Software Quality Assurance Manager Job Description

Software Quality Assurance Manager Job Description

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Software quality assurance manager provides black box and some white box duties as a s/w test engineer (SQC) in the s/w test group.

Software Quality Assurance Manager Duties & Responsibilities

To write an effective software quality assurance manager job description, begin by listing detailed duties, responsibilities and expectations. We have included software quality assurance manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Along with your team, evaluate proposed software changes and what their impact may be on performance, scalability, and reliability
Engage with Quality Assurance Engineers to provide guidance, mentoring, and training on how to be a more effective and efficient
Define, implement, and maintain quality assurance methodologies and processes that all stakeholders can rally behind, and that are in line with the larger Quality Assurance organization
Ensure that performance and scalability is an integral component of all test strategies and project plans
Ensure approved software development standards, processes and procedures are adhered to, make recommendations on the adoption of industry best-practices
Partner with the project team(s) to collect the data for the identified metrics per project's defined process and provide analysis of those metrics
Roll up SQA metrics across application development projects
Ensuring all components of the software applications and systems for the Sentinel project, the core case management system for the FBI, are properly documented for each monthly release
Working in an Agile environment, you will be performing multiple software quality assurance tasks
Reviewing for release content with Technical writer for release notes and on-line help

Software Quality Assurance Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Software Quality Assurance Manager

List any licenses or certifications required by the position: QA, ISTQB, ISO, BOH, QAI, PMP, CSTE, CAST

Education for Software Quality Assurance Manager

Typically a job would require a certain level of education.

Employers hiring for the software quality assurance manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Education, Computer Engineering, Technical, Business, Electrical Engineering, Information Technology, Science, Management

Skills for Software Quality Assurance Manager

Desired skills for software quality assurance manager include:

Theories
QA concepts and methodology
Principles
LBS products
Software Configuration Management
Applicable laws
Both black-box and white-box testing
Branching and tagging strategies
Build and process management
Build processes

Desired experience for software quality assurance manager includes:

Experience in testing client-server oriented applications
Ability to work in irregular hours and/or late shift, between time zones
Advanced programming skills, knowledge of databases, unix/linux systems
Ability to solve problem on his/her own
Experience/knowledge of non-functional testing
Coordinate and supervise daily activities of employees and contractors, providing technical leadership for staff and work team **

Software Quality Assurance Manager Examples

1

Software Quality Assurance Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of software quality assurance manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for software quality assurance manager
  • Planning and manages quality assurance (QA) functions and provides a QA program that supports and enforces the requirements and tasks of the Quality Control Plan
  • Providing on-site support, monitoring, witnessing, and conducting of various tests and demonstrations as required
  • Serving as the primary point-of-contact (POC) for all contract quality matters
  • Developing, implementing, and manages new and revised QA support policies and procedures to ensure QA issues are considered during the acquisition
  • Using your management and quality assurance experience, work closely with peers in Product Management and Product Development to scope and prioritize projects, allocate resources, and plan the product roadmap
  • Lead the transformation of the team from reliance primarily on manual testing, to a model which effectively uses automated tests in a continuous integration environment
  • Provide guidance in the execution of projects, ensuring on-time delivery with results that meet or exceed commitments
  • Manage and lead team of Software Test Engineers including recruiting, mentoring and organizing this set of professionals
  • Providing leadership and technical guidance to the software quality assurance team ensuring sound engineering design, process and quality practices are followed
  • Assisting in the implementation and tracking of quality test schedules and manages bug tracking
Qualifications for software quality assurance manager
  • Assist in the triage and resolution of issues affecting the test effort **
  • Make well thought-out decisions on complex issues with organization level and business level consideration and systematic and long-term perspective **
  • Build environment supporting cooperation and cohesiveness among work team and with other areas within the organization **
  • At least 3 years managerial/leadership experience in QA position, preferably in Ecommerce/Retail environment
  • Proven track record of success building, leading, and managing a technical QA team
  • Hands-on experience with Quality and Test Management tools like HPQC
2

Software Quality Assurance Manager Job Description

Job Description Example
Our company is looking to fill the role of software quality assurance manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for software quality assurance manager
  • Monitoring technology trends such as emerging standards for new technology opportunities
  • Engaging in hands-on, in-depth analysis, review and design of the software, including technical review and analysis of source code
  • Provides employee development, mentoring, coaching and teambuilding
  • Excellent people skills – ability to recruit, motivate and lead a team
  • Strong product development and quality engineering skills
  • Good understanding of the software business and its practices
  • Strong emphasis in USB wired and wireless products
  • Initiate and drive adoption of technology, product and process improvements throughout product development lifecycle
  • Implement test strategies that support Continuous Integration and Delivery
  • Partner with development teams to develop a quality culture
Qualifications for software quality assurance manager
  • Basic knowledge about writing scripts and/or programming
  • Detail oriented, curious
  • Experience in automated testing including test tools – Fitnesse, Grinder
  • Experience in non-functional especially performance testing
  • Advanced computer software skills scripting languages, SQL, JAVA
  • Effective debugging techniques
3

Software Quality Assurance Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a software quality assurance manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for software quality assurance manager
  • Process improvement – Love identifying and shepherding process improvements that touch multiple parts of a company
  • Client implementation - Ensure metrics and processes are in place for the team to focus on the quality of client implementations
  • Technical vision - Provide excellent technical leadership and inspire your team to build cutting-edge solutions and proactively bring new ideas, technologies, and methods to the table
  • Hiring - Our team is only as good as the individual members
  • Lead continuous improvement efforts by identifying improvement areas, reassess and challenge standardization needs, identification of automation opportunities
  • Manage a geographically diverse skilled test team
  • Responsible for product components in an Agile environment
  • Own and drive test processes and partner with other disciplines to deliver high quality products to existing and new customers
  • Together with development partners build and maintain comprehensive QA Test environments
  • Create and maintain QA schedules and assign resources to project teams
Qualifications for software quality assurance manager
  • At least 8 years of experience in defining and refining QA procedures and developing new procedures, RAM data collection and analysis, and QA policy and procedures using appropriate military and ISO-9000 series standards
  • Bachelors degree in a technical discipline or an Associates Degree with 2 additional years related engineering or statistical experience
  • Compile a comprehensive test library including automated test scripts, continually updated comprehensive regression test procedures, additional feature-specific tests
  • Proficient in Object oriented programming and ability to write code in C, C++ or Java
  • Established track record for delivering high quality products
  • Demonstrated ability to define and present metrics that help illuminate our quality and quality goals
4

Software Quality Assurance Manager Job Description

Job Description Example
Our innovative and growing company is looking for a software quality assurance manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for software quality assurance manager
  • Interpret standards, manage risk analysis for human safety standards, understand testing protocols for various engineering disciplines, formal system validation activities while ensuring the adherence to established industry and quality principles
  • Define, generate and refine quality related metrics
  • Work with external vendors to augment staffing needs
  • Manage external test services by identifying vendors, coordinating test procedures and schedules, facilitate test processes and issue management and ensure high quality output of external deliverables
  • Assists in audits following the guidelines and standards of NQA-1, CFR50 Appendix A, NERC /SIP
  • Maintain and publish Drive Software Quality Assurance Roadmap at quarterly intervals
  • Provide regular updates to Drive leadership on progress toward SQA roadmap
  • Partner with domain leads to identify specific opportunities for improvement, define measurements, and track progress
  • Regularly review Software Quality metrics to identify and communicate successes and emerging areas of focus
  • Partner with ALIS program and TCoE to ensure consistent Metrics reporting across the enterprise
Qualifications for software quality assurance manager
  • Hands-on experience writing SQL queries in Oracle/SQL Server/MY SQL
  • Minimum of five (5) years combined experience in Quality Management, and/or Process Improvement
  • Minimum of five (5) years combined experience leading and/or executing software quality assurance
  • Bachelor’s degree or higher in Electrical Engineering, Software Engineering, Information Technology or related discipline from an accredited institution
  • Experience with Biometric systems and/or solutions
  • Minimum of five (5) years of experience working in a highly networked organization with remote teams
5

Software Quality Assurance Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a software quality assurance manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for software quality assurance manager
  • Lead QA managers and Engineers to develop and execute test plans for Indirect Tax product capabilities
  • Strong ability to develop transformational solutions to help clients transition from traditional to agile testing delivery models
  • Manages Software Quality Assurance Team)
  • Responsible for managing the software anomaly process
  • Responsible for establishing and reporting on key software development metrics
  • Provides coaching and guidance on format, content and quality of project plans, requirements, design, and test cases
  • Develops technology plans including resource utilization, capacity, budgets and capabilities
  • Define and lead the SW oriented product quality assurance process
  • Ensure proper capturing exists of end user needs that will be used to define specifications (value proposition house, voice of the customer tree)
  • Participate in Critical to Consumer (CTC) flow-down defining functional and non-functional specifications and test planning and translation into Critical to Quality parameters and KPIs
Qualifications for software quality assurance manager
  • Experience with Lean Six Sigma methods
  • Experience with Quality Manuals, International Organization for Standardization (ISO)-9001, ISO-27001, ISO-12207, ISO-15288 and audits
  • Experience working with governmental agencies and/or subcontractors
  • Experience applying QM to multiple projects, with multiple stakeholders and requirements while supporting the maintenance of consistent processes and practices
  • Experience leading and working with global cross-functional teams
  • 4-year Bachelor’s degree – preferable Computer Science or Information Systems

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