Network Operator Job Description
Network operator
provides configuration, troubleshooting of infrastructure including 3900 router(s), 6500 switches(s), 3600 switches(s) (OSN 15454(s), and ML-1000 RPR Modules.
Network Operator Duties & Responsibilities
To write an effective network operator job description, begin by listing detailed duties, responsibilities and expectations. We have included network operator job description templates that you can modify and use.
Sample responsibilities for this position include:
Monitoring routers, switches and loadbalancers
Troubleshooting of Datacenter impairments and outages
Monitor critical operational infrastructure to ensure maximum uptime
Apply updates/patches to globally distributed network infrastructure
Provision and monitor virtual machines
Assuring adherence to firmwide risk, legal and regulatory controls
Assuring adherence to firmwide data resiliency policy
Procure hardware and software licenses on as needed basis
Forecast hardware and software needs well in advance to secure appropriate budgets and funding
Resolve and troubleshoot reported and unreported infrastructure problems in an efficient manner
Network Operator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Network Operator
List any licenses or certifications required by the position: CCNA, IAT, ITIL, JNCIA, CSA, SCYBER, GISCP, GCIH, GCIA, CFR
Education for Network Operator
Typically a job would require a certain level of education.
Employers hiring for the network operator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Technical, Computer Science, Education, Engineering, Information Technology, Computer, Communication, Graduate, Associates, Networking
Skills for Network Operator
Desired skills for network operator include:
Microsoft Windows Operating System
U*NIX
EIGRP
LAN/WAN protocols
JES2
OS/MUS
Printers
ATMs
Commands – JCL-A/S 400’s and RS6000’s
Procedures
Desired experience for network operator includes:
Good knowledge of the global Network for Barclays Group and understanding of how key Services map to the network
Engage in proactively seeking to improve the solutions that the Networks deliver to the business and acting as technical owner of suggested improvement where appropriate
Contribute to technical team meetings providing innovative plans for improved efficiency to the global network
Provide root cause analysis for complex network issues during incident management, negotiating change window(s) with business and technical teams to enable remediation plans to be implemented
Be a project lead for network operations and provide network SME guidance in support of business projects
Extensive knowledge of security devices including Checkpoint firewalls
Network Operator Examples
1
Network Operator Job Description
Job Description Example
Our company is searching for experienced candidates for the position of network operator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for network operator
- Quality Control of filing shows and commercial spots into video server
- Manage network elements using various computer-based tools
- Identify root causes, severity levels, workarounds, testing requirements and implementation of fixes to restore network
- Serve as a single point of contact to internal and external customers for outages and service impacting events
- Work with network nodes such as Radios (BTS), routers, switches, distributed antenna systems, Linux devices
- Monitor network production routers, switches, firewalls, load balancers and access points through the use of ITNM
- Support our business partners in any/all ongoing projects and business initiatives such as router/switch replacements, store turn-up/turn-down, store configuration, wireless devices, upgrades
- Respond to incidents, email, instant communicator, and phone calls for any Network issues that may be going on
- Responsible for Event Management across all technical platforms (Server, Network, Storage, Wintel, UNIX, Telecom…)
- Monitor current hardware and infrastructure health
Qualifications for network operator
- Extensive knowledge of global and local load balancing devices, including F5 configurations, IRULE and VIP/Pools creations
- Extensive knowledge of DHCP and DNS implementations
- CCNA level certification required or equivalent experience
- Ability to be a project lead for network operations
- At least 1 year experience in Linux scripting, Windows Administration, Tivoli, New Relic
- Knowledge of VSAT satellite transmission systems (bandwidth, SCPC, blockage)
2
Network Operator Job Description
Job Description Example
Our growing company is hiring for a network operator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for network operator
- Plans, tests, and coordinates implementation of the network, file server, mainframe, and workstation hardware and software
- Automates statistical research and reports
- Analyzes and makes recommendations to resolve technical problems for established networks
- Troubleshoots and resolves network production problems
- Recommends network solutions for short-range network projects
- Perform day-to-day operation of technical components, to continuously meet agreed service levels
- Contribute to day-to-day delivery of Technical IT services, meeting the required and/or agreed levels of functionality and quality/availability
- High-quality support, short response time and high resolution rate
- Monitor and react to any detectable or discernible occurrence that has significance for the management of IT infrastructure or delivery of IT service and evaluation of the impact a deviation might cause to the services according to agreed SLA/OLA
- Ticket handling (Receiving, documenting, prioritizing and distributing of service calls)
Qualifications for network operator
- Good analytical, risk mitigation, negotiation and vendor relationship skills
- Remote Switch Module, Out of Band Management, UPS Management, troubleshooting LAN/WAN Issues
- CISCO, Riverbed, Infoblox and Juniper experience
- Wireshark experience
- Proven IT experience with current IT products and services alongside the demonstrated ability to provide IT business/industry best practices
- Ability to understand Networking functions with effective oral and written communication skills across multi-level IT platforms in a fast paced client facing environment
3
Network Operator Job Description
Job Description Example
Our company is growing rapidly and is hiring for a network operator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for network operator
- Technical trouble shooting as agreed with the stakeholders
- Daily Routine Tasks Management – Performs all activities relating to assigned technical/technological expertise, including daily routine tasks, incident resolution, request fulfillment, change applications and developments as described in the Basic ROC Manila monitoring services
- Provides inputs for continuous operations improvement
- Provide safe and reliable operation within own area
- Practical experience with scheduling, reserving, and managing VTC sessions
- Process, book, and schedule VTC reservation requests
- Manage and operate Polycom MCUs
- Provide and maintain accurate record keeping for reports on each VTC
- Perform daily testing and preventive maintenance on core VTC components and systems
- Perform and monitor user pre-conference testing and setup for videoconferences as required
Qualifications for network operator
- Explain and demonstrate basic network troubleshooting fundamentals using ping, trace route and basic router/switch commands
- 3 to 5 years of network experience hands on network management of NOC network operation experience
- 1 year experience with Juniper and Cisco environment command line access management
- Experience updating and documenting SOP’s training manual
- Capable of lifting up to 60lbs for moving and installing network equipment
- More than six years of experience with servers and network devices
4
Network Operator Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of network operator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for network operator
- Answer and respond to phone calls for VTC support/assistance
- Field level maintenance on electronic nodal assemblages, combat net radios and ancillary communications equipment
- Perform system/network operations and correct system faults
- Maintenance on all internal communications systems devices
- Acting as first point of contact for Kier in relation to incidents on the Area 6 and 8 network and operations, ensuring that the appropriate course of action is taken for each issue reported
- Deploy and manage resources on the Area 6 and 8 network including Asset Incident Watchman and secondary resources
- Liaise directly with the Emergency Services and deployed resources, ensuring any additional support is correctly identified and provided
- Maintain and manage the information flow and ensure regular contact with all stakeholders during incidents
- Produce and maintain accurate records for all incidents that occur in on the Area 6 and 8 network and record all relevant information into the relevant database
- Record and disseminate all Winter Maintenance decisions during the winter service period
Qualifications for network operator
- NOC operator experience
- Sound knowledge of ITIL business practices
- High School Diploma and any additional continuing education
- Individuals with a Bachelors or Advanced Degree will be considered in lieu of 24/7 Operations Center Experience
- Hands-on experience using Linux and Windows Operating Systems
- Position requires a current TS/SCI with Poly
5
Network Operator Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of network operator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for network operator
- Monitor all Airwave radio communications, ensuring a strict radio discipline is maintained
- Respond to enquiries relating to Area 6 and 8 and ensure that all enquiries and/or complaints are resolved and/or responded to within the required timeframe
- Record all Traffic Management events on the Highways England Scheduled Roadwork’s System (SRW) daily
- Assist with the preparation of the Traffic Management programmes for the Area 6 and 8 network
- A full class 1 driver’s licence is required
- The Network Operator will be responsible for routing, testing and verifying audio quality of all Premiere programming, test contact signal closures, monitor condition of Ku and Cband satellite systems, monitor state of critical technical and business server systems and security camera/recorder systems
- Operators will use patch bays and computer controlled routers to direct incoming and locally originated programming to and from ISDN, Ku and C band satellite T1 and equalized phone lines
- Operators will use various test equipment to monitor the delivery systems including but not limited to spectrum analyzers, phase meters, audio signal test equipment, and telco test equipment
- Shift times will vary including overnight, Holiday, vacation, & sick fill , so flexible availability is required
- Occasionally lifting of equipment is required, must be able to lift a minimum of 50 lbs
Qualifications for network operator
- A strong interest in technical fields such as Information Technology, System or Network Engineering, or Hardware Integration
- Experience in configuring Network LAN/WAN hardware
- Active Microsoft or Cisco Professional Certifications
- Minimum of 2 years experience working in an Ops Center
- Microsoft SQL related operations support
- Server administration - VMware