Learning Management System Administrator Job Description

Learning Management System Administrator Job Description

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Learning management system administrator provides product and environment support and administration for business intelligence and data integration software environments such as SAP Business Objects, SAS software suite, IBM InfoSphere software suite, Informatica data integration software suite, etc.

Learning Management System Administrator Duties & Responsibilities

To write an effective learning management system administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included learning management system administrator job description templates that you can modify and use.

Sample responsibilities for this position include:

Manage the implementation of training curricula and assignment to learner roles
Participates in the implementation and upgrades of the system
Install and upgrade databases, application software and other software related to learning management systems administration
Monitor and administer learning management systems security to include support for addition and removal of user access, quota administration, audits and security problem resolution
Participate in the integration (planning, testing, and implementation) of new technologies including SABA LMS updates and third-party supporting products
Continuously analyses and evaluates implementation process and establishes procedures and time table
Assists in digital content implementation into LMS environment of master and live courses
Provide project leadership and support from design through implementation
Manage learner profiles in the LMS database
Run reports both standard and ad hoc, streamline report functionality, run queries for ad hoc requirements, and propose dashboards as needed

Learning Management System Administrator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Learning Management System Administrator

List any licenses or certifications required by the position: LMS, SL, ILT, OJT, HR, SHRM, SSL, CSR, VNA, L+M

Education for Learning Management System Administrator

Typically a job would require a certain level of education.

Employers hiring for the learning management system administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Computer Science, Design, Human Resources, Management, Technology, Business, Instructional Technology, Information Technology, Associates

Skills for Learning Management System Administrator

Desired skills for learning management system administrator include:

Current technology as it applies to LMS software and systems
Microsoft Office Suite
Standards and their implementation
Web accessibility issues
Articulate Storyline
Business systems software
Google Suite
Implementation
Learning Management Systems
Microsoft Excel

Desired experience for learning management system administrator includes:

Provide technical support to learners/users
Serve as point of contact for Level 1 support issues
Serve as escalation contact between users and HelpDesk support for Level 2 and 3 support issues
Support users in the use of the LMS as needed
Managing raining course/curriculum lifecycle
Managing user account

Learning Management System Administrator Examples

1

Learning Management System Administrator Job Description

Job Description Example
Our company is searching for experienced candidates for the position of learning management system administrator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for learning management system administrator
  • Supports business owners who create course content by collaborating with them to create and execute processes for organizing/retrieving, backing up, securing, and incorporating online course content into training activities
  • Creates Training Activities including scheduled instructor-led classes
  • Uploads Training Content (SCORM Files) to the LMS
  • Creates training schedules and calendars
  • Manages Training Curricula for multiple departments
  • Prepares reports of training performance for individual departments companywide
  • Manages interfaces to Acorda’s HR Data Repository and DocCompliance (Document Management System.)
  • Serves as the LMS (Learning Management System) Super User
  • Provides customer support to all LMS users as needed for functional issues
  • Maintains liaison with the LMS supplier for product issue escalation, product enhancement requests, and product news such as upcoming release features and schedule
Qualifications for learning management system administrator
  • Managing and developing the protocols for all online courses to include curricula, learning plans, assets
  • Managing the community areas (such as Lowe’s, Best Buy, ), within the LMS including appearance, tabs, and settings and accessibility
  • Create, configure and modify database objects, parameters and storage parameters as assigned
  • Monitor and tune learning management system to enhance performance
  • Troubleshoot learning management system problems, identify issues and recommend solutions
  • Migrate database objects and programs between environments
2

Learning Management System Administrator Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of learning management system administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for learning management system administrator
  • Course Administration-Create courses, enter events/sessions, complete courses and ensure participant’s attendance status is complete within 48 hrs
  • User Management-Troubleshooting access to the site and courses
  • Works with team to manage and maintain SaaS Performance and Learning Management software systems
  • Supports vendor led application software implementations and upgrades
  • Assists in evaluating and identifying ways to automate, streamline, and improve day-to-day maintenance and administrative practice
  • Installs or coordinates installation of application patches and releases on, test and production systems
  • Assists in ensuring adherence to Service Level Agreements regarding application availability
  • Serves as central point of contact and as a liaison application vendors regarding installations, server maintenance, licensing and upgrade issues
  • May serve as key resource in troubleshooting system problems, taking ownership of problems to resolution
  • Effectively manages communication between end users, vendors, and IT to solve problems quickly
Qualifications for learning management system administrator
  • Knowledge of Cornerstone integration points (Webex)
  • A Bachelor’s degree in Business, Information Systems or other related field, minimum of 5 years of experience with LMS management
  • Develop and maintain cooperative working relationships in and outside of department
  • Education equivalent to Associate’s Degree with 1 year of previous teaching or LMS experience, or the equivalent in related work experience
  • Demonstrates knowledge of Quality Assurance and Continuous Quality Improvement practices
  • Must possess excellent customer service skills and the ability to effectively communicate with individuals by phone, e-mail or in person
3

Learning Management System Administrator Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of learning management system administrator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for learning management system administrator
  • Exhibits strong business process understanding and consults to improve leveraging of system capabilities
  • Assists with HR Technology projects by providing business process and data analysis support
  • May provide project management support for smaller projects
  • Produces system documentation and maintains course catalogs
  • Oversee the daily administration of the LMS and its users
  • Partner with leadership and other system administrators to configure, maintain, manage, and operate the LMS to reflect and communicate our business processes and events
  • Maintain system security roles and supporting content (e.g., profiles, forms, templates, settings, notifications)
  • Partner with colleagues and third-party vendors for system maintenance and integrations of solutions
  • Work with third-party providers to keep up to date on quarterly release system specifications, manage system changes, identify impacts to system, and communicate updates to impacted stakeholders
  • Create and update system processes, procedures, and support documentation for each impacting release
Qualifications for learning management system administrator
  • Must possess excellent problem-solving skills to help maximize the benefit of business goals
  • Proficiency in MS Word, Excel, PowerPoint, Outlook and Articulite e-learning software
  • Must possess the ability to work a flexible work schedule during special projects (including nights, weekends and holidays)
  • Strong editorial skills, including scheduling and tracking deliverable
  • Exceptionally detail-oriented and organized
  • Highly technology literate
4

Learning Management System Administrator Job Description

Job Description Example
Our innovative and growing company is looking for a learning management system administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for learning management system administrator
  • Troubleshoot and resolve problems related to upgrades, releases, fixes, and enhancements
  • Provide end user support to ensure adoption and ease of use
  • Function as the point of contact for any escalation issues
  • Maintain project task workbook and status updates
  • Manage data integrity issues and communicate planned system downtimes or issues
  • Serve as a liaison between DU, IT, and the business user community to provide system support, analysis, and leverage technology solutions to meet the needs of the business
  • Assist DU, HR, IT, and the business user community with technical and process related issues
  • Provide positive business relations and represent DU in the most favorable manner possible
  • Voluntary Provider clean up impact to the whole CHSLI system
  • Enterprise LMS restructuring both internally facing (i.e., on Healthstream classes, courses, student groups, etc) and externally facing (i.e., hierarchy of CHSLI, how the LMS system is managed, governance of learning, etc)
Qualifications for learning management system administrator
  • Proven ability to collaborate and build relationships with internal stakeholders
  • Ability to solve problems, make decisions and take action
  • Knowledge of Internet language helpful ( HTML, CSS, and Javascript)
  • Basic concepts, principles and practices of systems administration
  • Basic application and web technologies
  • Basic architecture of assigned systems
5

Learning Management System Administrator Job Description

Job Description Example
Our company is searching for experienced candidates for the position of learning management system administrator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for learning management system administrator
  • Create hospital/site specific course curriculums by working with SME's and all stakeholders within specific sites in order to meet audit requirements
  • Work with OD team to establish LMS learning governance in order to positively impact CHSLI compliance scores
  • Evaluation, research, and maintenance of all product enhancements, product releases, and upgrades (internal - Healthstream)
  • Familiarity with audit requirements in order to support LMS coordinators across business
  • Gather data and consult with program managers to translate business objectives into LMS requirements
  • Create email templates, reports, dashboards, and rule-based workflows
  • Evaluate and execute against system upgrades
  • Manage the day to day data processes in Saba Cloud
  • Create technical requirements for LMS customization and integrations
  • Identify methods to improve productivity and growth via use of the system
Qualifications for learning management system administrator
  • Installing, maintaining, and upgrading application software
  • Identifying, troubleshooting, and escalating application problems
  • Writing SQL/SQR and/or PeopleSoft Queries desirable
  • HR systems administration experience desirable
  • Professional behavior and attitude a must
  • Ability to interact and work well with associates at all levels

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