Manager, Quality Assurance Job Description

Manager, Quality Assurance Job Description

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Manager, quality assurance provides favorable P&L impact, and improve organizational scalability using the Lean Six Sigma DMAIC (Define, Measure, Analyze, Improve and Control) approach.

Manager, Quality Assurance Duties & Responsibilities

To write an effective manager, quality assurance job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, quality assurance job description templates that you can modify and use.

Sample responsibilities for this position include:

Identify software and system risks associated with business processes and IT solutions architecture
Define and manage all testing processes and resources to ensure that we achieve our quality standards while ensuring that testing is focused on key/core product
Managing complex and concurrent projects with competing priorities
Develop test plans, test strategies, test scenarios, test cases for web-based and/or mobile applications
Communicate with technical and business partners at all levels
Requires thorough technical, analytical and operational knowledge within the QA area of accountability with specific responsibilities for leadership and supervision of design, development and implementation of test strategies to effectively and efficiently manage business and technical risks
Lead a team of testing specialists responsible for the integration, system, and regression testing of software
Maintain schedules and coordinates activities of the QA team while maintaining high quality execution
Develop effective relationships within and among key stakeholders crossing business and technical teams, negotiating expected outcomes
Implement improvements, which may require ingenuity and creativity, within quality assurance program and operational systems with measureable quality indicators

Manager, Quality Assurance Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Manager, Quality Assurance

List any licenses or certifications required by the position: ISO, ASQ, SQF, QMS, HACCP, PMP, QA, GFSI, FAA, BCE

Education for Manager, Quality Assurance

Typically a job would require a certain level of education.

Employers hiring for the manager, quality assurance job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Engineering, Education, Science, Computer Science, Technical, Business, Management, Chemistry, Graduate, Business/Administration

Skills for Manager, Quality Assurance

Desired skills for manager, quality assurance include:

Processes
FDA regulations
CGMP
Food safety
Investigations
Six Sigma
ISO 13485
Oracle
Regulatory requirements
Define-Measure-Analyze-Improve-Control methodology

Desired experience for manager, quality assurance includes:

Preferred 4-year degree in Computer Information Systems, related field or equivalent experience
Linux, Windows , SQL, MQ , Shell , Perl, VB
Issue diagnosis, to include not only the ability to assist the team to identify issues but to provide the training to ensure that the team can perform this diagnosis themselves
QA Tracking and Issue management tools -Jira, Quality Centre
Automation tools – QTP
Must have experience in managing offshore teams

Manager, Quality Assurance Examples

1

Manager, Quality Assurance Job Description

Job Description Example
Our company is growing rapidly and is hiring for a manager, quality assurance. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, quality assurance
  • Ensure employees are trained to the correct standard to carry out their full range of duties in Quality Assurance, Quality control and Food Safety
  • Work closely with other business units in delivering quality processes with respect to customers, production and suppliers
  • Review, evaluate and document existing hardware testing environments and Quality Assurance processes
  • Liaise between business and technical managers to attain mutual understanding of all deliverables
  • Train and mentor staff to be self-sufficient and adaptive to change
  • Partner with cross-functional teams to align test goals and expectations
  • Collaborate with offshore partners to provide an offshore resource pool
  • Manages a Quality Assurance team responsible for the planning and
  • Minimize monetary loss from defective merchandise
  • Collaborate with multiple departments on effective ways of minimizing defective merchandise
Qualifications for manager, quality assurance
  • Experience with automation frameworks or tools such as Selenium , Lisa, QTP, BPT or Mobile Testing tools
  • Experience with test case management and test automation tools
  • Underlying technologies and infrastructure used by the applications supported
  • Test Environments
  • Defect Management Practices
  • Working with third party service partners
2

Manager, Quality Assurance Job Description

Job Description Example
Our company is growing rapidly and is hiring for a manager, quality assurance. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager, quality assurance
  • Fosters best practices for quality assurance by establishing processes and testing methodologies to ensure compliance with recognized standards and practices
  • Manage a per-release QA plan and ensure the release of alpha and beta test programs have clearly defined deliverables and timelines, and that these are met
  • Work with Product Management and development to ensure delivery of a high-quality product that is compatible with release timeline targets
  • Ensure that business, operational and technical procedures, products and services conform to client standards
  • Weekly, monthly and quarterly reporting of events impacting deliverables or performance measures, to include corrective action plans and monitoring to mitigate future occurrences and limit operational impacts
  • Required contractual position so candidate must be onsite
  • Minimum of three years’ proven experience in project delivery and quality control
  • Prefer experience in healthcare environment
  • Strong organizational and time management skills is required
  • Strong interpersonal and professional skillset
Qualifications for manager, quality assurance
  • At least 3 experience in testing with a firm understanding of functional end-to-end testing, system testing, batch processing, user acceptance testing, and regression
  • At least 3 years’ experience in leading QA team, including several years at the QA lead level
  • At least 5 years’ experience in quality tools (ALM, QC, Selenium, QTP, Automation Suites)
  • At least 5 years’ experience leading Quality Assurance functions with demonstrated experience in Software Development Lifecycle quality deliver with direct leadership experience
  • Experience in automation, automation framework, and automation delivery (Selenium &/or QTP/UFT)
  • Experience in implementing test tools and software test reporting, including developing, implementing, maintaining and managing manual/automated testing systems and environments
3

Manager, Quality Assurance Job Description

Job Description Example
Our growing company is looking to fill the role of manager, quality assurance. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, quality assurance
  • Co-ordinate test execution with cross-functional teams within the credit union
  • Coordinates quality assurance tasks across various areas of responsibility and multiple technology platforms and services
  • Development of test effort estimation based on requirements and scope
  • Leads multiple QA projects and oversees IT staff/consultants
  • Accountable for the overall quality of major projects, specifically the testing and documentation efforts
  • Ensures effective communication between user communities and IT staff and provides status reports to senior management and ensures appropriate standards
  • Establishes testing policies, procedures and prioritization of testing assignments
  • Develops test plans, encompassing unit, system, integration, functional, performance, regression, and user acceptance testing
  • Develops and publishes quality metrics and conducts periodic process and system audits
  • Uses quality metrics to drive process improvements or identify project issues/risks
Qualifications for manager, quality assurance
  • Experience in Web load testing and stress testing methodology and tools
  • Knowledge of SDLC, QA practices and methodologies
  • Software development and/or development of testing tool/application experience
  • Ability to work with mainframe systems, reporting tools, and proficiency with Microsoft Office (PkMS and Ecometry is a plus)
  • Understanding of business workflows, testing tools, products / applications involved and documentation repository practices
  • Demonstrated leadership of medium and large sized teams of testing professionals spanning technology and business resources at multiple locations ( experience with offshore testing model)
4

Manager, Quality Assurance Job Description

Job Description Example
Our growing company is hiring for a manager, quality assurance. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for manager, quality assurance
  • Experience of managing test teams
  • Linux /Solaris operating knowledge
  • Experience of testing vendor applications, such as Fidessa
  • Experience of testing low latency market connectivity platforms
  • Friendly, approachable, able to develop a good rapport with on and offshore Resources, business Users and Vendors
  • Ensure actual production is consistent with specifications and evaluating vendors’ capabilities
  • Work closely with the management in product development and production to make sure that product quality goals are appropriate and understood internally
  • Train and lead staff to ensure compliance standards are consistent with corporate direction
  • Coordinate the design, implementation, and maintenance of common and product-specific test data solutions
  • Implement test strategies, including UAT that support agile development and end-to-end solution quality
Qualifications for manager, quality assurance
  • Over 7+ years of Professional Experience in Software Quality Assurance & Testing in different environments and platforms
  • Ability to develop complicated SQL script and SQL Stored Procedures for Data validation testing by running SQL script, procedures
  • Database Systems – DB2
  • Programming - SQL, JAVA, WAS
  • Automated testing tools - BPT and Lisa Test
  • Minimum 5 years working in an automated test environment with primary focus on design and mangement
5

Manager, Quality Assurance Job Description

Job Description Example
Our growing company is looking for a manager, quality assurance. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, quality assurance
  • Conducting regular QA audits of design and construction contract performance relative to the established policies, procedures and contract requirements
  • Reviewing CM performance in resolving Non Compliance Report (NCR) items
  • Reviewing corrective action status and open QA issues prior to contract closeouts
  • Preparing and reviewing QA compliance reports to ESA management, MTACC management and various funding partners including the Federal Transit Administration
  • Participating in construction contract progress reviews and operations Readiness Reviews to verify compliance with QA procedures
  • Providing training to CM staff in the established QA procedures and requirements
  • Maintaining logs of QA “lessons learned” and communicates and distributes to design and CM teams
  • Maintaining and enhancing QA policies and procedures based on “lessons learned” and implementation experience
  • Maintain an understanding of current ISO and aerospace requirements
  • Coordinate and direct site’s participation during regulatory (FAA, and FM) compliance audits
Qualifications for manager, quality assurance
  • 5+ years of experience performing, testing and maintaining the quality of a complex software product
  • 3+ years of experience as a QA manager with a proven track record of completing projects to specifications while dealing with challenges and constantly evolving requirements
  • Build systems, SQL, JSON, code coverage, and JIRA experience
  • A College or University degree in Computer Science and/or relevant proven work experience is required
  • 8 years of industry experience and a minimum of 3 years of management experience
  • 4-5 years QA experience, including management

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