IT Trainer Job Description
IT trainer
provides front line support for a variety of clinical/business applications, provision and administer user accounts and reset passwords in Active Directory.
IT Trainer Duties & Responsibilities
To write an effective IT trainer job description, begin by listing detailed duties, responsibilities and expectations. We have included IT trainer job description templates that you can modify and use.
Sample responsibilities for this position include:
Provide demos of any new technology implemented
Spearhead the implementation of the new technologies and then teach to company
Partner with the business, functional teams, and IT, both globally and locally
Use stakeholder analysis to identify, quantify, and build solid working relationships with stakeholders and Subject Matter Experts
Analyze system capabilities and business requirements to map to end-user and training requirements
Complete audience needs analysis to identify training gaps, produce an overall training plan and gain acceptance from sponsors and team
Develop easy-to-understand training and support materials
Design new training programs or adapt existing ones
Customize and deliver training to various business user groups in-person, via computer based training, and web based
Create software simulation tutorials targeted at various business user groups
IT Trainer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for IT Trainer
List any licenses or certifications required by the position: ITIL, IA, AMB, MCT, MCP, MOS
Education for IT Trainer
Typically a job would require a certain level of education.
Employers hiring for the IT trainer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Information Systems, Healthcare, Computer Science, Technical, Business, Design, Adult Education, Business/Administration, Information Technology
Skills for IT Trainer
Desired skills for IT trainer include:
Continuous quality improvement
Active Directory for login and Outlook
Back office user
GE Centricity Business Enterprise EHR basic system set-up desired
Provider
St Joseph Heritage Healthcare’s EHR system as a front
Analysis and statistical techniques
Data collection
Adult learning theory and ability to apply principles in a computer training environment
Management practices and principles
Desired experience for IT trainer includes:
Customer focus and interpersonal understanding being sensitive to learners needs, good listener and having empathy for others
The ability to organize work plans and projects
Prepare the training room and resources
Assess resultant end-user behavior to determine training effectiveness and make ongoing improvements
Keep training records up to date
Ability to self-motivate and to manage tight deadlines across multiple projects concurrently
IT Trainer Examples
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IT Trainer Job Description
Job Description Example
Our company is looking to fill the role of IT trainer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT trainer
- Participate in development of enterprise-wide policies governing technology use
- Design, develop, promote, deliver, evaluate, and maintain instructor-led and computer-based training courses on use of DCRI standard software/hardware
- Provide in-depth coaching/support for staff, executive management, and faculty on use of DCRI standard software/hardware
- Manage class scheduling, materials inventory, and student records for assigned projects
- Facilitate configuration of training lab computers for assigned projects
- Cross-train backup instructors for assigned projects
- Design, develop, and maintain Intranet sites for assigned projects
- Review training/documentation deliverables developed by other team members
- Work with team to manage IT Training email and voicemail
- Work with team to establish training tools, processes, and promotional strategies
Qualifications for IT trainer
- Experience completing training needs assessments and identifying appropriate training plan to close gap between learner’s abilities and business needs
- Ability to translate business needs and expectations into behaviors
- Ability to identify and to adapt to varying learners’ abilities
- Ability to motivate learners when teaching to a group of mixed levels of ability and knowledge
- Consulting experience, either internal or external
- Complete fluency in English (oral and written)
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IT Trainer Job Description
Job Description Example
Our innovative and growing company is hiring for an IT trainer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for IT trainer
- Lead or participate in requirements gathering/JAD sessions
- Deliver training to end user community
- Demonstrating a high level of working knowledge with IS methodologies and processes
- PLEASE NOTE** - THIS RATE HAS ALREADY BEEN ADJUSTED TO INCLUDE TRAVEL EXPENSES
- Partnering with subject matter experts in the development of materials that the SME will use to teach
- Other – Performs other duties and special projects as assigned by Manager or Director
- Participate in the interviewing, hiring, training and placement of front line staff originated by clinic training utilizing standard work methodology
- Conduct effective training programs for all phases and levels of the computerized operational systems crucial to financial and operational success
- Assist with the development and revision of training materials, manuals, and evaluation materials
- Develop and implement yearly assessment testing of staff on all applicable systems
Qualifications for IT trainer
- A broad understanding of key business processes (order to cash, procure to pay, ) from a commercial, operational, and financial perspective
- High level of competency and experience working in Adobe Captivate, PowerPoint, Microsoft Office, and an image capturing tool
- Bachelor’s degree in English, Communications, Training or related discipline and/or 4+ years’ experience analyzing, designing, and developing technical documentation and training materials
- Bachelor's Degree with 6 years of work experience or a Master’s Degree and 4 years of work experience, or 10 years of relevant work experience in lieu of degree
- Practical knowledge of Ground Handling operations would be a distinct advantage
- Previous clinical experience is highly desired
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IT Trainer Job Description
Job Description Example
Our innovative and growing company is looking for an IT trainer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT trainer
- Create and implement new procedures, revise existing procedures as necessary
- Document and capture work flow analysis for the purpose of improving work flow and documentation for training purposes
- Communicate procedural changes to staff and management
- Work closely with staff and department leaders to identify opportunities for improving hospital operations effectiveness, customer service, and financial performance
- Conduct in-house face-to-face and online training courses and workshops on the firm's computer systems and other office technology
- Conduct training needs analysis to design and develop regional (Asia) training programmes
- Develop a robust and detailed product curriculum – addressing needs of audience with different roles and levels of expertise
- Design and develop training materials (including user guides, job aids, FAQs )
- Conduct training based on the training needs analysis and materials developed
- Working together with Global Information Technology team to coordinate and ensure the availability of the training system for training
Qualifications for IT trainer
- Designing and developing instructional materials, computer-based training, and user reference materials
- Designing and developing websites or web content
- Supporting Microsoft Office and enterprise-wide computer systems
- Minimum of 1 year experience including creating training plans & curriculums
- Strong analytical thinking, planning, presentation, leadership and oral and written communication skills
- During the interview process, candidates will need to show samples of a layout/structure from past curriculum they have developed
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IT Trainer Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of IT trainer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for IT trainer
- Providing backup training as and when required in the Asia offices
- On completion of training, compile training records and ensure full evaluations of all training events are provided to attendees and management
- To organize training events as and when the need arises
- Provides regular feedbacks to Management about existing programs and development of new programs
- A Trainer must have experience in conducting training programs, presenting training materials, and interacting directly with clients
- Must have experience in conducting training on IT software, hardware, systems and networks
- Must be able to present training classes using a variety of different media and tools
- Assist in creating and maintaining product documentation for user and training manuals
- Interface with various departments, such as Professional Services, SMEs, Developers, , regarding product features and improvements
- Develop strong knowledge of the system and its business application
Qualifications for IT trainer
- Posting training content to the online learning center and ensuring content is kept up to date
- A minimum of 1-3 years of Information Technology training experience required
- A minimum of 1 year of experience in a technology leadership position preferred
- Experience in a CPA firm working with major tax, audit, or other accounting applications is preferred
- Bachelor’s degree in Accounting, Business, Information Technology or a related field is strongly preferred
- Live classroom training experience is preferred
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IT Trainer Job Description
Job Description Example
Our growing company is hiring for an IT trainer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for IT trainer
- Create how-to documentation
- Facilitate end user (classroom) training sessions for the assigned applications
- Provide end user support via telephone, e-mail, screen sharing, and at-the-elbow assistance
- Demonstrate knowledge of the organization’s Core Values and incorporate them into the performance of duties
- Demonstrate knowledge of the organization’s Service Standards and incorporate them into the performance of duties
- Maintain the highest level of confidentiality with regard to protected health information
- Design and deliver innovative, high quality, informative, and inspiring training and coaching sessions to groups or individual learners
- Identify and assess learners’ needs and put in place robust learning plans, with realistic and challenging goals, that enable learners to understand their personal journey and realise their potential
- As part of a team, design and plan practical and innovative training sessions – constantly look for opportunities to enhance the learner experience and outcomes
- Utilise differentiated support and task-based techniques to ensure engaging delivery
Qualifications for IT trainer
- Five (5) years of increasingly responsible experience in a large, corporate systems development and implementation activities in a wide variety of organizations
- Familiarity with Automated Digital Network System (ADNS)
- Proficiency in computer/server
- Proficiency with Cisco routing and switching
- Proficiency with HBSS and ACAS
- Current or working towards IA certifications including CompTIA Security+ and one of the following - CCENT - CCNA - CCNA Security - MCSA (either the Microsoft Certified System Administrator Windows Server 2003 or the newer Microsoft Certified Solutions Associate (MCSA) credential)