Application Operations Engineer Job Description

Application Operations Engineer Job Description

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Application operations engineer provides financial and operational analysis for Operations’ Shared Services to ensure that financial and operational targets are attained.

Application Operations Engineer Duties & Responsibilities

To write an effective application operations engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included application operations engineer job description templates that you can modify and use.

Sample responsibilities for this position include:

Install, configure and support applications in our 24/7 production environment
Manage availability, latency, scalability and efficiency of these applications
Define and implement capacity planning solutions
Automate everything under the sun
Documentation of application layout, configuration, troubleshooting tips and more
Work with software engineers to ensure applications are being designed to meet operational needs
Do all of the above with utmost efficiency and dedication so when on-call you don't get called
Serve as the Application Lead for the critical applications within Campus Services and provide day to day support for vendor products or in house developed applications
Monitor, troubleshoot and resolve production issues or requests, provide 24/7 support to ensure that customer service levels are met
Implement resolutions to recurring issues after root cause is identified

Application Operations Engineer Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Application Operations Engineer

List any licenses or certifications required by the position: ITIL, PMP, SSL, SAP, LDAP, EMC, DB, PMI, 9000, CCURE

Education for Application Operations Engineer

Typically a job would require a certain level of education.

Employers hiring for the application operations engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Engineering, Technology, Information Systems, Technical, Information Technology, Science, Math, Information Management, Finance

Skills for Application Operations Engineer

Desired skills for application operations engineer include:

Fault detection and resolution processes
Actimize solutions is a bonus
Technology and operational best practices to drive the design
Scalable & reliable customer experiences
Development and implementation of operational standards and capabilities for connected services that enable highly available
Financial systems
Troubleshooting issues with AWS services
Financial cycles and processes
Connected services
Operations engineering

Desired experience for application operations engineer includes:

Experience with NoSQL solutions (Couchbase or Cassandra a plus)
Background in information systems, computer science or engineering is preferred
5 years of relevant experience managing applications and systems
Experience delivering always-on customer focused applications
Working knowledge of operating systems (mainframe, distributed
Competency in Object oriented Design and Analysis

Application Operations Engineer Examples

1

Application Operations Engineer Job Description

Job Description Example
Our company is growing rapidly and is hiring for an application operations engineer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for application operations engineer
  • Manage/Resolve Incident and Problem tickets assigned to your team and work towards a reduction in incidents through build process enhancements, coding best practices
  • Acting as a primary executor in responding to customer and user-reported application issues and incidents
  • Build software tools to assist with or replace automation
  • System administration exposure
  • Learn innovation methods like Design 4 Delight and Lean Start-In
  • You will experience a one week #JumpIntuit on-boarding experience and participate in a year-long college grad program
  • Assist with software build and Quality Assurance testing
  • Resolves issues escalated from users of Dynamics AX, ConnectShip, SSRS
  • Diagnose and resolve technical problems at the individual and system levels
  • Drive root cause analysis for critical incidents
Qualifications for application operations engineer
  • You live to experiment, test, fail fast, and learn as you go, after all we are working in a very large, global, complex environment
  • Keeping large, enterprise applications running as a well oiled machine
  • Identifying & improving key areas of an application / environment to ensure peak performance, uptime and security
  • Taking your turn on the regular oncall schedule, we are all in this together
  • Scripting and automation experience in Puppet and/or Chef (Ruby )
  • Experience with implementation and design of automation and automation frameworks which leverages tools such as Puppet, Chef, Python, Jenkins
2

Application Operations Engineer Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of application operations engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for application operations engineer
  • Utilizes their deep knowledge of DevOps, connected services, and information technology plus their knowledge of industry best practices to innovate and influence operational approaches and solutions
  • Analyze, identify, document, and deploy application monitoring requirements
  • Application analysis, planning, and deployment
  • Understand business requirements and recommend appropriate technical solutions
  • Evaluate applications and application functions to determine if they fulfill operation requirements
  • Analyze existing and new applications to identify opportunities to improve performance, reliability, and availability
  • Apply knowledge and experience to improve application support processes
  • Must be available to work extended hours as necessary
  • Works on undocumented incidents
  • Develops tools/processes to speed up incident resolution
Qualifications for application operations engineer
  • Demonstrated experience developing and maintaining Applications
  • Experience with System Administration, Network Engineering & design, wireless technologies required
  • Solid understanding and working experience with Java, C#, C, C++ or any other relevant programming language is preferred
  • Experience managing application servers (nginx, apache, Postgres, Redis, RabbitMQ)
  • Prior experience with multiple scripting technologies (VBScript, PowerShell, python, shell)
  • In order to be considered for this role, you must submit your application through COS (internal candidates) or www.gecareers.com (external candidates)
3

Application Operations Engineer Job Description

Job Description Example
Our innovative and growing company is hiring for an application operations engineer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for application operations engineer
  • Performs complex changes
  • Maintain global view and an active participating role in all portfolio and operation activities
  • Active participation in portfolio delivery model including all changes and releases
  • Document, develop, and transition critical validation paths for operational support
  • Develop knowledge of portfolios and transfer to operations
  • Provide view of all operational aspects of the applications within the global portfolios, , monitoring dashboards, report generation, and
  • Guardians of all global applications on going availability, stability, growth, and enhancements)
  • On-call coverage/Rotation
  • The successful candidate will work closely with IT peers and Operations professionals to define behavior, services, and interfaces for the tools under development
  • Lead Infrastructure and Capacity planning for Oracle systems
Qualifications for application operations engineer
  • Experience supporting a large scale web application environment
  • Previous support work with transactional environments
  • Ability to program in at least two common scripting language such as Ruby or Python
  • Willing to work in a 24x7 rotational support environment
  • Positive communication skills and ability to provide professional and constructive feedback to others
  • Solid understanding of Computer Science and web protocols
4

Application Operations Engineer Job Description

Job Description Example
Our company is looking to fill the role of application operations engineer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for application operations engineer
  • Leader of related contingent workers’ access and work prioritization
  • Support a team in the design, development, tuning, testing, and commissioning of specialized protection hardware for power systems equipment
  • Execute Oracle operations (access management, concurrent processing, sanity checks, regression testing )
  • Works on significant assignments that are broad in scope and complexity, may cross several functional and organizational boundaries, and cover a wide range of operational & functional issues
  • Exercises independent judgment in the selection of methods and techniques used to deliver DevOps solutions
  • Suggestions for process improvements and enhance operational efficiencies by automation
  • Provides subject matter expertise and technical direction to the rest of the Ops team members
  • Assists in defining DevOps guidelines and standards
  • Implement plans for application disaster recovery, migration, roll-back plans, expansion, routine deployments, and system upgrades
  • Act as the escalation point for EPM operational issues and questions (Specifically HFM and FDMEE) for BHGE
Qualifications for application operations engineer
  • Experience with relational databases - MySQL in particular
  • Experience developing web applications (in any language - Ruby/Rails experience a plus)
  • Experience developing in *NIX environments
  • 3+ years of experience in implementing and / or supporting Oracle E-Business Suite 11.5.10.2 or R12, specifically Oracle Order Management and Depot Repair applications
  • Significant experience working with Oracle 10g/11g databases and development tools such as PL/SQL, SQL, Forms 10g /11g, Reports 10g/11g, Oracle Application Framework (OAF) and BI / XML Publisher
  • Functional understanding of order management and depot repair processes is desirable
5

Application Operations Engineer Job Description

Job Description Example
Our company is searching for experienced candidates for the position of application operations engineer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for application operations engineer
  • Drive the implementation of minor changes and continuous improvements specific to SAP area of expertise
  • Lead a resolution of major incidents and underlaying problem investigation for all incidents specific to desired SAP domain
  • Leading Incident Review & Post Mortem Meetings, deliver required reports and analysis to support Customer SLAs
  • Categorize, correlate, prioritize assign and escalate Problems, driving timely investigation of production issues across multiple business units, with a laser focus on maximizing Service Availability
  • Create reporting and business analytics (KPI & CSF) for the Problem Management Process
  • Provide expert Process guidance to Process stakeholders
  • Execute special projects to support ITSM excellence
  • Owns relationship with Global Operations for day-to-day operations of managed IT services, including minor enhancements and incident resolution follow up for infrastructure (servers, storage, networks and backups), application availability and performance
  • Owns the prioritization, scheduling and execution IT related support calls (including interface with End-User Support team)
  • Plan and manage monitor capacity to ensure business needs continue to be met
Qualifications for application operations engineer
  • Familiarity with Web Services, including RESTful web services and SOAP
  • Familiarity with database platforms including PostgreSQL, Microsoft SQL Server, Oracle and DB2
  • Good Reporting and MIS skills
  • Exposure to TIBCO BW, EMS, Database and File adapters is a plus
  • Prior Exposure to Video Management, Mass Alert Notification Systems, Bio-metric applications would be additional benefit
  • Experience with higher level programming languages (.Net, C#, C, Java)

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