E-Commerce Associate Job Description

E-Commerce Associate Job Description

172 votes for E-Commerce Associate
E-commerce associate provides analysis and optimization of merchandising and sales programs, and all marketing and customer service programs that support both Revlon’s online business and customer online business integrate brand’s traditional goals.

E-Commerce Associate Duties & Responsibilities

To write an effective e-commerce associate job description, begin by listing detailed duties, responsibilities and expectations. We have included e-commerce associate job description templates that you can modify and use.

Sample responsibilities for this position include:

Prep and manage support of email marketing campaigns
Test emails before launch
Manage and deploy all offer codes
Develop new email content and strategies to increase conversion
Testing email promotions and working closely with engineers to implement
Coordinate/set up of waitlist files with vendor and ELC Online
Provide solid QA and email analysis on email performance
Assist in management of growth and maintenance of consumer database
Work with email provider to take advantage of available technology to improve communications relevancy by developing and identifying key areas of opportunity to message key segments and start new campaigns
Management of existing email programs and operational emails

E-Commerce Associate Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for E-Commerce Associate

List any licenses or certifications required by the position: PMI

Education for E-Commerce Associate

Typically a job would require a certain level of education.

Employers hiring for the e-commerce associate job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Marketing, Engineering, E-Commerce, Education, Computer Science, Business/Administration, Finance, MBA, Management

Skills for E-Commerce Associate

Desired skills for e-commerce associate include:

Website analytics software
Microsoft Office
Strategy and execution of merchandising initiatives in an e-commerce business merchandising application
Ability to become skilled in expected customer service standards
Agile methodology and Scrum
Canadian Food & Drugs Act and Regulations
Client and customer distribution methods
Computer applications
Cosmetic Regulations and HC guidelines and policies
Customer service skills

Desired experience for e-commerce associate includes:

Understand and execute on segmentation strategy across Online and CRM initiatives
Act as lead liaison to the CS team, running monthly and quarterly calls to update the CS team on all online programs, key initiatives and calendar changes
Assist with development of marketing programs
Develops and manages the home page merchandising calendar and assets
Manages promotional and visual calendars for internal teams
Function as a liaison to international teams-hand off assets in timely manner and run monthly call with Online partners

E-Commerce Associate Examples


E-Commerce Associate Job Description

Job Description Example
Our company is looking to fill the role of e-commerce associate. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for e-commerce associate
  • Collaborate on any large scale brand campaigns such as Omni channel pilots
  • Support design team by preparing necessary visual tools
  • Partner with the Buyer to formulate and profitably execute the development, selection, procurement and promotion across multiple brands
  • Perform the administrative & operational functions supporting self and designated buyer(s)
  • Responsible for purchase order management and administration processing markdowns
  • Establishing and maintaining effective relationship with vendors
  • Works with Merchandise Coordinator to ensure all product samples are correct and arrive in time for photo shoots
  • Delegate and direct daily activities of assistants/interns as applicable
  • Have ownership of the Garden and Cookware businesses
  • Conceptually plan assortments that meet seasonal financial objectives and assortment objectives- revenue, gross margin, average price point, initial mark up, return rate and target sku count objectives
Qualifications for e-commerce associate
  • Unload and sort merchandise from outside vendors , placing items into the correct category for use on the picking floor
  • Quickly and accurately pick merchandise for multiple orders
  • Utilize custom sorting machine to correctly place items into order bins prior to packing
  • Assemble customer orders, ensuring accuracy and proper packing
  • Stack orders onto pallets, ensuring proper placement and securement
  • Maintain a clean and safe working environment, alerting supervisors to possible hazards

E-Commerce Associate Job Description

Job Description Example
Our company is looking for an e-commerce associate. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for e-commerce associate
  • Collect and analyze data and present/recap the business in reporting or presentation format
  • Provide on-going analysis and interpretation of key business issues, including the monitoring of merchandising reports, inventory position and other ad hoc analyses
  • Process returns & exchanges special orders as needed
  • Assist Email Marketing Manager and E-Commerce Merchandising Manager in building and refining landing pages for email and website campaigns
  • Manage the organization of the Marketing team Monday business recap report
  • Own the on-site QA process for products and content, conducting daily checks and implementing escalation plan for all stakeholders
  • Manage the store locator upload process, working with trade teams to ensure accuracy at all times
  • Provide content management assistance to site merchandiser during peak seasonal changes
  • Assist Email Marketing Manager and Director, E-Commerce in building and refining landing pages for email and website campaigns
  • Work with the merchandising team to build out, maintain, and optimize left hand navigation attribution (refinements) for an improved customer experience
Qualifications for e-commerce associate
  • Creative product skills, and comprehensive market knowledge
  • Comprehensive understanding of market challenges and opportunities
  • Think conceptually and strategically regarding the business
  • Work independently of the Buyer
  • Incorporate the vision of corporate, design, wholesale and PRC and creatively leverage all brand assets
  • Retail/Online Merchandising Experience

E-Commerce Associate Job Description

Job Description Example
Our innovative and growing company is looking for an e-commerce associate. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for e-commerce associate
  • Collaborate, in tandem with Buyer/Senior Buyer – E-commerce, with E-commerce content + marketing teams to ensure that merchandising objectives are supported and aligned with site content and marketing strategies
  • Identify key opportunities
  • Take active role in e-commerce management meetings (business review meetings, monthly OTB, etc), presenting in-depth analysis of respective departments and classifications
  • Execute alignment of site merchandising strategies with pre-season buy initiatives and in season sell out
  • Issue commitment sheets + PO’s for seasonal orders
  • Pull weekly reporting suite for distribution
  • Product lines responsibilities include dry mix beverages, ready to drink beverages, gummies, strips, chews, effervescent products, traditional solid dosage products (tablets, capsules, softgels), and possibly other delivery forms in the future
  • Lead team in creating and managing E-commerce & Connected Consumer initiative projects and ensure completion of project on time
  • Within given timelines, executes all aspects of formulation from bench top to manufacture
  • Develop new products based on relevant consumer insights or new technology
Qualifications for e-commerce associate
  • Grasp and navigate a wide range of business relationships
  • Minimum 2 years experience in retail buying or similar capacity
  • BA/BS from four year College with concentration in Merchandising, Marketing or related area
  • Demonstrated interest in e-commerce
  • Experience in e-commerce, visual merchandising and/or store management a plus
  • Expertise in email design and HTML a plus

E-Commerce Associate Job Description

Job Description Example
Our innovative and growing company is hiring for an e-commerce associate. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for e-commerce associate
  • Lead and advance multiple projects through front-end product development
  • Initiate and conduct experiments to validate product and process at bench top, pilot plant, and plant level
  • Conduct descriptive and comparative sensory panels to characterize product attributes and quantify differences
  • Maintenance and compliance with required standards of Health & Safety, GxP, regulatory requirements and housekeeping standards
  • Ensure technical aspects of the assigned projects are carried out as per the agreed timings and standards, with any issues or risks clearly highlighted to line manager in a timely manner
  • Prepare relevant product specifications and internal documentation and ensure all are approved prior to full production start-up
  • Comply and fully adhere to RB Global Quality Manuals and relevant legislative, regulatory and health & safety requirements, including appropriate quality
  • Lead team to deliver transformational sales and service results through the mobile app platform
  • Develop and execute an industry leading strategy for the driving mobile engagement
  • Develop strategy and infrastructure to deliver highly personalized feed
Qualifications for e-commerce associate
  • Must be able to read, write and take direction in English
  • Proficient with computers is a must (Microsoft Word, Outlook, Excel
  • Familiarity with content management systems/databases or similar
  • Background in reporting/analytics
  • Strong grasp of Microsoft Excel
  • Must be proactive with strong organizational and time management skills

E-Commerce Associate Job Description

Job Description Example
Our company is searching for experienced candidates for the position of e-commerce associate. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for e-commerce associate
  • Develop talent management programs to develop the skills of the digital team to become leaders in the mobile e-commerce industry
  • Given the speed at which the mobile app world moves, must be passionate about emerging mobile trends stay on the leading edge of new technologies to create the best customer experience
  • Develop forecasts and be accountable to meet sales targets
  • Partner with key stakeholders, IT, POS, Supply Chain, Care, Retail, etc to drive channel engagement
  • Develop multi-year roadmap to implement a best-in-class digital commerce app with an understanding of directional platforms such as ATG/Endeca/Adobe/Pega
  • Ensuring orders made on the websites are not fraudulent
  • Communicating with the warehouse on a daily basis to give instructions for special orders
  • Processing returns and exchanges
  • Processing claims with UPS when a product is not delivered or delivered damaged
  • Collaborating with the Finance Department to handle chargebacks
Qualifications for e-commerce associate
  • Detail-oriented with strong execution and prioritizing skill
  • High degree of self-motivation and problem solving
  • Passion for ecommerce, eshopper insight and digital trends
  • At least 3 years of relevant work experience in FMCG/EC key account sales, beauty or baby industry experience is a plus
  • Highly preferable to have eshopper insight
  • University graduate or above with degree in business, communication or similar discipline

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