytics to determine compliance requirements priority
  • Effectively manage the technical product relationship with payment processors, networks and schemes
Qualifications for payment manager
  • Highly skilled with operational, project management, and process improvement acumen
  • Strategic thinker and a thought leader
  • Ability to lead via influence
  • Proven project management skills and accomplishments
  • Digital product management experience including development / ownership of product portfolios and roadmaps, building and launching capabilities on web and mobile platforms, and defining and achieving performance objectives
  • Client centric thinker who can identify opportunities for growth
4

Payment Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of payment manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for payment manager
  • Define requirements and engage closely with the engineering teams to help determine the best design within the given time and budget
  • Own and publish Compliance Bulletins for effective mandate communication
  • Define payments product compliance roadmap and lead the annual strategic planning process for Compliance initiatives, including quarterly status updates
  • Managing the product lifecycle and developing / executing strategies to expand and extend the product offering
  • Using data, conducting analysis, building models, conducting A/B testing, and delivering research results in support of pricing strategy, customer segmentation, financial forecasting, and identification of opportunities for future expansion of ACC services
  • Leading the creation and managing the execution of innovative and scalable marketing programs to attract new customers and increase engagement with existing ones
  • Lead and influence business and technology stakeholders and leaders across the organization to drive strategic initiatives
  • Designs and executes standard research methodologies with moderate supervision, partnering with access and payer marketing team members and outside vendors to customize research design and methodologies where appropriate
  • Synthesizes data from multiple sources and develops realistic, insightful and actionable recommendations, and present the data/recommendations in a coherent, meaningful way
  • Leads department project management needs to ensure optimal business work flow
Qualifications for payment manager
  • Experience in successfully deploying a Digital product management discipline within an organization and a proven record in delivering products that deliver substantial value
  • Extensive network across industries, competitors, and vendors
  • Collaborative leader and skilled in fostering innovation at all levels within an organization
  • Advanced degree (Masters, PhD, or equivalent degree) in Design or Computer Science (or related field) plus 10 years’ experience building and launching consumer applications on web and mobile platforms and 10 years’ experience managing a roadmap, applying analytical rigor to support investment decisions and managing build vs
  • 3 to 5 years of product management experience in the subscription payments space
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions and recommendations, drive actions
5

Payment Manager Job Description

Job Description Example
Our company is looking to fill the role of payment manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for payment manager
  • Partners with Access Analytics to develop integrated deliverables with deeper, break-through insights
  • The support, design and execution of the customer payment experience
  • Managing the experience and integration throughout lifecycle driving new initiatives, enhancements, and business process improvements into development pipeline
  • Collaborating with teams across the organization (VSSM, CCA, ) to prioritize, develop, launch, and maintain service
  • In particular, this position is responsible for creating the overall design and experience support the business development of requirements to integrate the solution across the enterprise
  • Manage a variety of responsibilities within the Accounts Payable department to include but not limited to, analyzing check/wire payments, stop payments and voiding of the companies checks, vendor account additions and changes
  • The Escalations Manager will join the United Health Care Payment Integrity (UHC PI) Team
  • As a healthcare professional and certified professional coder, you will have the opportunity to utilize your expertise, experiences, and skill sets in this highly rewarding career while continuously being challenged and developed as a professional
  • The Escalations Manager works collaboratively across multiple business segments while driving important timelines and deliverables in full partnership with multiple business segments
  • Audit Operations Management
Qualifications for payment manager
  • Expert ability to use tools essential to product management responsibilities, such as Omnigraffle, Balsamiq, Jira, Confluence
  • Prior experience with payment funnel optimization
  • Prior experience with fraud prevention
  • The incumbent is to have a developed, demonstrated competence in some technical area related to the financial industry and/or information systems in order to understand the working of a specialist’s mind
  • Possess a thorough understanding of payment processes, related systems, and PCI DSS
  • Experience scoping cardholder data environments and evaluating those environments against the PCI DSS

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