Manager, Network Services Job Description

Manager, Network Services Job Description

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Manager, network services provides tier 1 and tier 2 IT support for the Banjo application portfolio, desktop PC support, Microsoft Office, barcode scanners and printers.

Manager, Network Services Duties & Responsibilities

To write an effective manager, network services job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, network services job description templates that you can modify and use.

Sample responsibilities for this position include:

Manage all data communication infrastructure for all field and corporate offices
Provide Capacity Planning and Performance Management for Global IT Networks
Own and drive excellence in Incident / Problem / Change Management of SBICard Network & Network Security Infrastructure
Experience in leading implementation of monitoring tools to deploy advanced monitoring of complex health/performance parameters, alerting of issues & build executive Dashboards
Hands-on experience on the Network Analyzers tools like Sniffer, Wireshark
Identify business critical/complex issue and resolve in timely manner
Ensure accurate and regularly updated information related to network physical inventory, logical inventory, network diagram, network traffic flow, application network components/interfaces, technical troubleshooting documents and operational process documents
Liaise with the global, regional and local IT entities and business stakeholders to ensure the alignment of the network services to the needs of the business
Develop shop visit allocation and capacity planning across the network, working with both PW and partner companies
Manage partner company relationships from a network perspective

Manager, Network Services Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Manager, Network Services

List any licenses or certifications required by the position: PMP, ITIL, CISCO, MUST, CHES, SSL, CCNA, V3, CCNP, PMI

Education for Manager, Network Services

Typically a job would require a certain level of education.

Employers hiring for the manager, network services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Technical, Leadership, Information Systems, Networking, Computing, Computer Science/Information Systems, Network Engineering, Design, Architecture, Voice

Skills for Manager, Network Services

Desired skills for manager, network services include:

PC Microsoft applications
MS Office products
TP76300
ATT technologies
Technology and IT Business Concepts
Telecom
Applicable microcomputer
EIGRP
IP
Mainframe computer application development tools and techniques

Desired experience for manager, network services includes:

A Bachelor’s Degree in Computer Information Systems or Computer Science is required
CCNP or equivalent
Ability to work individually in a team environment and handle a dynamic workload, with the ability to prioritize projects and tasks
Understanding of Service Management environment
Understanding of the ITIL disciplines within a service environment
Minimum 3 years of experience in IT business

Manager, Network Services Examples

1

Manager, Network Services Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of manager, network services. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, network services
  • Work with Spares to establish critical part allocations
  • Provide central management of all known GTF network risks and estimated impact on Engine Services’ contracts and customers (includes risk identification, assessment, prioritization and mitigation)
  • Work closely with all IT leaders to ensure the smooth and efficient operation of the global IT infrastructure
  • Develop strong team members and enhance our employees’ career and professional development
  • Ensure that the value proposition of the profile and branding of the Network Management product delivers key messaging through internal and external media communication
  • Continually review and enhance the business and client “Continuous Risk Assessment” model, to include all appropriate policy & procedure, ownership, management, and communication
  • Control & ownership of all policy & procedures for Network Management & Services to include regular review & update and production of new policies & procedures when required
  • Effective management & maintenance of key legal documentation to include but not limited to Legal Agreements, RFP/NCD/SLS in partnership with Network Managers/Legal, Risk & Compliance
  • Control & ownership of planning and effective management & communication of all internal & external compliance, audit and regulatory visits to allow scope of such visits to be understood & effectively communicated to ensure successful outcomes at all times
  • Oversee the strategic working relationship between the Global IT Shared Services team ensuring alignment with the business needs and provide daily governance of key Service Delivery Providers and leadership in development of global Network Services policies, procedures, and technical standards
Qualifications for manager, network services
  • Experience in managing the teams or project management is advantage
  • Industry certifications - CCNP Equivalent is a must (CCIE preferred)
  • Ability to clearly communicate and present
  • Security Platforms – Netscreen & Checkpoint FWs, Cisco ASA FWs, Proxies, VPN Gateways, Wireless products, IPS/IDS
  • Ability to manage effectively a network team in a global, multicultural environment
  • 10+ years of project management experience working on large scale international projects
2

Manager, Network Services Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of manager, network services. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, network services
  • Prepare administer work schedules, assignments, status reports and workflow analysis
  • Assign tasks, track time, manage projects, conduct workflow analysis and perform team status reporting
  • Coordinate resources for team by performing detailed planning, assigning tasks and team mentoring
  • Monitor and report upon network performance and capacity
  • Ensure network policy, controls, and procedures are maintained throughout team
  • Implement and maintain required levels of network security
  • Study vendor products to determine those which best meet company needs and assists in presentation of information to management result in purchase and installation of hardware and software
  • Assist in supporting non-network technologies such as Servers, SAN, and virtualization
  • Follow and be an advocate for the change management processes
  • Perform network build-outs, site setup, user training, hardware/software installation, maintenance and support and documentation of operating procedures and processes as necessary
Qualifications for manager, network services
  • Manage escalations related to network operations and projects
  • University degree, preferably with an emphasis in
  • Proven, real world work experience in leading the deployment of switching, routing, firewall and network security technologies
  • Senior level leadership experience managing team and technical leads across geographic regions
  • Routing, switching, perimeter and physical security, cabling infrastructures, desktop technologies, server technologies, storage technologies, design principles for all areas of LAN, MAN and WAN and interoperability with PC and server infrastructures
  • At least 5 years’ experience exclusively in an Access Management role with a technology background
3

Manager, Network Services Job Description

Job Description Example
Our company is searching for experienced candidates for the position of manager, network services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, network services
  • Takes full responsibility for budgeting, estimating, planning and objective setting for the work of the function, within agreed policies and governance structures
  • Advises and influences business clients, at management level, regarding the delivery, costs, availability and functionality of services and systems
  • Initiates and implements procedures for resolution of conflict or contention for service, setting clear priorities such that both foreseeable incidents and unforeseen conflicts are resolved in a professional and responsible manner
  • Responsible for the liaison between the customer and the supplier organizations, owning the service delivery relationship on behalf of XIM, and enabling all communications to take place effectively and efficiently
  • Ensures that stakeholders are aware of the terms and conditions of agreements, and deal appropriately with suppliers
  • Builds and maintain relationship (governance meetings, consultancy) and is the XIM representative in Business Senior Mgmt meetings with VCPs
  • Participate in offers with local carriers
  • Receive and verify all the invoices related with the Network Service Line, not only
  • Supervises, hires, trains, and evaluates networking staff
  • Act as primary business owner for a product line within the portfolio
Qualifications for manager, network services
  • Regional role to be based in the Netherlands or Belgium, primarily servicing customers in Western Europe countries including the Netherlands, Belgium, Germany, Switzerland, Luxemburg
  • An influential and analytical problem solver
  • Degree in Computer Science, IT, Management, Business or related field
  • Proactivity and problem-solving attitude
  • Willingness to travel abroad (occasionally)
  • Self-motivated person able to work with large worldwide cross-functional teams
4

Manager, Network Services Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of manager, network services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, network services
  • P&L responsibility and complete 360 oversight of the product line
  • Responsible for setting product direction and executing on programs to enable growth and maximize profit
  • Continually strive for simplification and rationalization of service options
  • Make product lifecycle decisions around EOL and transition planning
  • Guide new service concepts and commercial updates through the leadership approval process
  • Drive cross-product integration so that services complement each other within a common user experience
  • Drive platform definition, planning and design of new product features and enhancements
  • Help drive the roadmap for the platform including capacity handling, re-architecture, readiness for newer protocols such as HTTPS to technologies such as 5G
  • Work with internal customers during product pilot discussions to help evaluate partnerships and translate their requirements to features
  • Work with the development teams to manage products from concept to delivery
Qualifications for manager, network services
  • Ideation (Research, Industry Trends, Client/Prospect Feedback)
  • Concept Feasibility (Solution Fit, Scoping, Business Case, Management Buy In)
  • Ability to plan, organize, and manage resources to bring projects to completion
  • Ability to design and support a multi-vendor data center infrastructure environment
  • Strong knowledge of network protocols, technologies and products related to VoIP, security, routing and switching and core data center solutions
  • Strong knowledge of Juniper and Cisco data center routers and switches
5

Manager, Network Services Job Description

Job Description Example
Our company is searching for experienced candidates for the position of manager, network services. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for manager, network services
  • Coordinating with regional network experts for regional service delivery
  • Advanced troubleshooting of the services together with the vendors providing the services
  • Development and roadmaps of the services together with our vendors
  • Taking part in architecture development of the network services
  • Taking part in IT security operations and development
  • Develops and implements standards, procedures, and processes for the network operations group
  • Defines and negotiates service level agreements
  • Manages the operations, daily planning, engineering, design, and resource allocation for the enterprise’s telecommunications functions
  • Ensures customer satisfaction through quality standards and measures by evaluating the performance of telecommunications networks and related interfaces
  • Provide direct management to Global Team with subordinates located in North America Europe, and Asia
Qualifications for manager, network services
  • Strong knowledge of HP switches and Aruba wireless infrastructure
  • Strong knowledge of Infoblox DNS / DHCP and related experience
  • Ability to stay current with new technologies and best practices
  • Prior management experience (projects, resources, and staff)
  • Minimum five (5) years of proven success leading and managing a team of network engineers
  • Minimum seven (7) years of experience working in a hands-on networking/engineering role responsible for a large-scale environment

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