Customer Solution Architect Job Description
Customer solution architect
provides overall solutions and principles in planning, developing and implementing AWS public cloud products to satisfy business requirements.
Customer Solution Architect Duties & Responsibilities
To write an effective customer solution architect job description, begin by listing detailed duties, responsibilities and expectations. We have included customer solution architect job description templates that you can modify and use.
Sample responsibilities for this position include:
Accountable for architecture / design for a platform, or program (multiple agile team) initiative
Develops a framework of a significant complexity
Has an intrinsic knowledge of standards and languages
Has mastery over multiple domains / software packages
Ability to grasp / master new technologies rapidly as needed to progress varied initiatives
Designs robust systems with an eye on the long term maintenance and support of the application
Able to breakdown complex integration issues and resolve them
Looks to leverage and establish standards across the team and organization
Ability to analyze emerging/new technologies for ROI against current technologies in use
Facilitates cross team design / development via technical leadership / mentoring
Customer Solution Architect Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Customer Solution Architect
List any licenses or certifications required by the position: AI, AGILE, BI, TOGAF, SIP
Education for Customer Solution Architect
Typically a job would require a certain level of education.
Employers hiring for the customer solution architect job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Business, Engineering, Technical, Education, Information Systems, Information Technology, Software Engineering, Communication, Management
Skills for Customer Solution Architect
Desired skills for customer solution architect include:
AWS platform and services
AWS platform
Services and certifications
Products and services
Service provider business dynamics
Underlying network/systems/IT and operations
Billing
Charging
Experience in designing and implementing solutions comprising of multiple technologies and business applications
Mediation
Desired experience for customer solution architect includes:
Aligns Enterprise & Departmental Strategies, Platforms & Programs
Leads & influences the organization
Prepare and deliver presentations to line of business executives customer IT departments
Understand unstructured data solutions, with preferred specific expertise in search and unstructured analytics
Work with NHS technical teams
Tiered application architecture
Customer Solution Architect Examples
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Customer Solution Architect Job Description
Job Description Example
Our company is looking to fill the role of customer solution architect. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for customer solution architect
- Deliver on-site and remote training to partners and customers, provide assistance with the development and maintenance of the training and workshop material itself
- Leverage on deep insight and contacts/relationship with key stakeholders as CTO, CMO, Head of Networks
- Work on the Digital agile team the PFS Architecture team for the particular solution and act as a liaison between the Enterprise Architecture team and the Digital Agile team
- Participate in establishing and documenting Digital architecture standards with other Architects
- Provide technical leadership to the design, development, implementation and testing of digital solutions, often custom developed and integrating new technologies
- Understand technological systems and strategic vision in order to produce integrated end-to-end Digital solution options
- Keep the Enterprise Architecture team up-to-date on the nature of solutions being developed in the Digital agile team
- Educate and ensure developers on the Digital agile team understand and follow technical and functional architectural standards
- Collaborate with Enterprise Architects (Chief Technical, Functional, Security) on the development of application and component conceptual designs, including authoring and presenting relevant sections
- Collaborate with other Solution Architects, Enterprise Architects, Product Owners, Product Managers, stakeholders, and other teams to ensure the strategic vision of the Digital agile team’s systems is realized
Qualifications for customer solution architect
- Experience in an architecture role
- Experience producing business relevant presentations and technical oriented writing is mandatory
- Must be able to clearly articulate complex technical topics verbally in English
- The CSA is able to work well in the CSA Team
- M/B.Sc
- Knowledge and interest on Cloud Computing Infrastructure, Including HW (Compute, Storage Networking), CloudStack (OS, VMware), IP (including SDN)
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Customer Solution Architect Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of customer solution architect. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for customer solution architect
- Participate in cross-project planning and release planning activities
- Provide leadership on user story sequencing that maximizes user story throughput and team productivity
- Coordinate with other Solution Architects on cross-team feature and user story dependencies
- Participate in Digital team’s building and testing of the team’s applications within the sprints
- Coordinate and participate in the development of logical and detailed design deliverables
- Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing digital environment
- Collaborate with Enterprise Architecture team to assess digital market technology choices to determine fit, including software
- Troubleshoot and support user acceptance testing, rollout efforts and the team’s systems in each environment
- Provide production support during business hours on-call hours
- Help coordinate and resolve high profile escalations
Qualifications for customer solution architect
- Capability to explain complex technical topics/concepts to smaller or bigger audience
- Background in Distributed Systems / IT, Software and Virtualization Technologies
- Experience working with customer teams and customers is an advantage
- Industry certification (Examples include ITIL, APICS, six sigma)
- Strong and broad knowledge of architectures, systems, and solution designs across a range of Digital solutions and Digital environment (mobile, web, omni-channel solutions, social media technologies, other new emerging technologies)
- Experience applying enterprise patterns (layered architecture, Microsoft enterprise patterns) and documenting analysis and design using OOA/OOD models
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Customer Solution Architect Job Description
Job Description Example
Our innovative and growing company is looking for a customer solution architect. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for customer solution architect
- Supports Business development discussion in the pre-sales and engagement phase
- Influences technical mindset of the customer via architecture meetings and workshops in the Customer Engagement phase
- Identifies the Business groups involved and coordinates the x-BU activities for initial phase of the solution development
- Act as key bridge between sales and delivery phase to identify and manage risks and assure customer satisfaction
- Develop the technical part of Solution and work closely with product lines and partners
- Capture and manage the functional and non-functional requirements by using industry best practices, and also create interface specifications
- Present offered network architecture and solution design to customer and verify/adapt it during realization phase
- Working across Business groups and 3rd party eco system ensuring correctly scaled solutions are in place on time
- Support design of IOT service delivery network and service delivery capability with focus on ensuring solutions are correctly scaled to deliver correct quality of service
- Key contributor to ensure Service delivery quality, contractual service delivery, SLA’s and KPI’s for end to end service are achievable
Qualifications for customer solution architect
- 5+ years’ experience with creating (not just maintenance of) public (Internet) web sites and applications rich interactive internal web applications (HTML, HTML5, Javascript, Jquery, CSS, AJAX, ASP.NET, ASP.NET MVC)
- 3+ years of Agile delivery experience
- 5+ years’ experience with creating .ASMX or WCF Web services
- 5+ years’ experience C# .NET Application Development and 5+ years’ experience implementing C# based Windows Services and using all major core classes of the .NET framework
- 5+ years’ experience creating and maintaining database schemas and stored procedures, creating DTDs, XML Schemas, parsing and creating complex XML documents, creating and applying XSLT transformations
- 5+ years’ experience with writing/reading messages to/from message queues
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Customer Solution Architect Job Description
Job Description Example
Our company is searching for experienced candidates for the position of customer solution architect. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for customer solution architect
- Tie security risk exposure to customer business objectives and impact (including Sarbanes-Oxley, PCI-DSS, HIPAA/HITECH, and data privacy requirements when applicable.)
- Conduct maturity assessments and technology gap analysis for network security within client environments
- Communicate threat and risk profiles to executives and individual contributors and facilitate progress towards required improvements (design concepts, architectural mindset, IT analysis/analytical thinking, enterprise perspective and process knowledge)
- Participate in bid qualification and definition of the bid strategy of large, complex or non-standard sales projects relate to Airline Communications and Business Solutions
- In charge to propose or validate solutions architectures involving but not limited to WAN, LAN & WLAN, Managed Security Services, Cyber security, VoIP/IPT, CRM, Mobility, IoT, SDN … technologies
- Accountable for developing the most suitable solution to meet customer requirements, in a reusability logic
- For managed solutions, if nonstandard items, in charge to describe the management principles and the proposed service
- Has to define the best operational organization to roll-out the solution and the service proposed (including planning) and to evaluate the impact on implementation and support processes
- Provide commitments values and associated measurement tools and risk analysis allowing Sales channels to define SLA and the right level of penalties to commit on
- Evaluate all the non-standard costs, planning, and associated risks
Qualifications for customer solution architect
- High-productivity development track record in Agile environment
- Excellent communication skills both written and verbal, to design and convey the solution, provide technical direction to the Digital Customer Experience team and client stakeholders
- Be comfortable working with and addressing both developers and C-level personnel
- Ability to work both as a member of a team and independently
- Demonstrate an aptitude and willingness to enhance knowledge
- Strong technical background and excellent problem solving skills
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Customer Solution Architect Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of customer solution architect. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for customer solution architect
- Solution Audits
- Lead projects from initiation till closure
- Demonstrate technical leadership at team level
- Identify risks at project level and guide the team /client accordingly to mitigate them
- Independently execute projects as SME
- CSA will focus on creating blueprint solutions as part of Nokia’s Network Solutions Practice for Cable / Multi-Service Operators as MSOs transform their networks
- Participate as a member of internal core team with specialist knowledge/experience/expertise for key Network Solutions Virtualized Fixed Access, Backhaul Solutions, SDN/NFV solution for MSO segment
- Adopt a consulting-led approach to client engagement, leading with Digital Workplace Assessment such as CX Agile Consulting
- Lead CCM solution architecture design across multiple corporate and government clients
- Providing direction and mentoring to multiple solution architecture and implementation teams based on pragmatic best practice commercial solution options
Qualifications for customer solution architect
- Experience of creating customer solution in the IOT, Core networks LPWA, NB IoT & BSS technology areas
- Experience as a senior solution architect leading customer discussions for a global organization
- Have deep experience in designing customer solutions for CSP’s and their customers
- Have extensive solutioning experience in Intelligent Network, Network Management System and Packet Core
- Experience of solutioning to leverage hosted and cloud environments and 3rd party solutions
- Experience of various IOT verticals and use cases and the impacts the drive into solution design