Merchandise Operations Job Description

Merchandise Operations Job Description

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Merchandise operations provides store segment analytics and insights in partnership with Merchandising Planning and the Global Product Assortment Team to drive sales and optimize inventory.

Merchandise Operations Duties & Responsibilities

To write an effective merchandise operations job description, begin by listing detailed duties, responsibilities and expectations. We have included merchandise operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Innovate with Data Science and Engineering partners to drive an algorithmic, integrated and fluid approach to inventory management (pre-season, in-season & post-season)
Drive strategic planning processes to ensure Planning, Allocation and Merchandising Ops opportunities are understood and prioritized
Lead Merchandising Operations to ensure effective project management of cross-functional priorities
Planning Meetings
Set up all Global Promotions
Assist regions in identifying, training and supporting country representatives, demonstrating an effective and sustainable S&OP process and other key business reviews
Generate accurate delivery forecasting for the month ahead for your departments open to buy (OTB) tracker
Maintain the Item Image Library
Create Newsletters, enter redlines, create coupon codes, create and validate deals, manage regular price changes
Ensure all in-store events are communicated and collaborate with other leaders and teams to implement these events effectively

Merchandise Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Merchandise Operations

List any licenses or certifications required by the position: ASE

Education for Merchandise Operations

Typically a job would require a certain level of education.

Employers hiring for the merchandise operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Business, Supervision, Merchandising, Finance, Management, Economics, Marketing, Engineering, Computer Science

Skills for Merchandise Operations

Desired skills for merchandise operations include:

Store product and strong merchandising and organization skills
EDI and UPC codes
Competition
Guest service fundamentals and experience building and managing a guest first culture on your team
Guest shopping patterns
Inventory management
Leveraging insights to drive business objectives
Merchandising
Pricing and promotions strategies
Allowing Buying and Operations to plan resources and the commercial calendar

Desired experience for merchandise operations includes:

Ability to effectively interact and build partnerships with Sr
Advanced PC skills with knowledge of Excel and reporting tools (PA, Business Objects)
Demonstrates ability to be a team player independent performer
Proficient with SQL/PLSQL, WebServices, and Korn Shell scripting
Lead for Merchandise Operations on relevant company project initiatives
An understanding of the customer's wants and needs and the ability to identify the appropriate shopping experience that will appeal to the customer and meet their expectations

Merchandise Operations Examples

1

Merchandise Operations Job Description

Job Description Example
Our company is looking to fill the role of merchandise operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for merchandise operations
  • Provide updates to the business with conference calls, meetings, presentations
  • Coordinate training of associates
  • Act as a catalyst for change in driving process & tool innovation
  • Focus on inventory optimization with the support of Data Science
  • Establish vision and game plan for organizational evolution as automation increases and business evolves
  • Translate annual strategic plans into functional specific goals and drive/learn from results
  • Partner with Finance and Buying partners to create annual and seasonal inventory plans that support optimal client experience while enabling the realization of financial goals
  • Develop and grow direct reports to support their career aspirations and best selves
  • Lead team to cultivate a collaborative, innovative and results-oriented team culture
  • Coordinate and track the merchandise sample process
Qualifications for merchandise operations
  • Must demonstrate creative thinking
  • 1-2 Years retail experience or internship
  • Availability to intern full-time during the Summer 2016
  • May require flexible working hours, trips to New York and regular warehouse visits
  • Minimum of 3 years management experience, preferably within the retail and/or luxury retail industry or relevant customer related experience
  • 2+ years of retail experience, store or home office, preferred
2

Merchandise Operations Job Description

Job Description Example
Our company is growing rapidly and is hiring for a merchandise operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for merchandise operations
  • Act as Merchandising lead for process improvement/business development/systems improvement projects
  • Ensure that product information is correct and products are assigned to the correct category pages through management of attributes in the Product Information Management (PIM) system
  • Update regular site changes including internal search, creative for social media pages and other web assets
  • Setting up a nimble process to prioritize and manage projects
  • Identify and manage key stakeholders across organizations and geographies
  • Communicate directly with executive management team to share project statuses, and to escalate risks and issues as needed to ensure visibility, ownership, and timely resolution
  • Champion process improvement initiatives across the Retail organization to make us more agile and to improve communications
  • Think strategically on how to solve issues
  • Managing merchant side of communication with DC (re-works, exceptions, new countries of distribution)
  • Performance incentives with our exclusive Kudos! program
Qualifications for merchandise operations
  • A minimum of an Associate degree required
  • Proficiency with MS Excel and Word, with some experience using MS Access and Photoshop preferred
  • Must be reliable and demonstrate initiative
  • Typing speed of 50 words per minute a plus
  • Recent College Grad would be ideal!
  • Must be extremely detail-oriented and maintain a high level of accuracy in a fast-paced working environment
3

Merchandise Operations Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of merchandise operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for merchandise operations
  • Collaborate with multiple cross functional teams, including Merchandise Planning and Inventory, Merchandising, Supply Chain, IT, to create weekly status reporting, and prevent resource conflicts across multiple projects
  • Helps guide the business and IT on architectural alternatives by clearly articulating the implications of each, short and long term, solution
  • Works with Strategic Planner to provide architecture input into strategic roadmap
  • Provides essential input as Subject Matter Expert (SME) to any major business process or business product-altering project
  • Works with the Solution Delivery Lead to communicate the business process strategy and vision
  • Help with the setup and cleanup of all events held at the stadium
  • Maintain inventory, assist with ordering new merchandise
  • Manage team shop on game day
  • Supervise game day staff
  • Manage the home and visitors’ clubhouse
Qualifications for merchandise operations
  • Extremely logical, efficient, orderly and organized with daily workload
  • Must be highly dependable and an effective communicator
  • Must be able to multi-task and have excellent time-management skills
  • Notify Customer Care Team of brand issues, delays, updates
  • Working knowledge of Microsoft Office Suites such as Outlook, Word, Excel, Access and PowerPoint
  • Ability to work a flexible schedule and hours is required
4

Merchandise Operations Job Description

Job Description Example
Our growing company is looking to fill the role of merchandise operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for merchandise operations
  • Responsible for the general appearance and cleanliness of the ballpark
  • Offer recommendations and solutions for identified opportunities within business process
  • Customer Service & Sales – Models and holds team accountable for outstanding customer service
  • Store Operations – Owns in-stock levels, SET and door to floor processes
  • Stockroom & General Operations – Responsible for all stockroom processes, work safety initiatives, facility equipment, repairs and overall building maintenance
  • Team Development – Partners with store management team to source and hire store talent for hourly positions
  • Create statically valid testing methodology to assess effectiveness of pricing model
  • Monitor and provide recommendations for adjustments to pricing tactics as needed to maximize sales and profit
  • Develop and implement enhance price scraping capabilities to enable daily scrapes which will support price focused branding campaigns in the Outlet format
  • Monitor and provide recommendations for pricing updates as needed to maximize sales and profit
Qualifications for merchandise operations
  • Minimum 2 years of experience with an online retailer or retail store
  • Experience using Ecommerce Product Information Management (PIM) systems or Ecommerce Platform preferred
  • Strong priortization and organizational skills
  • The ideal individual must have proven ability to achieve results in a fast-paced, dynamic environment, and is energized by constant change
  • Must work independently, have strong attention to detail, and comfortable working with large volumes of data
  • Excellent data & analytical skills with a strong detail focus
5

Merchandise Operations Job Description

Job Description Example
Our company is growing rapidly and is hiring for a merchandise operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for merchandise operations
  • Manage current Digital Sign test program, including integration to new NetSuite platform, execute financial analysis to determine potential future rollout, manage full program rollout
  • Monitor all markdowns, including store level activities and recommend pricing actions to maximize sales and profit
  • Create a suite of business specific performance metrics and reporting
  • Perform and manage various ad hoc analysis for specific business categories as requested
  • Set up all new items and define where items should be assorted for optimal exposure and ensure timely live date
  • Delaying and escalating items that are not validated
  • Resolving quality defects
  • Manage projects across Merchandise Operations teams including Merchandise Planning and Inventory Operations, Category Management, Item Master Data, BI/Reporting, and Training
  • Create change management and risk mitigation documentation, cut over/ deployment plans and inform all parties on status of projects through email and meetings
  • Recap meetings in timely manner with clear action items to close the loop on open issues
Qualifications for merchandise operations
  • Comfortable working at your desk for the majority of any given day
  • Familiarity with AS/400 platform a plus
  • Basic understanding of SKU and systems interface architecture a plus
  • Strong interpersonal skills and proven ability to work with diverse teams
  • Excellent data entry and problem-solving skills
  • Successfully complete a data entry skills test

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