Engineering Support Job Description

Engineering Support Job Description

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Engineering support provides design, evaluation, review, fabrication, oversight, testing, assembly implementation and documentation of various mechanical systems.

Engineering Support Duties & Responsibilities

To write an effective engineering support job description, begin by listing detailed duties, responsibilities and expectations. We have included engineering support job description templates that you can modify and use.

Sample responsibilities for this position include:

To ensure that correct cost data is available for R&D projects through ERP systems SAP & Baan
Identify, document, and recommend changes to improve quality of service, cost efficiency, cost effectiveness and utility of IT services provided to ESOC users and consumers of ESOC products
Implement new or replace existing ESOC or enterprise implmentations for security services
Implement or modify capability to add a new source of data
Assist network and IT service organizations with design, documentation, and deployment planning for capability to monitor, assess and report security events
Perform additional management duties including approving employee time, expense reports, PTO
Providing application incident support to the existing users of GTI’s API & UI driven database automation products
Developing & writing new features & enhancements to the automation framework
Developing & writing automated test suites
Managing the cycle of testing & releases into production

Engineering Support Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Engineering Support

List any licenses or certifications required by the position: ITIL, IPC, CCNA, ISO, III, IAT, PMP, TIER, CCNP, NI

Education for Engineering Support

Typically a job would require a certain level of education.

Employers hiring for the engineering support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Engineering, Technical, Business, Education, Computer Science, Management, Design, Technology, Government, Associates

Skills for Engineering Support

Desired skills for engineering support include:

Electronic circuitry and testing and debugging procedures
Mechanical assembly and fabrication procedures
CAD and SMT machine programming and ability to use applications specific to this position
Voice and data communications equipment
Assembly processes and procedures
Fiber optics transmission systems
Telecommunication networks and network management
SAP
Technical terminology
Excel

Desired experience for engineering support includes:

4 years of progressively complex experience in computer simulation, client-server architectures, advanced networking techniques and protocols, data bases (flat-file, relational, and object-oriented), high-order programming languages, and operating systems (e.g., UNIX/ULTRIX, HP-UX, SUN-OS, VAX/VMS, Harris VOS)
In addition must have two (2) years experience in design and development of advanced networking techniques and protocols, data base management systems, and programming in high order languages (e.g., C, C++, ADA, FORTRAN)
Being reliable
BS in computer science, information systems, or equivalent degree -At least 1-2 years of experience in an enterprise support role
Must be excited to interact as a team player, and be able to partner with engineering teams
Must have a basic understanding around agile software development practices

Engineering Support Examples

1

Engineering Support Job Description

Job Description Example
Our innovative and growing company is hiring for an engineering support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for engineering support
  • Must take actions necessary to stop work when an unsafe condition or action is identified
  • Decide on and monitor appropriate KPIs to evaluate performance in social and community
  • To provide necessary logistics support to R&D teams to meet development project goals in time and within budgeted costs
  • To ensure that Engineering Items and Engineering bills of materials are created and managed correctly during product life cycle
  • To ensure that relevant and correct data is available for vendors of prototypes / small series production
  • To ensure that necessary components are planned and purchased to enable prototype / small series production required for R&D projects
  • To manage subcontracting of components, PCB’s & stuffed modules for R&D projects
  • To follow-up a new project, from a logistics perspective, until product release for manufacturing
  • Support Capture Managers
  • Planning and coordination of scheduling activities working with scheduling tools such as MS Project
Qualifications for engineering support
  • Strong global communication skills, and skills in building organizational partnerships - across a complex stakeholder network in CSS, Marketing, and Engineering teams
  • Demonstrated experience in leading organizations through to success - drafting right strategy, working as necessary with employees at different levels, investing effort in building right stakeholder partnerships
  • Demonstrated experience in leading organizations through to success - drafting right strategy, working as necessary with employees at different levels, investing effort in building right stakeholder partnerships including with contact centers
  • Strong global communication skills, and skills in building organizational partnerships - across a complex stakeholder network in CSS, Retail, and consumer teams
  • Strong global communication skills, and skills in building organizational partnerships - across a complex stakeholder network in CSS, Partner teams and Sales teams
  • Strong global communication skills, and skills in building organizational partnerships - across a complex stakeholder network in CSS and EG teams
2

Engineering Support Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of engineering support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for engineering support
  • Develop, maintain and review MSG inventory analysis in coordination with Supply Chain team colleagues
  • Publishing weekly Project Management Update document with forward planning and details of items expected to be late, reasons why and mitigation plans
  • Attend daily stand up meetings for the Supply Chain team to ensure communication of key issues and provide updates on reject activities impacting suppliers
  • Maintain visual management and compiling monthly reports including maintenance of key Supply Chain Metrics area on system to ensure all auditable documents are available for inspection
  • Attend Project/Single Use kick off and lessons learned meetings as required and publish key information
  • Reviewing Purchasing Information Records to ensure they are valid and required and taking actions, with other team members to ensure timely completion of any additional activities
  • Support Supply Chain team in busy periods with key activities to maintain team objectives
  • Assist the Engineering Support Manager as required
  • Utilize internal ticket system to document and resolve user issues work with external technical support as needed
  • Troubleshoot and resolve end user issues such as email, printing, connectivity
Qualifications for engineering support
  • Associates degree in an electronics field or equivalent discipline
  • You have a bachelor’s or master’s degree in a (semi) technical area
  • You have strong administrative skills
  • You have excellent organizational skills that allow you to keep an overview but without loosing an eye for detail
  • Must have experience in developing documentation templates, generation, review, technical editing, and management
  • Minimum of 3 years experience in working with complex mechanical and electrical systems
3

Engineering Support Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of engineering support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for engineering support
  • Assist with the Pall reject process ensuring all component SAP activities have been undertaken and completed fully including attendance of meetings to discuss quarantined items and monitoring fulfilment of activities by Supply Chain colleagues including returns to vendors/scrap/rework
  • Helps maintain and assess quality documents and metrics including, Addendum Index (NX), DPMO, BOM, Non
  • Conformance Reports (NCR), Corrective Action Requests (CAR), Purchased Product Definition (PPD), Purchased Order
  • Quality Requirements (POQR), Laboratory Test Requests (LTR), Pentagon S (/S/) requirement maps and any other required documentation
  • Lead your team to provide feedback based on case analysis to the engineering product team that feeds into reactive
  • Provide design support for the CAD/PTC Office Segment systems
  • Provide on-going system administration and trouble-shooting
  • Hold recurring project status meetings and provide project updates
  • Understanding of Apprenticeship programmes preferred
  • Responsible to ensure that all the tests are complete as per the schedule including sample acquiring, testing and data entry for all Development tests
Qualifications for engineering support
  • Higher Technical University or University Degree in Industrial Engineering
  • Experience 1 year desired
  • Must possess excellent written, verbal and interpersonal communication skills including the ability to interact with all levels of management & staff
  • Expertise in all aspects of Software and hardware Engineering, Quality, Program Management, Production, ware house and transportation operations, new site launches and Technical Support teams
  • Demonstrated experience with and success at being recognized and respected by the top leaders within the company as a technical operations expert who can easily and concisely articulate related issues and solutions utilize data to illustrate success and opportunities for improvement
  • Proven ability to work with and effectively persuade facility site leaders and senior managers across the globe
4

Engineering Support Job Description

Job Description Example
Our growing company is hiring for an engineering support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for engineering support
  • Responsible to train new technicians in module testing, handling, loading and unloading from production and lab equipment
  • Provide project administrative support with respect to maintaining various project logs or databases, including extraction and compilation of data from those sources
  • Develop, track, compile and issue reporting for process and project engineering resources, both as Engineering cost and KPI information, capital spending reporting, as required for both Engineering and the partner business groups
  • Actively collaborate with other Engineering Support Specialists in Engineering to improve use of common disciplined work processes and to optimize capital project execution
  • Proactively drive each project’s procurement to completion by expediting and other actions, to ensure that “engineered” materials are ordered, manufactured, and delivered in a timely manner to support the project schedule, and that invoicing and payments are handled in a timely manner
  • Provide customized expediting services to all site project managers for equipment orders and for selected critical delivery items
  • Coordinate the onboarding process for new hires into the group
  • Collate and identify all Purchasing Specifications, ensure they are current, signed and added to SmartDoc (Pall ERM) and updated within purchase order text requirements
  • Conduct preventive maintenance on power distribution and automation equipment
  • Ensure power quality
Qualifications for engineering support
  • Advanced Microsoft Project is essential
  • Highly organised, dynamic, self-managing and multi-tasking whilst setting their own priorities
  • Assists Product Engineers in the preparation of all appropriate engineering documentation
  • Assist Engineers in gathering and assimilating test data on sample test lots as requested
  • Prepares tool orders in conjunction with Product Engineers
  • Participate, as assigned, in development of high technology equipment as assigned
5

Engineering Support Job Description

Job Description Example
Our growing company is looking to fill the role of engineering support. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for engineering support
  • Utilize Microstrategy Reports to track project and budget trends
  • Update Workload Calibration Planning tool for each calibration area
  • Develop routine and ad-hoc reports for IndySoft Calibration Management System
  • Maintain and update materials for Tier 1 & Tier2 HOS boards
  • Demonstrated subject matter expertise in KCP systems (or comparable commercial applications) including CMS, Matrix, Enterprise Content Management, Computer Aided Design, and others
  • Work with management team to develop, review and improve monthly metrics
  • Coordinate HOS 5S monthly assessments
  • Coordinate quarterly expense budget forecasts
  • Assist teams on problem log trends and RPS events
  • Create, maintain and generate project files in the format and manner as required including IFMS, project tracking, quad charts
Qualifications for engineering support
  • Assist other responsible groups in trouble shooting line equipment when necessary
  • Have knowledge of computer network, computer hardware, and software troubleshooting
  • Knowledge of basic electrical and electronic components is a plus
  • US Dept
  • Expertise in all phases of systems analysis, software development process and/or functional engineering principles
  • Planning/Organizing – Seeks to improve project planning, development, and time management

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