Network Supervisor Job Description
Network supervisor
provides end user software services for Windows, iOS, Mac, Android.
Network Supervisor Duties & Responsibilities
To write an effective network supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included network supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Develops budgets, timelines, and ensures progress to plan, tracking critical project achievements
Defines project objectives and ensures progress to plan, tracks critical project achievements
Selects and provides training and direction to Network Maintenance Technicians on all maintenance activities, proper work methods, quality
Oversight of network surveillance staff
Opening, escalating and resolving network & customer tickets
Assists NOC Engineers & technicians providing troubleshooting support of complex issues
Manages a NOC shift team supporting all facets of the business operation
Build a high performance team responsible for monitoring network stability 24 hours a day, 7 days a week, 365 days a year
Routine communication with internal support teams
Work to build strong cross-functional relationships with other IT Teams end users
Network Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Network Supervisor
List any licenses or certifications required by the position: CCNA, CCNP, ITIL, CCIE, DOT, HP, MS, JNCIA, ACIJIS, ITSM
Education for Network Supervisor
Typically a job would require a certain level of education.
Employers hiring for the network supervisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Engineering, Associates, Computer Science, Education, Business/Administration, Business/Management, Business, Telecommunications, Information Technology, Management
Skills for Network Supervisor
Desired skills for network supervisor include:
MAC and iOS
MS Outlook
Android
Automated software distribution using SCCM
Basic LAN/WAN principles
Creative products
IT systems
Insurance policies as they relate to outpatient services
Linux
MAC Desktop and Laptop platforms
Desired experience for network supervisor includes:
Reviews FCC technical requirement and maintains records accordingly
Strong team motivator, with previous \lead\ experience is preferred
Must be able to communicate both orally and in writing in a clear and straight-forward manner
Must be able to use personal computer and software applications and general knowledge of computer hardware architectures
Must work and travel outside in inclement weather
Must work near power lines and electricity
Network Supervisor Examples
1
Network Supervisor Job Description
Job Description Example
Our innovative and growing company is looking for a network supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for network supervisor
- Troubleshoot and develop solutions for network anomalies both remotely and locally
- Analyze a myriad of networking metrics and recognize sub-standard network performance
- Develop reports and trend analysis documentation on bandwidth and network security incidents
- Operate network protection and intrusion devices specific to the Department of Defense many commercial information assurance tools
- Demonstrate strong interpersonal skills and sufficient mastery of the IT profession to act as an on-shift training representative for both contractors and government personnel to include Cisco, Microsoft, and hardware troubleshooting disciplines
- Direct, organize, and utilize crisis management processes and techniques during outages, virus outbreaks, and in high-pressure environments
- Demonstrate expertise in a broad range of technical skill sets tempered with confidence, leadership, and management capabilities to support the NOSC Operations Crew Commander
- Optimizes E2E Operational Plans across the value stream via proactive sensing and then resolving challenges within the supply chain in order to achieve optimal value stream customer service and inventory outcomes
- Responsible for translating E2E process / capabilities to understand impact to inventory
- Submits supply plans and FG inventory coverage reports to PLAN
Qualifications for network supervisor
- Must be able to frequently walk and stand for extended periods of time
- Must be able to use of standard office equipment, tools and materials
- Have experience managing remote personnel that support BB&T multisite operations
- Have experience supporting a converged Cisco (voice & data) network environment
- Preferred knowledge of IT Service Management change, incident, and request platform
- Preferred knowledge of the following technology monitoring platforms, HP Network Node Manager, CA SOI, Compuware VantageView and CA NetQoS or similar IT industry-based network management tools
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Network Supervisor Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of network supervisor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for network supervisor
- Develops customer response documents to support potential customers' solutions and contract negotiations
- Reviews projects' progress to verify customer data assumptions and design criteria and ensure solutions' designs incorporate customers' voice and are consistent with project definitions and scope of work
- Coordinates and archives solutions' data and repeatable business solutions to maintain business resources for the SCS Strategic Analysis and Market Research group
- Works with Program, Project, and Business Development managers to stay informed of project status, escalate issues, and track and prepare changes in project scope, project plans, and statements of work
- Knowledge of incident resposne
- Develop proactive and analytically driven network planning processes to improve quality of planning and operational efficiency
- Use various corporate planning and modeling tools to develop network designs, review and verify costs, and conduct transportation network alternative scenarios
- Extract and validate volume and schedule information from various sources
- Analyze large amounts of raw data and produce workable files that will be used in the modeling process
- Serves as liaison for transportation data management to include data set validation, data repository visibility, and quality utilizing analytical tools (e.g., Excel, Access, SQL and VBA)
Qualifications for network supervisor
- Preferred experience with or understanding of ITIL concepts
- Be able to work the following shift, Friday – Sunday, 7pm to 7am and Monday, 7pm to 1am (Tuesday morning)
- Must have extensive network experience to be considered
- A minimum of 3 years of Network experience required
- A minimum 1-2 years previous supervisory experience strongly preferred
- A minimum of a Network CT 4 certification required
3
Network Supervisor Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of network supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for network supervisor
- Coordinate with operations to implement transportation network plans
- Maintain consistent and thorough communications with manager and other stakeholders
- Collaborates with UPS stakeholders to troubleshoot system, operational, and service inefficiencies and to create planned solutions that result in improved network performance
- Drive his/her area of the business to meet and exceed revenue targets
- Handle all escalations from the business unit team
- Provide guidance and leadership to team
- Manage all FAI’s to less than 1.5 % on P-1 tickets and less than 2.5% on P-2 tickets
- Manage team’s ACD results to better than 98% of all calls answered within 2 minutes
- Develop all NAC Metrics and goals used to grade techs and managers for monthly reviews
- Roll out all new products and services in the NAC
Qualifications for network supervisor
- Must work and climb on poles, roofs, ladders and/or bucket trucks in high elevations
- Have experience supporting a converged Cisco (voice & data) network environment other enterprise platform technologies
- Be able to work the following shift
- Preferred knowledge of the following technology monitoring platforms, HP Network Node Manager, Compuware VantageView CA suite of monitoring solutions
- Preferred experience with or understanding of ITIL concepts and functions
- Management experience in either IT Operations or IT engineering organization
4
Network Supervisor Job Description
Job Description Example
Our growing company is looking to fill the role of network supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for network supervisor
- Provide support to the Customer Care, Service Delivery, the RMC, Operations and Engineering on all market specific issues related to customers
- Seven or more years of total work experience
- Basic voice, private line and data knowledge
- Manages a team of Administrators and is responsible for ensure adequate schedule coverage
- Work with Engineers and Developers to define and build monitoring, error handling and escalation and documentation for problem management of all internal (corporate) and external (consumer) facing systems and applications
- Oversee Data Center management and tasks
- Oversees monitoring of the network for stability and performance in order to maintain 24x7 operations and resolve service impacts as they occur
- Ensures interactions with customers are positive, productive, documented, and resolved in a timely manner or followed through on
- Ensures trouble tickets are worked effectively and efficiently and that the work with engineering, field technicians, and telecommunications carriers is effective in resolving service issues in accordance with established processes and procedures
- Review problem descriptions and detailed problem diagnosis for accuracy and compliance with established practices
Qualifications for network supervisor
- Experience or knowledge with application monitoring tools and suites
- Be able to travel to meet with remote staff, attend meetings and training, as required
- Experience using IT Service Management tools such as ServiceNow, HP Service Manager
- History of leading high performing teams and supporting company policies
- Excellent Business Writing and Oratory Skills
- Excellent interpersonal skills for interaction with subordinate technicians, vendors, contractors, customers, and/or functional peers
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Network Supervisor Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of network supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for network supervisor
- Recommend revisions to existing policies and procedures to make them more effective
- Coordinates and manages incident response processes
- Delegates work assignments, sets priorities and time management for staff and train the NOC on repeatable administration processes
- Develop standard processes and procedures for monitoring, error handling, escalations and problem management
- Hardware and OOB management, configuration and performs approved patching of corporate systems as needed
- Identify areas for improvement within the NOC environment and recommend and formalize a plan to implement enhancements
- Hardware specification research and procurement and participates in evaluating new technologies and products
- Lead the strategic and tactical activities to provide ongoing implementation of operational best practices
- In the absence of management, able to take on leadership responsibilities
- Partners with and coordinates projects across multiple teams and tiers of IT
Qualifications for network supervisor
- Experience managing budgets, operating margins and financial controls
- Previous experience working with Juniper and Cisco Network hardware in a large environment
- JNCIA, CCNP and CCIE certifications preferred
- Two years supervisory or lead experience
- Must have a strong understanding of outside plant networks
- Must have the ability to keep the team engaged