Technical Support Intern Cover Letter

I submit this application to express my sincere interest in the technical support intern position.

In the previous role, I was responsible for iT departments with resolutions and best practices related to Windows OS, Windows software, Windows Server, as well as customer network topology and configuration.

Please consider my qualifications and experience:

• Experience developing software products, especially web-based products (school projects acceptable)
• Post Secondary Diploma, preferable in Computer Sciences or equivalent combination of education and experience
• Knowledge and experience in commonly used concepts, practices and procedures in IT field
• Basic understanding of various operating systems including Windows XP/7/8/10
• Reporting tools Business Objects and Tableau
• Committed to growth as an individual
• Presence of at least 4 days per week in office needed, preferably Monday, Tuesday, Wednesday, and Thursday
• Current student pursuing a BSin Business Adm, Engineering or MBA preferred

In response to your job posting for technical support intern, I am including this letter and my resume for your review.

Previously, I was responsible for on-site Desktop Support for 350+ systems and end-users running Windows 7 and XP.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Hands on experience with relational and non-relational databases (MySQL, DynamoDB, etc)
• Experience with big data and/or data warehouses (RedShift, Hadoop )
• Comfort with cutting-edge technology including software, hardware, robotics
• Knowledge of Audio/Video products, networking, system design, and control
• Meticulous attention to detail and strong organizational sense
• Able to perform basic analysis
• Understanding of signal path flow
• Good understanding of the Windows Environment

I would like to submit my application for the technical support intern opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for support internally on Windows OS (XP/7/10) and Office 365.

Please consider my experience and qualifications for this position:

• Excel in MS Office (MS Project, Excel, Word, Power Point), SharePoint knowledge preferred
• Knowledge and/or interest for project management, quality & process management tasks (process design, workflow, documentation, updating the process docs)
• Interest to learn Project management/ Quality/ Tool sets
• Master at least one programing language (for example, JavaScript, Java)
• Experience on UX or UI design
• Java (J2EE) programming/scripting
• Practical experience with WebSphere and an integrated development environment such as RSA, RAD, WSAD or ECLIPS
• Experience with relational databases (DB2, Oracle), with knowledge of database development, administration and database utilities, including SQL

In response to your job posting for technical support intern, I am including this letter and my resume for your review.

Previously, I was responsible for backup support for the telecommunications and networking operations groups, by helping with tasks such as provisioning telephones and preparing equipment for installation.

Please consider my qualifications and experience:

• Experience with Unix, AIX or Solaris environment including shell scripting
• Knowledge of web application internals and internet networking technologies
• Previous experience in a product support role or client facing role
• Demonstrated experience analysing and condensing information
• Pursuing MS/BS in Engineering, Computer Science, Information Systems, or a related technical field
• Excellent communications skills partnered with proven analytical and technical skills
• Technical skills including familiarity with Linux, Bash scripting, Python, and/or Java
• Experience in web development using Javascript and PHP

I would like to submit my application for the technical support intern opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for outstanding customer support assistance via phone and email in Windows XP/7 and MAC environments.

Please consider my qualifications and experience:

• Quality imporvement mindset
• Technical aptitude (preferred – Engineering with skills in automotive, industrial, or marine) with a more basic knowledge of engines, transmissions, and CAN bus technology
• Basic office equipment operation
• Basic knowledge of pleasure boats and/or pleasure boat engine packages preferred
• May require travel to our facility in Suffolk
• Excellent degrees during studies in business administration with technology focus, computer science, information technology or software engineering
• Fluent in English language, both spoken and in writing
• Proficiency in SQL is essential