Communication Technician Job Description
Communication technician
provides communications and IT systems support, as well as systems installation, maintenance and monitoring of hardware, peripherals and networking equipment.
Communication Technician Duties & Responsibilities
To write an effective communication technician job description, begin by listing detailed duties, responsibilities and expectations. We have included communication technician job description templates that you can modify and use.
Sample responsibilities for this position include:
Perform routine support of the unified communications/multimedia systems traditional PBX phone system technical issues involving Moves, Adds, Changes (MAC) password resets, voice-mail maintenance, UPS testing, Circuit coordination with the local LEC and routine phone system upgrades and repairs
Responsible for the installation, monitoring, testing, maintenance, repair and removal of telecommunications and associated electronic equipment, including CPE and wiring per specifications and operational procedures, both in technical facilities on customer property
Assembles, installs, and/or tests transmission equipment channel banks, channel service units (CSU), digital service units (DSU), modems, routers
Performs applicable CT 2 duties, multi-product installations
Performs technical duties
Maintain central office and remotes
Analyze and repair digital equipment using technical meters such as transmission test sets, volt/ohm meters, oscilloscope, TDR OTDR (optical meters), BER test equipment, laptop computers, frequency meters, error rates, and synchronization meters
Works with field sales, sales engineers and customers on solution design and implementation, scopes of work and provides labor concurrence on installs
On site for installs, upgrades and outages/repairs for key customers
Supports the development of training paths for products such as Nortel, Cisco and Avaya
Communication Technician Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Communication Technician
List any licenses or certifications required by the position: CPR, MCSE, CCNA, CAD, VCIN
Education for Communication Technician
Typically a job would require a certain level of education.
Employers hiring for the communication technician job most commonly would prefer for their future employee to have a relevant degree such as Associate and High School Degree in Education, Electronics, Technical, Computers, Technology, Management, Military, Department of Education, Graduate Education, History
Skills for Communication Technician
Desired skills for communication technician include:
Monitoring platforms
Solar installation
Solar installation and solar communications issues
Applicable FCC
Electronic/electrical equipment as they relate to measurement and communication facilities
NEC requirements and procedures
Specialized telecommunications equipment
Systems and processes department policies and procedures
Oracle/EAM
PC hardware
Desired experience for communication technician includes:
Associates Degree and/or 5-15 years of related work experience (typically requires a bachelors degree and two to four years of experience)
Post High School vocational/technical training in communication electronics
Must be a journeyman wireman
Must be a self-motivated person and willing to work on his or her own
Order to provide services to the customer
Reviews all requested services with the customer in order to ensure
Communication Technician Examples
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Communication Technician Job Description
Job Description Example
Our innovative and growing company is looking for a communication technician. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for communication technician
- Conducts, audits and documents voice/data infrastructure at customer sites
- Makes technical design recommendations to customers, answers technical questions
- Conducts solution tests in controlled lab environment
- Ensures maintenance routines are adhered to and documented
- Tests and repairs all systems and services using the proper test equipment
- Provides turn up and testing of voice, advanced data, and network services
- Maintains a high level of knowledge of all types of systems offered
- Monitors competitive activities and/or identifies new sales opportunities within the assigned area and relays critical information to the sales team
- Participate in the “You Can” business referral program
- Provide O&M support for SATCOM subsystems, and base-band equipment
Qualifications for communication technician
- Technical school degree or diploma is must
- 2+ year minimum hands-on experience as a technician
- Must have a thorough knowledge of the SCADA systems
- Demonstrated ability to read understand schematics and diagrams
- Active DOD SECRET clearance and ability to hold the same
- A minimum of eight (8) years full-time hands-on technical experience within the last fifteen (15) years in the operation, maintenance, installation, testing, and/or repair of of each of the systems specified below used on US Navy surface ships
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Communication Technician Job Description
Job Description Example
Our growing company is hiring for a communication technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for communication technician
- Perform all Preventive Maintenance Inspections (PMIs) in accordance with all applicable Technical Orders and Commercial Manuals
- Provide high frequency (HF), very high frequency (VHF), ultra-high frequency (UHF), and land mobile radio (LMR) equipment O&M support for all assigned ground radio communications equipment
- Manage all radio frequency (RF) devices
- Maintain current list of all authorized frequencies for each site and their associated Radio Frequency Authorization (RFA)
- Operate and maintain all transmitters within authorized parameters
- Maintain a master listing of all authorized frequencies at operating locations
- Operate and maintain Security System, access control, Closed-Circuit Television (CCTV) for secure areas and communications links of the Intrusion Detection System (IDS)
- Performs frequency and modulation tests on microwave and radio equipment
- Pre-wires single dwelling units and multiple dwelling units (MDUs) in order to provide 'ready hook-up' capabilities at the time of occupancy
- Completes all work in accordance with established safety procedures
Qualifications for communication technician
- SHF systems (WSC-6, WSC-8, CBSP)
- EHF systems (USC-38, NMT)
- SRQ-4Radio Terminal Set
- First Aid/CPR certification from a nationally recognized institution (e.g., Red Cross)
- AN/URT-23 (all variants)
- R-2368 HF Receivers
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Communication Technician Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of communication technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for communication technician
- Become the leading authority on Hazard communication in the organization, for suppliers, internally, and customers
- Actively support the organization by leading the creation, updating, and publication of accurate and compliant hazard communications documentation
- Participate in developing improvements to the different departments by helping to revise and implement systems that will improve efficiency and effectiveness of the organization while reducing risks to the organization
- Create and improve hazard communication training materials
- Conduct hazard communication training to individuals and groups
- Aid in the development of the organization through hands on auditing, coaching and teaching
- Assist in the transition of ISO 9001, TS 16949, and ISO 14001 to 2015 revised standards over the next three years
- Perform installation and adjustments of communication or navigation aid systems
- Inspect wireless radio/satellite communications activities, troubleshoot issues, and determine equipment operational status
- Consult layout drawings to ensure equipment is properly positioned
Qualifications for communication technician
- HFRG
- SRA-49
- Ancillary equipment
- Experience should include the installation and/or maintenance of telecommunications systems, including wireless data systems, LAN cabling systems, phone systems, CCTV, satellite, electronic flow measurement equipment, programmable logic controllers and SCADA systems
- Proficient to Excellent computer skills
- Candidate should be able to utilize test equipment and software required to support telecommunications systems in the field
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Communication Technician Job Description
Job Description Example
Our company is hiring for a communication technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for communication technician
- Diagnose, isolate, and correlate system problems, establish priorities, dispatch personnel, and work with peers, associates, clients, and other agencies to meet service levels and insure reliability of the communication network
- Determine network and client impact, and make notifications to relevant parties
- Contact internal and external organizations to prepare planned maintenance programs, schedule outages, inform them of system problems and/or coordinate repair activities
- Expedite or escalate issues as necessary
- Create and maintain logs, reports, trouble tickets, and procedures
- Work from drawings, specifications, manufacturers’ manuals and instructions to construct, test, operate, maintain, and repair telecommunications equipment
- Supervise technicians as required
- Works to build an effective partnership with the customer on a daily basis
- Responsible for radio installation, removal and repairs to ensure full operational capability
- Uses electronic equipment to verify through preventative maintenance procedures that communications equipment is fully operable and mechanically secure
Qualifications for communication technician
- Associate's degree in Electronics Technology or equivalent work experience is required, but a Bachelor’s degree in Computer Science is desired
- Overtime and callout may be required, and is anticipated, occasional travel away from the local area may be required and is anticipated (may include overnight and/or weekend travel)
- Must have proven skill level or the ability to learn to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements
- Active Secret Tier 3
- Repairs, handles sensitive & Controlled Cryptographic Items (CCI) items
- 4 years’ experience in the Electronic Maintenance Field required
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Communication Technician Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of communication technician. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for communication technician
- Participates in training necessary for maintaining communications systems and their components
- Participates in Communications Unit quarterly meetings
- Prepares and maintains accurate records and reports of time and materials expended
- Responsible for updating and maintaining the radio inventory in the database for the designated area assigned
- This individual will work closely with the operations, automation, security, and information technology groups to understand the communication needs of the field assets
- Adhere to all company policies, procedures and established standards
- Supervise all direct report contractor activities to ensure safe work practices and the most efficient use of materials and labor
- Must be able to complete tasks with minimal supervision
- Use of basic knowledge of oil and gas production operations and reservoir management
- Use extensive knowledge of DC current electronics with a basic knowledge of AC current electrical systems
Qualifications for communication technician
- US Army MOS 94E, 94F or other military branch equivalent required
- 1-3 years of inspection experience required
- Must complete the Quality Control Inspector PQS test within 30 days of hire
- Must have knowledge of diagnostic tools and forms used at the unit and DS/GS level
- Must be able to read and understand communications and electronic equipment schematics
- Must have thorough knowledge of military technical publications