Butler Job Description
Butler
provides nursing and first aid services to employees and people who are ill or injured on our clients’ premises in accordance with Concentra policies, practices, procedures, and applicable regulations to achieve occupational health and safety services objectives.
Butler Duties & Responsibilities
To write an effective butler job description, begin by listing detailed duties, responsibilities and expectations. We have included butler job description templates that you can modify and use.
Sample responsibilities for this position include:
Responsible for Food and Beverage Services in the Chairman’s Suites and Club including picking-up, delivering and serving food and beverage orders
Optimizing dining services efforts related to recycling, energy efficiency, waste reduction in the food environment, local food purchasing, and ways to integrate research on new methods
Rooms-The IT Butler provides 24/7 guest services and support for all IT related issues to our in house guests
Facilitate all guest requests
Ensures that assigned areas are clean, well stocked (to pre-established pars) and ready for business
Attend to service in the Chairman’s Suites and Club
Record all pertinent date into guest profile as needed
Assists Manor Club guests with Concierge related information, transportation arrangement
Picks-up trays and clean tables as needed to ensure a clean dining area
Provide proper training for employees
Butler Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Butler
List any licenses or certifications required by the position: CPR, TAM, TIPS, RAMP, UPMC, DOT, BLS, ASE, CEU, UNMATCHED
Education for Butler
Typically a job would require a certain level of education.
Employers hiring for the butler job most commonly would prefer for their future employee to have a relevant degree such as University and Collage Degree in Hospitality, Business/Administration, Education, Hotel and Restaurant Management, Nursing, Business, Healthcare, Associates, Culinary Arts, Management
Skills for Butler
Desired skills for butler include:
Cash
Facility and safety control policies and practices
Inventory management and merchandising practices
Procedures
Hiring
Interviewing
Recruiting
Policies
Regulatory guidelines
Services
Desired experience for butler includes:
Basic understanding of service/hospitality skills
Must be able to frequently move freely about the office, maintain manual dexterity to access computer via computer keyboard and operate office equipment, such as telephones, copiers, fax machine
Must be able to lift a minimum of 20 pounds, able to push and/or pull 200 pounds unassisted
Must be able to qualify for and obtain a Pennsylvania Gaming Control Board License
Be able speak and understand Mandarin dialect Chinese is highly desirable
Previous experience as a Butler for a minimum of one - two years is an asset
Butler Examples
1
Butler Job Description
Job Description Example
Our company is growing rapidly and is looking for a butler. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for butler
- Deliver luggage within residences per resident preferences upon arrival and retrieve luggage upon their departure
- Maintain a relationship with guests in order to obtain information regarding departure time and transfers collect guests’ stay feedback in order to be used for service improvement areas
- Assist the Human Resources function in the recruitment, on boarding and support the training of the team members in best practice in service methods and hygiene standards conduct colleagues performance review
- Responsible for the development of strategies to grow our business in the Retail Channels, QSR, Full Service, Coffee, and Convenience
- Ensure locations are adhering to Pricing Strategies, Plan-o-grams, Brand Standards
- Cultivate positive working relationships with clients of all levels
- Conduct secret shopper audits on all units and report results to marketing manager
- Responsible for measuring the results of the marketing initiatives and gaining customer feedback
- Accountable for achieving financial results through team efforts
- Implementation and execution of corporate driven programs and on- campus promotions as delegated by the marketing manager
Qualifications for butler
- Fluently in English and any other language is an asset - Proficiency in Microsoft Office software, Work, Excel and Power Point, as well, good knowledge of Opera
- Previous experience as a Supervisor for a minimum of three years is an asset
- Fluently in English and any other language is an asset
- Minimum of one (1) year high volume experience as a runner for butler’s area preferred
- Extensive knowledge of Sydney and surrounds (including restaurant, bars etc)
- Availability to work on holidays and weekends
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Butler Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of butler. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for butler
- Perform duties related to balancing individual cash and end of day proof
- Coach managers, supervisors and hourly employees on Customer Service
- Expand Merchandising opportunities in Retail Channels
- Leverage brands and vendors for marketing opportunities
- Work with managers across campus to ensure their needs are being met
- Work with Marketing Manager to raise meal plan holder retention and lower attrition
- To oversee all Butlers and the day-to-day operation of the department
- To schedule routine inspections of all butler areas including occupied and non-occupied rooms
- Utilizes problem solving skills, familiarity with the whole property’s food & beverage facilities knowledge of the local surrounding area in order to accommodate all possible guest requests with a positive attitude
- Give a warm welcome to guests on arrival to Jumeirah Zabeel Saray residences, register them issuing room keys in the appropriate welcome booklet
Qualifications for butler
- Weekly access to the internet to enter hours worked for payroll
- Ability to conduct physical work, frequently lift 15lbs and occasionally up to 50lbs
- The Spa Butler is responsible for providing a five star luxury service to members, hotel guests and visitors
- As a key member of the spa team the Spa Butler will be required to assist in the smooth-flow of Spa clients throughout the day including escorting the guests around the spa, advising and up selling retail items at the point of departure
- The spa butler will ensure the guests are comfortable at all times offering refreshments and any assistance required
- Responsibilities include keeping the spa kept neat, tidy and clean, including the changing rooms, toilets, showers, pool area and relaxation areas
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Butler Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of butler. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for butler
- Provide a professional, advisory and executive support service to the Director of Butler Services and Butler Services Managers, to assist in meeting the strategic goals of the rooms department
- Conduct duties in a courteous, safe and efficient manner, in accordance with St Regis Saadiyat Island Resort Abu Dhabi policies and procedures, ensuring that the highest level of service and communication is maintained
- Establishing the most efficient procedures of bringing luggage to guest’s room and providing storage of golf bags as needed, removing luggage from room when guests are departing
- Maintaining knowledge of reservation procedures for accommodation and assisting with booking walk in reservations as needed
- Serving Carriage House guests and being available to arrange any other hotel services for them
- Maintains a full and comprehensive knowledge of the products and services available
- Any other duties as per changes in operation procedures or as assigned by superior
- Supervise closely and monitors the cashiering function of the outlet to ensure compliance with company Cashiering Procedures
- Monitor customer satisfaction and respond to customer feedback and complaints ensuring company procedures for CSI and Compliant Handling are followed
- Ensures that the residences are manned, operationally prepared and stocked at all times
Qualifications for butler
- Review manufacturing order for task specifics and requirements
- Put materials on the machine to be pressed
- Remove excess materials from pressed product
- Visually inspect products for defects or imperfections
- Place products on line to be assembled
- Work in a team environment to assemble product components
4
Butler Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of butler. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for butler
- Coordinates housekeeping services by notifying the Housekeeping and Concierge of appropriate times to provide clearing, turn down services Coordinates special requests made by the guests with the Butler Manager on behalf of the Casino Host or other management
- Greets all Membership Lounge guests explaining all services provided by the Membership Lounge
- Performs other duties as assigned by Lobby Butler Supervisor and Director of Guest Services
- To use discretion and tact when dealing with the guest enquiries, problems and complaints in an efficient and professional manner without detriment to the hotel and/ or its reputation
- Escort the guest directly to the residences after proceeding with the check-in
- Provides necessary information relating to In-house/Arrival Guests regarding VIP Amenities, Kids’ Amenities, International Newspaper requests, etc
- Continually checks all public areas
- Refreshes the residences & assisting with turndowns
- Ensures that all residences are maintained & serviced as required
- Co-ordinates Laundry & Pressing - Collection & Delivery by liaising with HSK
Qualifications for butler
- Secondary or Bachelors degree from an accredited college or university with major course work in hotel business, public or personnel administration, psychology or any other related field
- Paint and package finished product
- Ensure required productivity rates are achieved
- Ability to work with fiberglass
- Ability to accurately read a tape measure and determine precise measurements
- Must be available for OT as needed
5
Butler Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of butler. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for butler
- Refreshes the occupied guest residences when aware that the in-house guest has left his room
- Provides a full shoeshine service as and when requested
- Unpacks/ Packs Guest Luggage as requested
- Delivers & places the Evening Amenities, Gifts according to the set standard
- Delivers Newspapers & Magazines to all rooms/suites
- Stocks up the mini-bars and other Food & Beverage related items
- Carry out cashiering duties like foreign currency exchange, paid-outs
- Keeps abreast of Customer Survey Results, mystery shops and reacts pro-actively in making continuous improvements for guest service and other inter-related departments
- Handles security and privacy issues for dignitaries and famous guests
- Exhibits a professional demeanor through appearance and by maintaining a positive, professional attitude toward all employees, managers and guests
Qualifications for butler
- At least 4 years of experience in a major resort or luxury property with proven skills to carry out these functions as a Butler, Personal Valet, Captain or Food Server
- Anticipates the guests needs and acts accordingly
- Oversees the service of in room food and beverage and it’s speedy clearance
- Master's degree in human service area (e.g., rehabilitation counseling, counseling, social work, psychology, sociology, special education, communication disorders, rehabilitation teaching)
- Demonstrated experience in Basic understanding of food and beverage service skills
- Lift or carry a service tray of up to 25 pounds unassisted, in the performance of specific tasks, as assigned