Collaboration Engineer Job Description
Collaboration engineer
provides manufacturing quality engineering support for current business to improve quality through improved manufacturing processes and process control.
Collaboration Engineer Duties & Responsibilities
To write an effective collaboration engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included collaboration engineer job description templates that you can modify and use.
Sample responsibilities for this position include:
Service Ownership of new collaboration services
Defining the technical architecture and support the implementation of new collaboration services from technical perspective
Drive enhancement and continuously improve the collaboration services
Assure 24/7 operation and stability of service
Drive Proof of concepts to test new technologies
Support the creation of the workplace roadmap in terms of collaboration
The Support Engineer will contribute to the planning, design, implementation and ongoing support of future video network and service initiatives, providing and leading ongoing service support improvements, and identifying efforts to improve quality and performance the SYF service offerings
Dealing with a range of Microsoft Lync and Unified Communications based projects
Implementation of platform upgrades and feature expansion including capability expansion, as needed
Manage end to end voice quality by working closely with the network team to provide capacity recommendations
Collaboration Engineer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Collaboration Engineer
List any licenses or certifications required by the position: CCNA, CCIE, CCVP, ITIL, SSL, CCNP, MSCA, CCDP, NEBOSH, IOSH
Education for Collaboration Engineer
Typically a job would require a certain level of education.
Employers hiring for the collaboration engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Computer Science, Engineering, Technical, Education, Science, Business, Information Technology, Voice, Information Systems, Military
Skills for Collaboration Engineer
Desired skills for collaboration engineer include:
Engineering discipline
Specific manufacturing process
Maintenance process
Manufacturing processes
SIP
Polycom
VoIP
DNS
H.323
MS Exchange/AD and Outlook
Desired experience for collaboration engineer includes:
Show effectiveness in their work by demonstrating the best codes in less time
Requirements translation from clients
Work in a scrum team, participating in group planning, daily stand-up meetings and end of sprint demonstrations
Work with the Product Manager and User Experience teams
Refine product and feature requirements
Design, plan and development features to strict quality targets
Collaboration Engineer Examples
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Collaboration Engineer Job Description
Job Description Example
Our growing company is looking for a collaboration engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for collaboration engineer
- Ensure the Unified Communications portfolio remains current
- Assist with the design, implementation and delivery of our Business/Disaster Recovery solutions
- Provides backend configuration, maintenance and support for virtual desktops and applications, and messaging service
- Plans detailed requirements for new and changed infrastructure services
- Configures and plans detailed requirements for ongoing Microsoft 365 implementation
- Responsible for operational and engineering support and development lifecycle for Identity management solutions
- Builds and tests pilot versions for new and changed services
- Creates solution documentation
- Provides senior technical troubleshooting incident and problem resolution for Infrastructure Application Services offerings
- Analyzes technical component performance of EIS Infrastructure Application Services offerings
Qualifications for collaboration engineer
- Ability to develop the code in various programming languages of the coding
- Create scalable software that supports the delivery of Unified Communications and collaboration products
- Support our Early Adopter community of Customers
- Produce accurate and comprehensive supporting customer documentation
- Extensive experience in a software R&D Environment with a track record of writing quality software
- Designed and developed cross-platform code
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Collaboration Engineer Job Description
Job Description Example
Our company is searching for experienced candidates for the position of collaboration engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for collaboration engineer
- Assists in defining authorization requirements for users, roles, and objects
- Manages confidentiality, availability, and integrity of EIS’ intellectual property by regulating Active Directory access rules, enforcing identity governance, and developing related security policies
- Provides design input for solution planning and manages solutions building
- Configures and plans detailed requirements for end point protection
- Assists in policies and procedures development
- Provide engineering support to the migration of email services from on premises deployments of Microsoft Exchange to Office 365
- Maintenance and administration of all Collaboration infrastructure systems and equipment
- Engineering and execution of production change following corporate change management policies
- Strong ability to work with 1st and 2nd line support teams to transition knowledge and participate in continued development of operational efficiencies
- Design, manage and implement new Collaboration solutions
Qualifications for collaboration engineer
- Bootstrap / Responsive UI
- Visual Studio Online or TFS for source control
- Passion for producing code and solutions with quality
- Must be self-motivated with the ability to accomplish tasks with minimal direction
- Development experience on multiple platforms, Windows and iOS
- Knowledge of video technologies
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Collaboration Engineer Job Description
Job Description Example
Our innovative and growing company is looking for a collaboration engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for collaboration engineer
- Keeping all documentation accurate and up to date
- Periodic review and upgrade system firmware, application software
- Working with vendors and 3rd party partners to enhance existing infrastructure and develop new solutions
- Management and coordination of vendor and 3rd party support and escalations
- Works independently and exercises reasonable judgment with little supervision while providing clear evidence and results of activities and accomplishments
- Design and engineer across multiple platform types
- Work with project managers to incorporate tasks into the project plan and provide inputs on the efforts and dependencies
- Share knowledge and information to the operations team, and provide 3rd level support to extend coverage for critical issues
- Perform and be actively involved in troubleshooting efforts for client and hosted systems
- Participate in project work, documentation, and exploratory tasks
Qualifications for collaboration engineer
- NET Framework (C#, MVC)
- Training colleagues on Telecommunication and Collaboration topics and practices
- Effective collaboration and teaming with multiple internal teams and multiple levels of the organisations (Business Units, Account teams, Regional Management, Capital Leasing, Partners, Channels)
- Minimum seven years experience in the voice communications industry
- Operational experience in integrating to an existing TDM PBX
- Experience and comfort conversing with Telecom Managers customer lines of business on voice solutions
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Collaboration Engineer Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of collaboration engineer. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for collaboration engineer
- Work with Cisco TAC on any issues which require escalation
- Provide L2 and L3 support for Collaboration technologies (Skype for business, Social Networking and AV)
- Assess and research current implementations of the platform and determine the course of action required to enhance the Social Networking, Instance Messaging and AV platforms
- Working with the product team to plan major infrastructure upgrades, to troubleshoot issues and to tune the environment for optimal performance and uptime
- Working with the operations team on major infrastructure upgrades, understand to troubleshoot issues and to tune the environment for optimal performance and uptime
- Engineering and development initiatives, defining product strategy, technical roadmaps, and day-to-day work with a geographically dispersed team
- Execute time-bound tasks and contribute to continuous improvement on video collaboration projects
- Provide technical input to create, maintain, and implement collaboration engineering standards while measuredly improving them continuously
- Work on Logged Incidents, Provide Root Cause Fixes and contribute to Problem Management for video conferencing/AV field incident tickets
- Architect, develop enhancements, design, and perform system and sustained
Qualifications for collaboration engineer
- Minimum 5 years of experience in the area of digital workplace, collaboration or related end user facing services
- Experience focusing on large or complex enterprise class Collaboration infrastructures
- Mastering of Microsoft Windows server and client operating systems
- Proven understanding of Microsoft Collaboration Technologies with emphasis on Office 365
- Ideally Microsoft Certified for Office 365 (MCSA)
- In depth knowledge and hands-on experience on Windows Servers and Active Directory
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Collaboration Engineer Job Description
Job Description Example
Our innovative and growing company is hiring for a collaboration engineer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for collaboration engineer
- Collaboration services online to include emerging technologies and trends in online web collaboration
- Act as an expert liaison with other components of to provide information sharing training pertaining to the needs of the diverse set of computer users supported
- Educate, train, and collaborate customers on collaboration platforms
- Innovation education is key
- Support for daily interaction with vendors in regards to invoicing issues, dispute resolution, recommendations
- Obtain and retain manufacturer certifications based on customer and personal objectives
- Execute on the following for the customer based on the specialty
- Design, deploy, manage and support various SharePoint environments in development, stage, production, making sound recommendations on how to grow our infrastructure
- Maintain key performance metrics for all SharePoint sites and regularly report them to management
- Maintain and monitor various SharePoint environments.to ensure availability
Qualifications for collaboration engineer
- Experience in file collaboration tools or Enterprise Document Management systems
- Experience in managing day to day IT operations working towards SLA delivery
- Experience in Service Management and ITIL
- Passion to create a desirable workplace for employees
- Understanding of security concepts and technologies a plus
- Automated provisioning, configuration of many nodes with code deployment and configuration management tools (Chef, Puppet, SaltStack...)