Medical Billing Supervisor Job Description

Medical Billing Supervisor Job Description

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Medical billing supervisor provides individual departments with any coding or billing updates that affect the charging and billing of claims.

Medical Billing Supervisor Duties & Responsibilities

To write an effective medical billing supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included medical billing supervisor job description templates that you can modify and use.

Sample responsibilities for this position include:

Follow up on claims using various systems, practice management and clearinghouse
Liaison between billing teams
Maintains logs on PTO requests, absences, tardiness, along with approving hours worked
Assist staff with any unresolved issues
Monitor Scanning process
Create efficiencies by improving processes and identifying best practices in customer service while actively seeking methods to demonstrate a commitment to continuous improvement and efficiency
Handles escalated service issues with patients, clinical locations, carriers or agents
Engage, coach and train new team members to insure the achievement of company, success of agent and department goals
Responsible for providing necessary additional training for existing employees and assessing training needs
Ensures staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs

Medical Billing Supervisor Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Medical Billing Supervisor

Typically a job would require a certain level of education.

Employers hiring for the medical billing supervisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Accounting, Associates, Management, Healthcare, Finance, Healthcare Administration, Technical, Health Care

Skills for Medical Billing Supervisor

Desired skills for medical billing supervisor include:

HCPC coding and medical terminology
Medical insurance billing and collections with CPT
Overall understanding of managed care products
ICD9
Healthcare billing
Practice management
Billing call center service principles and practices
Coding Procedure Terminology r
International Classification of Diseases
Appeals

Desired experience for medical billing supervisor includes:

Preparation, maintenance and analysis of daily and monthly reporting related to call volumes, call quality, abandonment rates, resolution methods, issues
Appropriately communicate with Reimbursement Operations departmental management regarding identified patient services issues
Ability to effectively manipulate multiple computer programs simultaneously
Responsible for writing and administering monthly/yearly employee performance evaluations monthly reviews against goals and objectives
Follows established policies and procedures, objectives, and sensitivity to confidential information
Support the culture of team work, excellence and efficiency

Medical Billing Supervisor Examples

1

Medical Billing Supervisor Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of medical billing supervisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for medical billing supervisor
  • Identifies, objectively assesses and mitigates and resolves employee performance and behavioral issues promptly
  • Objectively assesses issues between employees and engages Human Resources as need to resolve
  • Trains and orients new staff members within the RCM Department
  • Develops effective production plans that maximize team performance
  • Manages the performance (attendance, reviews, ) and mentors (leads by example, GEMBAs,) all team members to facilitate a positive and engaging work environment
  • Develops and/ or contributes to the development of production standards and standard operating procedures (SOPs) for assigned process responsibilities as needed
  • Trouble shoots and researches process/ payer issues for leadership as needed
  • Maintains timely updates for inventory logs and ensures turnaround times established for the department are met
  • Gathers, prepares and inputs data for financial/ departmental reports
  • Assesses employee performance via data analysis and direct engagement and promptly determines and implements next actions to achieve optimal performance
Qualifications for medical billing supervisor
  • Minimum of 2 years of medical facility patient contact or customer service experience
  • Minimum of 1 year of medical billing or collections
  • Ability to excel with change
  • Ability to motivate others in a positive manner
  • Exceptional human relations skills, effective oral, listening, and written communication skills
  • Respond in a timely manner to concerns and requests from others
2

Medical Billing Supervisor Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of medical billing supervisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for medical billing supervisor
  • Serves as the SME and go to person for all coding and billing processes
  • Plans and directs patient insurance documentation, workload coding, billing and collections, and data processing to ensure accurate billing and efficient account collection
  • Analyze billing and claims for accuracy and completeness
  • Maintains contacts with other departments to obtain and analyze additional patient information to document and process billings
  • Prepares and analyzes accounts receivable reports, and weekly and monthly financial reports in concert with the Business Office Director
  • Collects and compiles accurate statistical reports
  • Audits current procedures to monitor and improve efficiency of billing and collections operations
  • Ensures that the activities of the billing operations are conducted in a manner that is consistent with overall department protocol, and are in compliance with Federal, State, and payer regulations, guidelines, and requirements
  • Participates in the development and implementation of operating policies and procedures
  • Reviews and interprets operational data to assess need for procedural revisions and enhancements
Qualifications for medical billing supervisor
  • Ability to foster an independent work team culture
  • Effectively coach and mentor support staff
  • Ability to effectively & efficiently work in a fast paced environment with a high volume of activity
  • Strong attention to detail with excellent organizational/time management skills and multi-tasking ability
  • Strong Excel working experience
  • Excellent computer and/or keyboarding skills
3

Medical Billing Supervisor Job Description

Job Description Example
Our innovative and growing company is hiring for a medical billing supervisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for medical billing supervisor
  • Analyzes trends impacting charges, coding, collection, and accounts receivable and take appropriate action to realign staff and revise policies and procedures
  • Keep up to date with carrier rule changes and distribute the information within the Division
  • Understands and remains updated with current coding and billing regulations and compliance requirements
  • Supervises billing office personnel, which includes work allocation, training, and being available for staff needs
  • Provides, oversees, and/or coordinates the provision of training for new and existing billing staff on policies, procedures
  • Assist the Business Office Manager with establishing Business Office policies and procedures
  • Provides direct supervision to department staff and of the billing and collection of all third party payor claims
  • Monitoring of third party payor contract compliance through random audits and quarterly contract reporting
  • Creates and prepares detailed monthly reporting of the Accounts Receivables for each company and other statistical reports assigned
  • Creates and prepares detailed monthly reporting of the teams productivity, assigned duties, and accomplishments
Qualifications for medical billing supervisor
  • Knowledge of 3rd Party Denials, including knowledge of Denial processes along with SOP knowledge
  • Understanding of the billing systems LCBS, LCLS, Document Direct
  • At least two (2) years experience in healthcare business office environment preferred
  • Experience in claims and coding a plus
  • Ensures that all employees within the department have received the proper level of training necessary to do their job efficiently
  • Reconciles and reviews collections on a daily basis
4

Medical Billing Supervisor Job Description

Job Description Example
Our growing company is looking to fill the role of medical billing supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for medical billing supervisor
  • Monitoring of federal and state insurance regulations and communication of changes to operations and office staff
  • Meets monthly with operations leadership team to provide business updates pertaining to insurance carriers updates and in-house discrepancies that can affect the account receivable for the companies involved
  • Hires, supervises, and evaluates the Billing Account Rep, Team Leads ensuring proper training, resource allocation, and on-going staff development
  • Maintain and foster a positive work environment using the team concept of cross-training each employee in many areas of job functions within the department
  • Working collaboratively with the medical staff team members to insure the medical providers and groups are properly credentialed with the contracted insurance carriers affiliated with each group
  • Reconciliation of department invoices that are payable to outside vendors doing business with this specific department or any of the companies assigned to this position
  • Delivers timely required reports to the RCM Manager
  • Provide training and mentoring to staff
  • Analyze reports to determine when, how and why decrease in clients’ AR
  • Analyze and address staff performance, conduct and other problems in a timely and professional manner
Qualifications for medical billing supervisor
  • Understanding of medical billing and patient services protocol
  • Previous medical billing experience or accounts receivable experience
  • Reconciles and reviews claims processed on a daily basis
  • Bachelor's Degree in related field preferred, or have an educational equivalency
  • Supervisory experience managing a mid to large group, , 6 or more non-exempt (hourly) team members and/or minimum of 2 years of leadership experience
  • 5+ years of Medical Billing or related experience within the healthcare industry required
5

Medical Billing Supervisor Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of medical billing supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for medical billing supervisor
  • Under the managerial oversight of the department manager, plans, sets goals and objectives, determines priorities, monitors results and oversees the overall AR and staffing responsibilities of the department
  • Assists in the review and updates of policies and procedures
  • Assists in the oversight of training and education efforts of the department
  • Provides input in regard to selecting, hiring, and training of staff
  • Oversees day to day internal staff auditing and production
  • Mentors PB, HB Billing, A/R staff
  • Assists the manager in developing new workflows and department strategies for new technology, changing payer and regulatory environments
  • Provides colleague skill and knowledge training, orientation and education, including
  • Manages and supervises the Denials Resolution Analysts in the functions of reviewing invoices containing claim denials
  • Monitor ETM Daily PIT reports to ensure assigned invoices are being properly assigned, reviewed and resolved
Qualifications for medical billing supervisor
  • Knowledge of professional medical billing and collection practices
  • Strong computer skills, including advanced experience with Excel
  • Your compensation is a combination of base salary and bonus potential
  • Two years supervisory or management experience preferred
  • Developing initiatives to correct systemic issues (internally or externally) that delay claims payment
  • Writes and analyzes reports from Impromptu to pinpoint carriers with slow payment turnaround time

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