Creative Services Manager Job Description

Creative Services Manager Job Description

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Creative services manager provides extensive cost estimates including design, production, copy, photography, illustration, printing, and bindery to determine project budget feasibility. Contributes to the development of marketing and design assignments and other related communication assets and collaterals for print and digital media.

Creative Services Manager Duties & Responsibilities

To write an effective creative services manager job description, begin by listing detailed duties, responsibilities and expectations. We have included creative services manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Creative Services projects – Manage graphic, sign, packaging, and various other creative projects, ensuring projects are clearly communicated to design team and delivered on time and within budget
Catalogs – Manage consumer catalog design and print production, partnering with the D2C team to obtain product information and product samples
Photography – When required, support photo team in photo shoot planning and track progress of photo assets for use in various projects
Provide general support and share information for DC Collectibles product lines by interfacing with cross-functional teams – Design, Procurement, Sales, Marketing, Finance & Supply Chain, and act as DC Collectibles liaison with internal Warner groups
Develop a disciplined approach to working with agencies, art directors, and design teams to achieve creative integrity and timelines at scale
Directly interfacing with stakeholders, collecting requirements, developing solutions, and working through possible roadblocks that may include budget, schedules, resources and missing information
Setting up, testing, and deploying cross-channel marketing campaigns using a specialized web-based application
Managing marketing calendars, trafficking assets and the complete internal-client approval process
Interacting with internal clients on a daily basis and answering questions regarding production status or application related inquiries
Helping to build and improve cross-channel marketing strategies

Creative Services Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Creative Services Manager

List any licenses or certifications required by the position: PMP, PMI, CAPM, CSM

Education for Creative Services Manager

Typically a job would require a certain level of education.

Employers hiring for the creative services manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Marketing, Communications, Education, Design, Graphic Design, Advertising, Business, Sociology, Management, Project Management

Skills for Creative Services Manager

Desired skills for creative services manager include:

HTML
CSS
JavaScript
Photography
Responsive design
Usability testing
Web design process and best practices
Wire framing
Word
Design

Desired experience for creative services manager includes:

Travel required, both international and domestic
You're a self-motivated, cross functional manager who thrives in an environment that relies on your own self-discipline and ability to meet simultaneous daily and long-term deadlines
You've had extensive experience managing a team and are an effective manager
Must be capable and conversant in all aspects of a digital workflow and effective at building strong relationships with partners within that workflow
Maintaining positive relationships within team, and across broader team including agency partner, internal resources, and freelancers
Accountability for resolving issues, proposing solutions and escalating to the appropriate person to the point of resolution

Creative Services Manager Examples

1

Creative Services Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of creative services manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for creative services manager
  • Ability to lead ideation, provide art and creative design direction execute graphic design
  • Work closely and cross functionally with merchandising, design and pr to organize and execute all pre and post-production processes for global campaign photo shoots
  • Creative Services digital projects – Manage digital creative projects, ensuring projects are clearly communicated to design team and delivered on time and within budget
  • Leverage a network of global agencies to supplement internal design resources and scale business needs
  • Continually evolve the team's vision and strategy as we grow our overall design capacity
  • Some travel may be required to attend press checks, product photo shoots, sales meetings, trade shows, and other corporate events as necessary
  • Lead a team responsible for the end to end creation, production, and fulfillment process of product related content creative
  • Partner closely with Originals Marketing, Product Innovation, UX, and other cross-functional groups to create strong, cohesive working relationships
  • Continually evolve the team's vision and strategy as we both learn from and grow our original content
  • Champion evolving technologies and determine how to incorporate them into the operational and creative workflows
Qualifications for creative services manager
  • A minimum of 10 years’ experience in direct development of creative works in a creative or advertising agency or in house creative development for an industry-leading video game, entertainment, consumer products, or the online services company
  • Excellent oral and written communications skills in English plus either Chinese or Korean
  • Able to work well under tight deadlines in a fast-paced, team environment and able to handle multiple tasks at once from different sources of accountability
  • Degree or Diploma in Human Resource Management or equivalent
  • Minimum of 3-6 years working experience in related job
  • Knowledge of the apparel business
2

Creative Services Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of creative services manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for creative services manager
  • Creative Services graphic projects – Assist with other Creative Services graphic projects when time allows
  • Project management – Fill in for other Creative Services project managers, as needed, which requires a flexible and willing-to-do-whatever attitude
  • Travel – Up to 5% travel may be required for special projects
  • Work with cross-functional services in order to support their teams creatively when required
  • Lead the team responsible for the creation and production of all product content creative assets
  • Develop a disciplined approach to working with agencies, art directors, and producers to achieve creative integrity and quality at scale
  • Understand product analytics and how to apply data to test and optimize creative
  • Develop and manage an overarching communication strategy for multiple communication channels including Intranet, TVs, meeting and events (e.g., Town Halls, leadership meetings, HR and development/education opportunities), philanthropic campaigns, HR programs across all SSG locations
  • Develop and execute strategic internal campaigns that are aligned with brand strategy, business goals and organizational objectives for high visibility projects and initiatives through multichannel campaigns
  • Manage and evolve the SSG Intranet with the goal of connecting SSG associates to news, information and each other across all locations
Qualifications for creative services manager
  • Must possess strong organizational skills, creativity and leadership skills with the ability to communicate marketing objectives to outside vendors and provide strong art direction to those vendors
  • Must have the ability to communicate effectively and tactfully with all levels of personnel, third-party partners and talent
  • Must have strong writing and correspondence skills
  • Must be able to maintain composure under pressure
  • Must be able to dedicate time needed to manage heavy workload including work outside of standard business hours, weekends and overnight travel
  • Must have strong work ethic with positive can-do attitude, not afraid of new challenges, working late, tight timelines or curve balls
3

Creative Services Manager Job Description

Job Description Example
Our growing company is looking to fill the role of creative services manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for creative services manager
  • Developing and execute visually compelling creative design concepts, layouts, templates for marketing and pursuit collaterals (brochures, presentations, infographics, promotional assets, interactive assets)
  • Manage CSG team subscriptions, development costs, photography purchasing and anything related to operating costs as part of financial responsibilities
  • Serve as one of the main point of contacts for DAM management, such as photography rights and confirmation of ownership
  • Review and guide projects at all stages through creative development and execution to ensure project is meeting requirements / scope outlined in creative brief all requested refinements have been integrated
  • Facilitate communication as appropriate to all involved and "manage" the stakeholders
  • Direct and manage the development of the AV creative for a wide variety of titles
  • Collaborate with the several teams including AV Creative Services, Brand, Social, PR, Digital, Production and Servicing to ensure all assets are developed and executed to appropriately meet our strategy and deadlines
  • Provide constructive feedback on any project within the team that may need creative development support
  • Manage projects from beginning of creative to finishing and delivery
Qualifications for creative services manager
  • Intermediate hands-on experience using Acrobat, QuarkXPress, Adobe Photoshop, Illustrator and InDesign
  • Or/entertainment industry experience
  • Outside and within organisation
  • Must be capable and conversant in all aspects of a digital creative and image production workflow
  • Proven ability to build strong cross functional relationships with both technical and creative partners
  • Having great interpersonal skills and being a tenacious leader are a must
4

Creative Services Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of creative services manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for creative services manager
  • Manage the internal Senior Writer / Editor, Graphic Designer, Communications Coordinator and assigned external marketing / graphic design / PR support services
  • Oversee and manage the design of all digital and print marketing materials including ads, direct marketing, e-marketing, website, blog, newsletter, magazine
  • Assist in the training and demonstration of creative work to stakeholders
  • Review work of each direct report to assure best-in-class presentations and alignment to business and customer insights
  • Oversee and manage Creative Services Group (CSG) team budget and operating costs and serve as main point of contact for the Finance team for charge back model and monthly billing
  • Develop, manage and report on CSG metrics and data for in house studio, tier two agencies and overall CSG story through a dashboard report for key stakeholders, clients and internal teams
  • Serve as gatekeeper and coordinate talent management for the studio, working closely with our Head of Studio on resourcing needs and or creative agency sourcing with our Head of Agency Management
  • Review resumes, ensure talent have been vetted and have provided skills assessment for studio
  • Review and serve as first point of entry and contact for any new inquiries to work alongside or within CSG
  • Develop a recruitment strategy of all open positions with Directors
Qualifications for creative services manager
  • Functional proficiency with Adobe InDesign, Photoshop and Illustrator advanced level with Microsoft Office
  • 7+ years of experience in an internal communication capacity
  • Exceptional written communication, interpersonal, presentation and leadership skills required
  • Desire and ability to research and implement new methods of communications, creative and multi-media platforms and deliverables
  • Demonstrated ability to deliver outcome-based programs
  • Proven ability to anticipate and manage change in an ambiguous and complex business environment with multi-level/discipline clients and stakeholders
5

Creative Services Manager Job Description

Job Description Example
Our company is hiring for a creative services manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for creative services manager
  • Reject work requests that are deficient and/or do not contain sufficient information for project schedules and/or budgets to be developed
  • Develop and distribute weekly status reports for all active jobs
  • Expedite rush jobs in such a way that the department workflow process and the orderly flow of projects in process can be maintained
  • Maintain a clear and reasonable vision of next steps and the big picture during project meetings and/or whenever project parameters change
  • Proactively manage details throughout project lifecycle, ensuring that deliverables are executed in a timely manner
  • Customer oriented with a collaborative spirit and a drive to continuously improve
  • Oversee all operational aspects of budget management
  • Execute the marketing plan in line with strategic objectives
  • Implement, manage and ensure the creative services work flow is followed
  • Develop and implement creative services campaigns and ensures adherence to strategic plan
Qualifications for creative services manager
  • Influence and negotiation skills at all levels, with the ability to achieve results through others
  • A portfolio of previous work that demonstrates 360 degree concepting capabilities, copywriting / copyediting skills for both consumer and B2B audiences in a variety of media
  • Experience working with Project Management software to manage the life of a job (open job numbers, input milestones, track approval flow)
  • Experience working in various DAM systems (Lightbox, Media Manager, Digital Fusion)
  • 3-5 years minimum experience in window display production
  • Expert understanding of prop fabrication and materials

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