Deployment Technician Job Description

Deployment Technician Job Description

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Deployment technician provides end-user support through the Attend ticketing system for commonly used desktop systems applications like Microsoft Office, PC hardware and peripherals, Windows 7 Operating System, according to the specifications from Group ITS.

Deployment Technician Duties & Responsibilities

To write an effective deployment technician job description, begin by listing detailed duties, responsibilities and expectations. We have included deployment technician job description templates that you can modify and use.

Sample responsibilities for this position include:

Receive equipment and racks on the dock, while completing all inbound quality checks
Install and configure snmp agents on monitored client devices
Installation of the computer, which may include changing existing equipment (docking stations, power supplies, video cables)
Harvest the equipment and return it to stock, updating Asset Management for tracking purposes
Daily ITSM ticketing and asset management application navigation and use preferred
Implement new interactive displays and technologies during Remodels, Special Projects and New Store Openings
Complete merchandising tasks, which include planogram assignments, clean and bright, implementing fixtures, signage and product security devices
Accountable for communicating and basic training of new displays and their functions to store employees
Creates a data backup/archive for desktop environment components scheduled to be de-installed and remove all desktop software, data files, custom applications, licensed software
Initializes de-installed desktop environment components to a base operating system install

Deployment Technician Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Deployment Technician

List any licenses or certifications required by the position: CCNA, BICSI, II, IAT, MCSE, PMI, CNE, MCP, ITIL, PKI

Education for Deployment Technician

Typically a job would require a certain level of education.

Employers hiring for the deployment technician job most commonly would prefer for their future employee to have a relevant degree such as Associate and Collage Degree in Technical, Graduate, Computer Science, Education, Math, Associates, Telecommunications, Information Technology, Mechanical Engineering, Computer

Skills for Deployment Technician

Desired skills for deployment technician include:

Computer hardware
Windows Operating Systems
Physical IT infrastructures
CE infrastructures
File and folder security
Local user security
Experience with Enterprise PC Operating System deployments/migrations and hardware refreshes
Microsoft Active Directory structure/security and Group Policy
User profiles
Windows 7 and Windows 10 registry

Desired experience for deployment technician includes:

Cisco ASA and Firewall appliance skills a PLUS
VMWARE or Hyper V a PLUS
Must be able to travel up to 50% of the year
Must be willing and able to work overnight shifts
1 year of cabling or IT experience
Able to repeatedly lift 20 lbs

Deployment Technician Examples

1

Deployment Technician Job Description

Job Description Example
Our growing company is hiring for a deployment technician. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for deployment technician
  • Installation of network hardware in data centers, offices, and POPs, this includes physical installation and/or working with remote hands
  • Installation of structured cabling
  • Provisioning, turn-up and testing of transport/transit/peering, validation of operation and monitoring updates
  • Configuration, testing and validation of hardware and circuits
  • Creation of detailed configuration MOPs
  • Creation and maintenance of as-build documentation including rack elevations, circuit ID, cross-connect ID, and inventories
  • Working within established change management guidelines and procedures
  • NMS configuration, validation and operation
  • Installation of network hardware in POPs (includes physical installation and/or working with remote hands)
  • Coordination of installation of structured cabling
Qualifications for deployment technician
  • Must reside within a 50 mile radius of Beachwood, Ohio facility
  • Knowledge of network equipment, Video equipment, Servers, and satellite equipment
  • Knowledge of TCP/IP networking technologies, IP address management, DNS, and DHCP
  • Ability to work cooperatively and collaboratively in a multinational team environment and build effective working relations with clients, colleagues, and vendors
  • Take personal ownership and accountability to meet deadlines and achieve agreed-upon results
  • 1+ year of experience in technical role with inventory or asset management experience
2

Deployment Technician Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of deployment technician. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for deployment technician
  • Warehouse Receiving / Inventory – Receive equipment from the delivery company (UPS, FedEx, Freight, etc)
  • Check and note any damages when signing
  • Physical abilities – Able to team lift 75 lbs and is required to walk ½ mile while pushing/pulling 50 lb
  • Transportation – Must have reliable vehicle
  • Customer Service – Phone contact to setup appointments and discuss software contained on the client's PC
  • Resource will provide assistance with installation of new wide screen monitors for either Pali Momi, Straub or Kapiolani Medical Center
  • There will be approximately 120 wide screen monitors to deploy per location
  • The work includes move and/or installation of devices, removal of existing monitors
  • Provide other implementation activities in support of the Desktop Team as needed
  • Provide go-live support as needed
Qualifications for deployment technician
  • 2+ years of experience in a technical call center or technical troubleshooting environment
  • Demonstrated knowledge of routing, switching and Wi-Fi devices
  • Demonstrated Ability to operate with a high degree of interpersonal flexibility and handle multiple projects simultaneously under pressure and meet goals/deadlines
  • Excellent PC Software skills in Microsoft Excel, Word, and PowerPoint experience with reporting tools
  • 3- 5 Years' advanced knowledge of Workstations, Laptops, and Printers
  • Must have working experience with Microsoft operating systems
3

Deployment Technician Job Description

Job Description Example
Our innovative and growing company is looking for a deployment technician. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for deployment technician
  • Performs the full range of operation and maintenance
  • Read blue prints, produce red line and basic single line diagrams rough shop drawings
  • Research and produce parts requests and coordinate with procurement for the delivery of Materials and Parts
  • Maintain weekly status report of assigned assets or facilities
  • Coordinate with Sites for transportation/logistical support of parts and scheduling of PMCS services and unscheduled service repairs
  • Your role will consist of helping the company deploy over 350 desktop computers
  • Removing computers form box and setting them up
  • Imaging numerous laptops
  • Work with Windows products
  • Responsible for provisioning and maintenance of customer service from the Central Office to set including the loop, protector, network channel terminating equipment, inside wire and set as required
Qualifications for deployment technician
  • Installing new systems
  • Migrating data between new and old system
  • Setting up peripheral devices
  • Moving equipment within an office
  • Re-imaging PC and laptop systems
  • Repair of end user non-warranty items such as computers and printers
4

Deployment Technician Job Description

Job Description Example
Our company is hiring for a deployment technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for deployment technician
  • Review and interprets work orders, circuit diagrams, WORD documents, line and station transfer sheets and follow standard practices
  • Reviews and analyzes schematic drawings to determine work to be done and sequence of task
  • Works with hot metal and paraffin, tool, torches, digital loop carrier equipment, interoffice cables, fiber optic cables, air pressure monitoring systems and associated equipment
  • Terminates wires on various types of equipment and blocks by soldering or mechanical wire wrapping methods and installs connectors on fiber optic cables
  • Prepares new and existing cables and conductors by removing outer sheath and insulation
  • Operates power equipment such as pumps, blowers, winches, generators, and hydraulic aerial lifts and ladders mounted on trucks
  • Makes necessary tests for toxic and explosive gas before entering manhole and continues tests while working in manhole
  • Drives company vehicles-car, van, light and medium trucks
  • Provide intercampus restocks to various storage and service desk locations
  • Setup desk locations with computer peripherals for new hires
Qualifications for deployment technician
  • Packing up decommissioned items utilizing customer provided boxes and packing materials
  • Hands-on experience with physical installation of network hardware
  • Understanding of datacenter cabling and power best practices and standards
  • Proficiency in multiple hardware vendor syntax including Juniper, Force10, Cisco, Arista, A10, F5
  • Basic understanding of routing protocols and configuration, specifically ISIS, OSPF, BGP
  • Understanding of Access Control Lists
5

Deployment Technician Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of deployment technician. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for deployment technician
  • Transferring inventory to various storage locations
  • Coordinate deployment support requirements with the 12 Wing Log Ops and HELAIRDET Chiefs, including monthly reporting of Pack-up Kits (PUK) status, PUK preparation for delivery to the Point of Release, PUK return following deployment, and resolution of PUK discrepancies
  • Manage computerized PUK inventories of parts, consumables, Support and Test Equipment (STE) and tools
  • Manage PUK replenishment to meet deployed operational requirements
  • Develop and routinely provide metrics for reporting the status of material in PUKs and for reporting material used during deployments
  • Prioritize inventory picking requirements for warehouse employees to meet PUK deployment requirements
  • Expedite high priority requisitions for parts, consumables, STE and tools in support of the Maritime Helicopter deployed operations
  • Expeditiously resolve PUK material requirement shortfalls and other discrepancies, including the implementation of longer term solutions to prevent the problem from recurring
  • Investigate Technical Problems related to PUK discrepancies and recommend improvements to PUK management and control processes, procedures, instructions and/or reports
  • Support standard hardware platforms and systems installed throughout Jewel-Osco stores
Qualifications for deployment technician
  • Completed formal certification training in radio and communications maintenance and repairs
  • Five or more years of experience in working with computer and radio transceiver equipment
  • One year of intelligence community experience dealing with asset management
  • Bachelor’s Degree or 5 years of experience working in COMM IT or related areas
  • PC Skills – Ability to remote into, view software list and determine differences between two systems
  • Ability to work with minimal direction with management located in separate locations

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