Customer Service Sales Associate Job Description

Customer Service Sales Associate Job Description

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Customer service sales associate provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).

Customer Service Sales Associate Duties & Responsibilities

To write an effective customer service sales associate job description, begin by listing detailed duties, responsibilities and expectations. We have included customer service sales associate job description templates that you can modify and use.

Sample responsibilities for this position include:

Enter customer orders for gases and chemicals (via Oracle R12) in a timely accurate manner
Assist customers in determining order requirements or services
Complete sales related activities which further the Direct brand in the local market (outbound calls, car dealerships visits, local events, distribution of flyers)
Prepare and send information to customers and lien holders as instructed by Agent or Lead Sales Agent
Accurately process incoming phone and email requests for supply orders
Process product alerts and research product issues as needed
Billing and Meter responsibilities
The chance to work with people who will become your second family
Rewards and recognition as you blaze your own trail and ignite your career
Maintain a positive attitude and a solution-oriented outlook

Customer Service Sales Associate Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Customer Service Sales Associate

List any licenses or certifications required by the position: DOT, CPR, FREE

Education for Customer Service Sales Associate

Typically a job would require a certain level of education.

Employers hiring for the customer service sales associate job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Ethics, Leadership, Education, Technical, Associates, General Education, Marketing, Business/Administration, Management, Computer

Skills for Customer Service Sales Associate

Desired skills for customer service sales associate include:

Massage and esthetic services and modalities
Massage and Skincare Services
Car rental operations
Camping
Commonly pawned items
Electronics
Firearms
Fishing
Jewelry
Oracle applications and Salesforce.com

Desired experience for customer service sales associate includes:

Must be proficient with Windows operating system and ability to navigate multiple systems
A minimum of 4 CXC/GCE subjects inclusive of English Language or U.S. High School Diploma or GED
Basic PC keyboarding skills
Powerful customer presence
At least six months of experience in a role where sales and/or customer service is preferred
We provide hourly base pay PLUS an extremely lucrative commission/incentive/bonus plan

Customer Service Sales Associate Examples

1

Customer Service Sales Associate Job Description

Job Description Example
Our company is hiring for a customer service sales associate. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for customer service sales associate
  • Effectively and efficiently books appointments based on customer need
  • Politely greets guests and members as they enter the clinic
  • Efficiently and effectively check members in and out for appointments
  • Capitalize on opportunities to upgrade services that will benefit the customer
  • Achieves membership and sales goals
  • Maintaining professional and impeccable clinic environment for members/guests and employees
  • We are looking for a friendly, outgoing and enthusiastic person who enjoys working within a flexible customer-focused team environment
  • Understands and applies strategic sales offerings (dues/cash, auto renewable)
  • Call prospective customers and establish buying cycles, customer needs, and create a customer supplier relationship
  • Increase sales in respective accounts
Qualifications for customer service sales associate
  • Highly motivated individual with constant drive to improve
  • At least one year of proven direct sales experience
  • Self-motivated and comfortable working both independently and as a part of a team
  • Must meet sales goals
  • Proficient sales closing skills
  • Must demonstrate computer and keyboarding skills and proficiency in Microsoft Office programs including Excel
2

Customer Service Sales Associate Job Description

Job Description Example
Our growing company is looking to fill the role of customer service sales associate. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for customer service sales associate
  • Mastering" the room product in terms of rates, layout and physical attributes, breakdown/configuration, benefits and amenities
  • Upsell whenever possible to maximize on occupancy and revenues
  • Handle any deviations in rate applications or reservation arrangements by keeping the reservations manager well informed
  • To be aware of booked-out status and need periods to maximize sales opportunities
  • Ensure that all reservations are entered accurately and work updates maintained consistently
  • A base compensation package equivalent to $1,820 per month
  • Escalating Commission plan with every membership sold
  • 10% commission plans all retail products
  • Weekly and Monthly Bonus options
  • Accrued Paid Time Off
Qualifications for customer service sales associate
  • A dynamic, energizing environment where you're consistently challenged, never bored
  • Training to help you grow and refine your sales and customer service skills
  • Minimum 6 months "in person" sales experience
  • Team player! No drama permitted
  • Have strong phone and computer skills, multi-task, be personable
  • Work well with others in a fun and fast-paced environment
3

Customer Service Sales Associate Job Description

Job Description Example
Our growing company is looking to fill the role of customer service sales associate. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for customer service sales associate
  • 401k plan with company match (up to 5%) after 1 year of service
  • National brand recognition, over 1100 locations nation wide
  • Free Employment Membership – Free Monthly Services
  • Actively selling memberships
  • Answering phone calls, setting appointments
  • Greet and handle multiple types of calls from members, businesses, dealers, in a friendly and professional manner
  • Recognizing and supporting team goals and creating and maintaining positive relationships with team mem
  • Conduct wellness presentations customized to Client’s needs
  • Lead OTF studio tours with prospects and/or fitness program holders
  • Register all guests into the studio using proper registration procedures- Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities
Qualifications for customer service sales associate
  • People of integrity
  • Provides heartfelt customer service
  • Enjoys working together in a healthy environment
  • Promotes investing in your self
  • Minimum of 1 year of proven sales experience in quota driven role or membership / package series role
  • Successful completion of Background check via Universal Background
4

Customer Service Sales Associate Job Description

Job Description Example
Our company is looking for a customer service sales associate. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for customer service sales associate
  • Processing accurate cash and credit card transactions
  • Follow up and follow through with all prospective clients- Respond immediately to member requests, inquiries, and concerns
  • Conduct proper on-boarding all new OTF clients- Work closely with Trainers/Coaches to ensure that members have first-class experience every time they visit
  • Plan domestic travel vacations (car rentals, hotels, vacation packages, maps, tour books and triptiks)
  • Selling hair accessories and extensions
  • Handling money transactions
  • Providing LEGENDARY customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location
Qualifications for customer service sales associate
  • Capable of maintaining sensitive/confidential information
  • Positive, friendly, and warm customer service attitude
  • Time Management – Intuitively balances quality and quantity of activity to maximize results
  • Must be able to meet minimum expectation of 20 calls/day and minimum monthly sales requirement
  • Have strong customer service, phone and computer skills
  • Have professional and positive attitude
5

Customer Service Sales Associate Job Description

Job Description Example
Our company is looking for a customer service sales associate. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for customer service sales associate
  • Must have an optimisitic and postive attitude
  • Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care
  • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent
  • Looking for mature thinking, customer service oriented people
  • Ability to sell our memberships and services
  • Outgoing personality and great listening skills
Qualifications for customer service sales associate
  • Dependable and flexible to rotate shifts
  • 6 months business to consumer tele-sales or retail sales experience
  • Prior experience or interest in the automotive industry
  • Have a growth mindset and utilize feedback given to grow and improve
  • A healthy compensation planthat rewards your hard work with $11-13/hour with adjustment for experience/education, night/weekend shifts and more
  • A dynamic, energizing environment where you're consistently challenged and never bored

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