Insurance Account Manager Job Description

Insurance Account Manager Job Description

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Insurance account manager provides subject matter expertise to internal and external parties with respect to several insurance coverages including; casualty/general property, liability, cyber, workers compensation, aviation and product liability and executive risk insurance coverages.

Insurance Account Manager Duties & Responsibilities

To write an effective insurance account manager job description, begin by listing detailed duties, responsibilities and expectations. We have included insurance account manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Manages the renewal of non-oil and gas lines of coverage, crime bonds and miscellaneous coverages that do not renew with the majority of the account
Participates in special projects supporting profit, growth and expense initiatives initiatives around product development, underwriting policy, and strategy
May be asked to assist in training new agencies and instructs new agents on company products, processes, underwriting policies and standards
Lead event concept and logistics planning to include, but not limited to, vendor agreements, COI’s, content creation, production services and celebrity agreements
Manage digital activations including on-line sweeps and social media programs
Prepare and distribute event execution guides, run of shows and other pre-event documents
Supervision of account team members including full-time and limited term employees
Assist larger account team with strategic thinking to advance programs
Assist client team on special projects as needed
Prepare marketing information or provide required information to a marketing person

Insurance Account Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Insurance Account Manager

List any licenses or certifications required by the position: ID, HUB

Education for Insurance Account Manager

Typically a job would require a certain level of education.

Employers hiring for the insurance account manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Business, Associates, Acting, Technical, Business/Administration, Management, Statistics, Accounting, Computer

Skills for Insurance Account Manager

Desired skills for insurance account manager include:

Personal lines coverages and markets
Commercial lines coverages and markets
Underwriting
Coverages and industry operations
Rating
Industry trends
Legislation
New product information
Microsoft Office
Coverages

Desired experience for insurance account manager includes:

Desire to improve current activations and look at things differently
Experience in Experiential, Digital and Social Media Marketing preferred
Experience in budget creation, management and recapping
Ability to manage relationships with key partners
Ability to supervise, manage and mentor junior full-time and/or limited-term employees
Works directly with the Senior Account Executives to provide support

Insurance Account Manager Examples

1

Insurance Account Manager Job Description

Job Description Example
Our company is hiring for an insurance account manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for insurance account manager
  • Works in EZLYNX, and carrier sites to quote and make policy changes
  • Handles inbound requests through phone, email and mail
  • Enters information related to the call for tracking and reporting purposes
  • Work with P&C producer, and/or Account Executive, to monitor and manage the renewal process for assigned clients
  • Conduct quarterly account management visits with assigned client to review renewal decisions
  • Overall sales and service support to the Commercial Lines department, clients and prospects
  • Provide prompt, courteous, and knowledgeable service to Commercial Lines clients and prospects
  • Process endorsements, certificates, cancellations, audits and other transactions within guidelines, workflows and standards of the agency
  • Support new business and renewals by maintaining prospect / client file within the agency management system, assembling proposals, issuing binders, I.D
  • Check policies when necessary, or prepare policies to be checked by policy checking unit
Qualifications for insurance account manager
  • 1-3 years of Insurance experience with P&C license preferred
  • Possess above average computer skills and the ability to navigate through multiple systems without assistance
  • A team player to work in a dynamic, fun and fast-paced environment
  • Four (4) years of industry or related experience
  • 7 - 10 years of related Insurance experience required
  • Act as liaison between customer/ broker and all internal departments
2

Insurance Account Manager Job Description

Job Description Example
Our company is looking to fill the role of insurance account manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for insurance account manager
  • Maintain client files on agency management computer system and use computer to perform all functions
  • Be aware of opportunities to add new business to existing clients or cross-sell business to other departments
  • Maintain knowledge of industry forms and coverage changes
  • Resolves service problems, answers questions, acts as a liaison with internal functional representatives and troubleshoots, routinely following up with all parties for resolution
  • May assist in the renewal process
  • Exhibits proven competence in all Assistant Account Manager duties and knowledge requirements
  • Compiles renewal requests to the clients and completes marketing submissions as directed by the Account Executive
  • Generates insurance proposals, summaries of insurance and policy schedules as needed
  • Discusses and resolves coverage issues for clients under the direction of the Account Executive
  • Reviews quotes for accuracy, requests, reviews and processes binders
Qualifications for insurance account manager
  • Manage new business installations on assigned accounts
  • Minimum of 4 years agency or brokerage experience in Commercial lines coverage and markets required
  • Insurance designation or demonstrated equivalent knowledge a must
  • Previous experience working with complex commercial accounts preferred
  • Substantial progress toward CPCU, CIC, ARM and/or AU designation or demonstrated equivalent knowledge a must
  • Occasional travel to various locations may be required
3

Insurance Account Manager Job Description

Job Description Example
Our growing company is looking for an insurance account manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for insurance account manager
  • Coordinates and leads review meetings with customer to ensure service results are in line with plan
  • Partners with regional teams to establish book transfer opportunities & services, including coverage comparisons, price-matching, and cost estimates that support the development of contractual agreements
  • Coordinates with leadership regarding book transfer selection and acceptance, prioritization, execution, and results
  • End to end accountability for executing book transfer opportunities
  • Develops and maintains effective business relationships with internal and external business partners by communicating book transfer vision, strategy, and results
  • Partners with off-shore operation concerning quality and timeliness of input
  • Reviews Experience Modification Analysis
  • Prepares Premium/Loss Analysis
  • Distributes mail and provide other office support, as required
  • Exhibits competent coverage knowledge and policy-checking skills
Qualifications for insurance account manager
  • Minimum 2+ years of risk management/credit policy experience a plus
  • Excellent skills with Excel, PowerPoint and Word
  • Experience selling to strategic accounts in the Insurance sector
  • Minimum 5+ years of Account Manager experience in the Property and Casualty business
  • Minimum of 1 year of experience in an insurance agency environment
  • Must hold state Property & Casualty insurance license
4

Insurance Account Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of insurance account manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for insurance account manager
  • Manages assigned accounts on a day-to-day basis which includes coordinating all services, answering questions and resolving problems which may arise
  • Maintains a concern for timeliness and completeness when interacting with clients, agency and company personnel
  • Responsible for having an understanding of assigned accounts in order to give proper advice for changing situations, which may require modifications to existing coverage
  • Reviews contracts and special certificate of insurance requests for compliance and response to insured
  • Review insurance submissions received from Sales Executive for accuracy, requesting any additional information needed for quoting them from the insured before submitting insurance submission to Account Manager
  • Assist Account Manager in providing carriers/underwriters with updated information for quoting as requested
  • Prepare BOR letters, no loss letters, insurance disclosures, thank you notes and other various documents as needed
  • Answer basic coverage questions, policy coverage questions, scenario questions, how coverage applies
  • Review invoices, insurance policies and endorsements for accuracy
  • Manage and maintain expiration lists
Qualifications for insurance account manager
  • Must have an understanding of the insurance product and the ability to handle and prioritize multiple tasks in an organized manner
  • Must have great customer service skills and attention to detail with high quality standard
  • Eager to learn new concepts and further professional development
  • 1 year of experience in Insurance industry, Sales or Customer Service
  • Demonstrated success in servicing multiple small to medium financial/insurance accounts
  • Solid knowledge of group insurance products and services preferred
5

Insurance Account Manager Job Description

Job Description Example
Our growing company is looking for an insurance account manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for insurance account manager
  • Enter data in computer system for policies and endorsements, maintain suspense system, scan and attach polices and endorsements in computer, attach spreadsheets for Statement of Value, automobile fleet lists
  • Check requirements by state to ensure state guidelines are followed for surplus lines business with regard to approved carriers, taxes, fees, completion and filing of documents, , in order to avoid fines that may be imposed by states
  • Assist service units with change requests, audit processing, and monthly reporting various clerical duties
  • Provide the highest level of client satisfaction with proactive thinking Adhere to business processes, systems and procedures specific to client needs Maintain awareness of all relevant compliance issues and communicate them accordingly
  • Provide accurate forecasting to management, using CEROS and any method requested
  • Maintain a pipeline in CEROS of 4-5 times quota
  • Keep your ability to clearly articulate key OnBase Solutions up to date, including the ability to demonstrate OnBase proficiently at all times
  • Be an active and supportive member of the Hyland Team
  • Fully support marketing and sales events as requested, whether they directly impact the nominated territory or not
  • Manage the onboarding of new Insurance Personal Lines, Life and Commercial customers
Qualifications for insurance account manager
  • Effective interpersonal skills needed to create, expand and influence partnerships with internal and external customers
  • CPCU/AU or related continuing education designation highly preferred
  • Insurance Designation (CPCU, CIC, CRM, CISR)
  • 2+ years' experience in Commercial Property & Casualty Insurance Agency
  • Thorough understanding of commercial insurance coverage
  • Thorough knowledge of industry policies and procedures

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