Systems Support Specialist Cover Letter

I am excited to be applying for the position of systems support specialist. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for end-user support in the installation, configuration, troubleshooting and maintenance of all technologies located within assigned office/jobsites or region including, but not limited to laptop and desktop computers, printers, mobile devices, multi-function products and peripherals; Microsoft operating systems and applications.

Please consider my experience and qualifications for this position:

• Prior US Navy/NMCI/NGEN support experience
• Advanced Excel and general IT skill
• Proficient with troubleshooting technical issues with computers, video equipment, printers and scanners
• Advanced knowledge of Mac OSX operating system
• Able to troubleshoot under pressure
• Experience with computers, software and hardware
• Previous IT help desk or call center experience preferred
• Be able to work independently while remaining closely connected to the team

I am excited to be applying for the position of systems support specialist. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for advanced troubleshooting of Linux operating systems (Red Hat, CentOS) and some Microsoft Windows.

My experience is an excellent fit for the list of requirements in this job:

• Demonstrated knowledge of PHP, Java, JavaScript, Python, CSS
• Demonstrated knowledge of MySQL server
• Experience in Apache configuration, secure Apache, Tomcat
• Experience in Change Management tools (git, svn, cvs)
• Experience in setup and configure/customize course management systems such as Moodle
• Demonstrated knowledge with Mac OS and Windows 10
• Experience in setup and customize windows desktop computers, follow latest security installs and patches
• Knowledge of system requirements and techniques for planning current and future system architecture requirements

Please consider me for the systems support specialist opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for state-of-the-art hardware and software solutions and expertise by analyzing and defining system requirements; defining and maintaining system architecture and infrastructure; installing, testing, system security configuration, monitoring, operating, troubleshooting, maintaining, and upgrading network operating systems hardware and software.

My experience is an excellent fit for the list of requirements in this job:

• Demonstrate competence with relevant CNO and SIGINT tools and databases used for the customer mission
• Requires expertise in analyzing intelligence and technical data, analyzing exploitation opportunities, documenting information and processes, gathering intelligence information and interpreting analytical results
• Previous experience in a start up or fast paced customer service environment with a ticketing system
• Self-starter that requires minimal supervision and can work independently or as part of a team
• Trend Micro Anti-virus or Similar
• A demonstrated knowledge and proven technical proficiency in Microsoft Systems
• Experience working in Cloud Computing environments
• Experience working a variety of nonstandard Unix computer systems problems that require extensive operator intervention

In response to your job posting for systems support specialist, I am including this letter and my resume for your review.

Previously, I was responsible for computer hardware and software support in our Chicago, Illinois office supporting primarily local users.

Please consider my experience and qualifications for this position:

• Engineering/Technical Consultancy background with project experience in designing and estimation of Fire projects
• Hands on Technical Knowledge of Fire products- spread across multiple brands
• Good knowledge of Fire concepts and building applications
• Experience in understanding CAD/CAM building drawings and designing Fire solution accordingly (using CAD/CAM)
• Microsoft Certified Professional Certification preferred
• MOUS certifications preferred
• Legal application knowledge such as OpenText DM, iCreate Macrosuite and Interaction CRM strongly preferred
• Experience in public or private child welfare

Please consider me for the systems support specialist opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for standard and approved hardware and software (operating systems and standard office.

Please consider my qualifications and experience:

• Providing technical customer service to a diverse customer base, preferably in an educational setting
• Supporting Windows 7 and above and supporting Mac OS 10.6 and above
• Supporting a variety of email clients (i.e., Outlook, Gmail and mobile device clients)
• Supporting customers and computers in an enterprise networked environment using Active Directory, Group Policies, TCP/IP, Ethernet and wireless
• Supporting A/V equipment for audio and video conferencing and general presentations
• Training technology (teaching)
• History of identifying and executing process improvements
• Additional training in the banking industry would be beneficial