Core Business Services Job Description

Core Business Services Job Description

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Core business services provides feedback on Business Banking products and services and assist in the development of products to meet the needs of the Business Banking Segment.

Core Business Services Duties & Responsibilities

To write an effective core business services job description, begin by listing detailed duties, responsibilities and expectations. We have included core business services job description templates that you can modify and use.

Sample responsibilities for this position include:

Implement efficient and effective application platforms and processes, and lead innovation within SAP Basis area of expertise
Take responsibility for tracking and financial reporting relating to functions’ cost saves projects, coordinating with the initiative owners in understanding variances to targets and addressing reporting requests from the PMO
Provide regular financial update to the functions and ADM CoS, including a view on opportunities, risks and gaps to targets
Lead the overall development and the implementation for an integrated J&J SAP Platform Strategy
Serve as the subject matter expert for SAP technological areas, prospects, and internal teams
Identify and implement ways to transform J&J SAP platforms to more effective and agile platforms
Support the core ADM functions in establishing the annual cost and workforce budgets and ongoing forecast in partnership with Finance, ensuring the core functions are meeting their annual targets
Establish a framework and process to ensure all costs for the core ADM functions are being recharged appropriate from the respective business units availing the services
Support the ADM CoS by completing top down analysis of functions’ financials provide creative cost saves ideas and story lines to the CoS
Develop TSAM objectives and tracking thereof

Core Business Services Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Core Business Services

List any licenses or certifications required by the position: 9001, ISO, MBTI, SHRM, DBA, SAP, CDCP, CDCDP, TAFE, GCE

Education for Core Business Services

Typically a job would require a certain level of education.

Employers hiring for the core business services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Accounting, Business, Communications, Finance, Marketing, Business/Administration, Computer Science, Journalism, Human Resources Management, English

Skills for Core Business Services

Desired skills for core business services include:

Application
Data and infrastructure architecture disciplines
GIT
HTTP and related protocols
Integrated Development Environment
Maven
Retail banking products
Applications and banking practices
Financial
Products and services utilized

Desired experience for core business services includes:

Ensure the right TSAM Operational and business management KPIs/Metrics are developed , tracked and reported on
Produce and QA Monthly Management reports
Identify opportunities to improve organizational processes and enhance reporting capability and value add
Drive and monitor compliance on mandatory departmental control measures
Collaborate with TS COO team on shared tasks and provide requirements and feedback on central reporting
Improve service by enforcing quality and customer service standards

Core Business Services Examples

1

Core Business Services Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of core business services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for core business services
  • Develop strong partnerships with IT application owners and data management teams, Risk & Controls to align on a roadmap for continual improvement while providing support around in-flight projects
  • Partner with senior management to identify areas of opportunities to provide more effective and efficient service offerings
  • Stay abreast of current and emerging trends, best practices, and technologies
  • Continually seek ways to improve processes and deliverables
  • P&O Business Partner to the VP Core Services and Contributing member of the Core Services leadership team
  • P&O Business Partner to Director, Digital Business and Director, Digital Architecture
  • Actively consult and provide solutions to business leaders on workforce, talent (inclusive of assessment, development and rewards) and organization that impact business performance
  • Drive and embed leadership development and organizational change initiatives
  • Partner on organization change management in partnership with MIS P&O Director
  • Performs detailed territory review for management providing information on assigned client base
Qualifications for core business services
  • A Bachelor's degree with Computer Science or Information Technology discipline is preferred
  • A minimum of 10 years of experience working as the technical lead with large project implementations of business management software or ERP systems with back-end Oracle DB’s and HANA is preferred
  • ITILv3 Foundations Training is a plus as is experience working on global teams
  • Expertise in ECC, Net Weaver, Portal, BW, PI, SCM, LVM, HANA, GTS, CRM, Business Object, and Oracle Administration is required
  • Expertise in SAP systems homogenous or heterogeneous migrations is required
  • Expertise in SAP systems upgrades is required
2

Core Business Services Job Description

Job Description Example
Our company is growing rapidly and is looking for a core business services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for core business services
  • Define, monitor, and report key managements metrics to meet the 2020 commitments
  • Partner with senior leaders in advancing the business analysis and reporting agenda, focused on insights delivery in areas around operational efficiency, cost modeling, capacity planning, quality enhancements
  • Define, design, and drive high priority strategic initiatives with senior level visibility in areas above – ranging from delivering business initiatives to engineering enabling capabilities
  • Develop complex interactive and dynamic dashboards with Tableau to deliver actionable insights
  • Solicit business requirements from the Core Portfolio Office, Product and Technology stakeholders, and management
  • Understand business requirements very clearly, help stakeholders to define requirements, and understand data requirements to support the construction of insightful tools using those requirements
  • Lead all aspects of the dashboard development life cycle, from the initial kickoff through the requirements analysis, design, construction, and implementation
  • Mentor & Coach internal development team members and promote a data driven culture around self-service analytics
  • Conduct dashboard demos to internal and external stakeholders
  • Responsible for maintaining accuracy and consistency across multiple dashboards that rely upon the same data sources
Qualifications for core business services
  • At least 10 years of experience working as SAP Systems Lead/Administrator is preferred with Oracle experience related to ERP DBs
  • Good knowledge of scripting and aptitude for automation is required
  • Technical writing skills to write the proper documentation according to internal regulations (FDA part 11, GxP, …), SOX, SOP, Work Instruction
  • Excellent teamwork, communication/information sharing and influencing skills is a must
  • Ability to communicate effectively and lead a team communicate with all levels of stakeholders and business partners is a must
  • Can work very detailed and can deliver quality results within the agreed timeframe and budget
3

Core Business Services Job Description

Job Description Example
Our innovative and growing company is looking for a core business services. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for core business services
  • Define workgroups to achieve results
  • Prioritize and work with senior executives across GT&O to identify SMES and needed sponsorship for the work group rapidly
  • Act as the escalation point for the analysts in the workgroups
  • Build relationships with key technical and business leaders to successfully complete service ND analysis, in order to deliver “Never Down” or fully resilient Services with agreed SLAs to our customers
  • The candidate must also be able to feedback any requests for requirements needed to make the analysis back to the standards team, the enablement team and the service performance analysis team
  • Leverage deep technical analytical, and honed soft skills to be able to build rapport with key senior technical executives and business leaders
  • Fully understand PSS LCS Core Services Deliverables (Guardian Support, Systems Upgrades, System Health Monitoring (SHM), SureServices Contracts, DeltaV Mobile, Hardware and Parts
  • Map Installed base of PSS Process Systems (DeltaV, Syncade, RAS, ) by country, by version, by accounts
  • Evaluate longevity and obsolesce of PSS software and hardware’s installed base and quantify revenues opportunities (served market)
  • Work with countries PSS LCS Sales leaders to continually evaluate opportunities to expand existing systems ID’s by displacing small competitors’ systems and PLC’s
Qualifications for core business services
  • Ensures that technical solutions provided meet all regulatory requirements (FDA, GxP, …)
  • Ability to identify and implement process and/or application improvements
  • Consistently delivers services which drive customer satisfaction and retention
  • Must have a strong sense of urgency and solid written communications skills
  • Thinks analytically to understand a situation, an issue, or a problemInfo Technology
  • Lead customer-facing workshops to design end-user Service Portals
4

Core Business Services Job Description

Job Description Example
Our company is growing rapidly and is hiring for a core business services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for core business services
  • Owns the LAM PSS Core Services funnel and ensure countries sales teams are entering all opportunities into CRM
  • Work with the local Sales and Service teams to continually feed the funnel, evolve opportunities and to convert qualified opportunities into orders
  • Understands the sales cycles of every deliverable in the PSS Core Service portfolio and work with sales teams to unsure customers timely budget for large OPEX investments
  • Participate in the monthly SYSS KOB3 funnels/POR reviews with LAM countries
  • Act as the main point of contact between PSS Core LCS team in Austin and countries PSS LCS sales leaders and PSS sales teams
  • Act as the LAM SME in PSS Core Services
  • Develop sales tools in local languages to assist the countries PSS LCS sales team in managing the PSS Core Lifecycle Services business
  • Track Performance Metrics (KPI) monthly and report to upper management actuals versus forecast and expected targets
  • Provide support to internal teams on quoting complex service contracts and facilitate/expedite support from PSS Austin (when needed) to deliver quotes in a timely manner
  • Lead preparation of PSS Core Services monthly/quarterly reviews with the PSS Austin Leadership Team
Qualifications for core business services
  • Provide guidance and best practice around user experience and user interface design
  • Create wireframes and mockups based on customer requirements
  • Be the Subject Matter Expert on Service Portal UI Design best practices
  • Identifying areas of UI Design process improvement (efficiency and effectiveness) and recommending solutions that detail pros, cons and risks
  • Strong people development, including coaching and mentoring for technical and design roles
  • Contribute to the continual improvement of Global Delivery and Practice business processes the maturing of the Core Services Practice portfolio, capabilities, expertise, best practices and solutions
5

Core Business Services Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of core business services. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for core business services
  • Collaborate with SYSS Operations Team to ensure high renewal rates of services contracts
  • Must be or become very skillful in using and leveraging SYSS Installed Base Date in SMS
  • 1-3 years of experience in working with agile, lean and iterative development processes
  • 1-3 years of experience in with front-end development, including Bootstrap, HTML, HTML5, CSS, Sass, AngularJS, Prototype JS, JavaScript and W3C Web Development Standards
  • 1-3 years of experience in creating rapid prototype
  • Minimum of 8 years of P&O or related experience
Qualifications for core business services
  • Bachelor degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles
  • 5+ years of experience in UI Design, knowing and understanding marketing trends
  • 3-5 years of experience in usability best practices for web and mobile applications
  • 3-5 years of experience understanding of the end-to-end design process with a broad spectrum of hands-on skills including stakeholder interviews, storyboarding, prototyping, and usability testing
  • 1-3 years of experience in mobile and web application design experience across various platforms (iOS, Android, Windows) including an understanding of responsive web design
  • 1-3 years of experience in designing applications from sketches to wire-frames to high-fidelity mockups

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