Bank Teller Job Description

Bank Teller Job Description

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Bank teller provides advice and counsel to Tangerine Bank, Digital & Online Banking with respect to regulatory compliance, products, programs, policies and procedures, for the range of products offered by the respective areas.

Bank Teller Duties & Responsibilities

To write an effective bank teller job description, begin by listing detailed duties, responsibilities and expectations. We have included bank teller job description templates that you can modify and use.

Sample responsibilities for this position include:

Maintains current knowledge of bank products, policies, procedures and regulatory requirements
Promotes business by recognizing and acting on opportunity to cross-sell bank products
Assist clients in achieving their financial goals by actively referring Islanders bank products/services, and by referring clients to other specialists at Islanders Bank
Accurately and efficiently process transactions in accordance with Bank policies and procedures
Participate in ensuring an audit inspections rating of Satisfactory with limited major and repeat findings
Contribute to a positive team experience
Receives checks and cash for deposit
Cashes checks and processes withdrawals
Accepts loan, bill and tax payments
Processes credit card cash advances

Bank Teller Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Bank Teller

List any licenses or certifications required by the position: IRA

Education for Bank Teller

Typically a job would require a certain level of education.

Employers hiring for the bank teller job most commonly would prefer for their future employee to have a relevant degree such as High School and University Degree in General Education, Education, Math, Communication, Business/Administration, Military, Finance, Accounting, English, Associates

Skills for Bank Teller

Desired skills for bank teller include:

Consumer and small business products and services
Available products and services
Email functions and Microsoft Office
Bank operational policies
Related state and federal banking compliance regulations
Bank products and services
Bank products
Policies
Procedures and regulatory requirements
Accounting and financial principles

Desired experience for bank teller includes:

Follows established policy on verifying customer identity, signature, negotiability of instruments, and availability of funds
Maintains cash drawer within established limits
Balances cash drawer daily or as required by policy
Promotes business by developing and maintaining good customer relations through courteous and professional service
Performs routine branch and customer service duties, varying by location
Other functions and responsibilities may be added at the company's discretion

Bank Teller Examples

1

Bank Teller Job Description

Job Description Example
Our growing company is looking to fill the role of bank teller. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for bank teller
  • Identifies cross-sell opportunities and makes referrals to platform staff
  • Maintains compliance with Bank's established dress code
  • Assists in community events
  • Other operational duties assigned as needed
  • Receives commercial and individual checking and savings deposits
  • Places stop payments and holds
  • Manage {International_Country_Name} country and bank exposure
  • Assists consumer and business customers in their selection of various accounts, products and financial services available from the Bank
  • Interviews customers to obtain information
  • Issue checks
Qualifications for bank teller
  • Money orders
  • Cash checks
  • Symitar experience is a PLUS
  • Minimum of 1 year of Teller or related cash handling experience
  • Must be flexible and adaptable to meet scheduling requirements
  • Must have ability to identify and recognize opportunities to enhance the customer experience
2

Bank Teller Job Description

Job Description Example
Our growing company is looking to fill the role of bank teller. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for bank teller
  • Exhibits and brings a positive attitude to work daily
  • Greets members in person and also by telephone
  • Balances cash drawer and prepares the Teller Daily Report
  • Prepares currency transaction reports
  • Scans checks received for deposit
  • Files documents related to teller activities
  • Provides account services to customers by receiving deposits and loan payments
  • Cashing checks
  • Issuing savings withdrawals
  • Recording night and mail deposits
Qualifications for bank teller
  • Previous customer service or banking experience required
  • Ability to cross-sell credit union products and services
  • Knowledge of Symitar preferred (or other retail banking systems)
  • Minimum three months job-related experience, including cashiering or bookkeeping, client service and sales required
  • IRA experience preferred
  • Answering questions in person or on telephone
3

Bank Teller Job Description

Job Description Example
Our company is searching for experienced candidates for the position of bank teller. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for bank teller
  • Ethically represent Capital Bank in all interactions
  • Balances all transactions daily, including cash and checks
  • Coordinate with other members on the team
  • Work with cashier checks, money orders, and other requests
  • Escalate issues to line manager when applicable
  • May assist other tellers in balancing daily transactions
  • Assist with Dual control, ATM balancing, vault balancing, and night drop
  • Serve customers at a teller station and processes a variety of transactions, using his/her own judgment within narrow limits regarding the validity of transactions presented
  • Assist with frontline tasks- including but not limited to setting up e-banking, e-statement, debit cards, money orders, official checks, savings bonds, COD's, accepting loan payments, cash advances, wire transfers, check orders, gift cards and vault duties
  • Assist members and potential members with financial needs and transactions
Qualifications for bank teller
  • Bank Teller experience is a plus
  • Experience opening new accounts in a bank environment
  • Must possess positive and detail oriented customer service and sales skills
  • Strong computer skills, specifically in Microsoft Windows environment
  • Must possess positive and professional customer service and sales skills
  • 1+ year experience in banking operations, branch banking or customer service
4

Bank Teller Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of bank teller. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for bank teller
  • Present a friendly and personable attitude that communicates a friendly and professional atmostphere
  • Extensive organization to facilitate many job duties with tight deadlines
  • Communicate effectively with customers, managers, and co-workers through a variety of channels including email, phone, traditional mail, and through the use of various office machines
  • Proper Filing techniques
  • Receiving and processing deposits,checks,payments and other transactions issue money orders,and cashier's check
  • Providing friendly and timely customer service
  • Cash handling with efficiency and accuracy in large sums
  • Maintains balanced cash drawer and reports any differences to supervisor
  • Applies knowledge of Credit union's products and services to efficiently process member information and respond to inquiries and complaints in a professional and diplomatic manner
  • Understands and follows procedures in case of emergencies
Qualifications for bank teller
  • Must have knowledge of general office procedures and equipment
  • Ability to provide superior customer service support
  • Banking/Financial Services industry experience highly preferred
  • Must be able to work Saturdays from 9-1 (Hours/Days vary during the week)
  • Teller experience
  • 6 months - 1 year of teller experience
5

Bank Teller Job Description

Job Description Example
Our growing company is looking for a bank teller. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for bank teller
  • Maintains, updates and organizes files regarding member records
  • Enthusiastically support Company's focus on member sales and service
  • Prepare the weekly work schedule, conduct performance evaluations, interview new tellers, train, serve as the vault teller, and prepare reports
  • Responsible for the efficient operation of the department by performing duties which may include scheduling, training, reporting, compliance, security and member service
  • Provide direction to tellers through assignment of work and by providing technical guidance
  • Perform teller duties and member service tasks to include account inquiries, deposits, withdrawals, change orders and sorting coin, cashier's checks, cash advancements, loan payments, ordering checks, night depository processing, scanning checks, ATM processes, stop payments, check orders, file maintenance and account research
  • Responsible for branch cash levels to include ordering cash, following cash levels assigned, verifying cash received, filling teller cash orders, maintaining full vault security and balancing vault cash nightly
  • Effectively inform members of the benefits and features of deposit products and services to include checking and savings accounts, CD's, retirement accounts, credit cards, debit cards, safe deposit boxes, direct deposit and online banking
  • Completes special requests by closing accounts
  • Greet Public
Qualifications for bank teller
  • Should be versatile and possess excellent communication skills to interact with employees and customers
  • Personable character
  • 6 months of Retail or Financial sales experience OR 2+ years of US Military service OR 1 year of colleg
  • Recent teller experience
  • Flexible work schedule throughout the day
  • Occasional day travel may be required for training/meeting purposes

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