Systems Support Analyst Cover Letter

Please consider me for the systems support analyst opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for support for system installation and configuration in support of FTB projects, and supports the use of technology by staff and Industry partners.

My experience is an excellent fit for the list of requirements in this job:

• Performs Advisory role in key projects, tasks and engagements
• Engineered Systems Exadata Machine Certification
• Builds working relationship with partners/vendors
• Contributes to Development related projects or literature (newsletters, or documentation-manuals)
• Analyze and develop requirements for development
• Work with stakeholders, architects and development managers to prioritize requirements for development in specific releases, point releases and patches
• Understand in detail the features being developed and develop documentation describing the features and how they should be used
• Run user acceptance testing for the developed features

In response to your job posting for systems support analyst, I am including this letter and my resume for your review.

Previously, I was responsible for applications configuration and administration support with a high degree of customer service, technical expertise, and timeliness.

Please consider my qualifications and experience:

• Experiencia en Administración de entornos RAC & ASM
• Configuración de Backups RMAN
• Experiencia en recuperación de bases de datos (Point in time recovery)
• Creación, configuración y administración de Data Guard (Physical Standby)
• Administración y configuración de OEM
• Conocimiento de Exadata
• Sólidos conocimientos de monitoreo de performance (Instance tuning & SQL Tuning)
• Conocimiento de conceptos de Redes y UNIX

I submit this application to express my sincere interest in the systems support analyst position.

Previously, I was responsible for system administration/maintenance Tier 1 and Tier 2 support based on industry and Air Force standards, support clients for all system problems and anomalies.

My experience is an excellent fit for the list of requirements in this job:

• SQL and DB knowledge
• Unix/Linux and Windows knowledge
• Good understanding of server/computer and network architecture
• Basic knowledge on Project Management
• Enterprise Manager, 12c and 13c Grid control and monitoring tools
• Any Systems knowledge or Background highly appreciated
• Fundamental understanding of computer networking, systems, software development lifecycles and database technologies
• Enterprise Application Support (Sieble, Hyperion, etc)

In response to your job posting for systems support analyst, I am including this letter and my resume for your review.

Previously, I was responsible for limited software application assistance for commonly used office automation applications sources from standard Air Force infrastructure support contracts.

Please consider my qualifications and experience:

• Database skills desirable (DBaaS, DBCS, RAC, RMAN, OSB, Data Guard)
• Extensive knowledge and solid troubleshooting experience in the following areas RAC, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical) - Including Active Data Guard and DG broker, RMAN
• Experience in SAP and Exadata is preferred
• Appetite to learn new technologies and constantly improve technical skills
• Working knowledge of UNIX and/or MySQL/Oracle/Python
• Provides advanced technical support and coordination for the entire wire transfer environment (mainframe and distributed) - large scale/highly complex applications
• Ensuring we meet or exceed enterprise and risk management requirements
• Evaluates Service level agreements and identifies gaps in current technology support processes

Please consider me for the systems support analyst opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for hands-on application support for daily operations of the above applications, including service, data and process integrity, configuration, user administration, reporting and optimization.

Please consider my qualifications and experience:

• Master English language
• Be fluent in writing and speaking in Spanish and/or French
• Resourceful and creative (capable to find the best approach for any situation that might occur)
• Deliver high quality services
• Very strong understanding of Apps Tech architecture, 11i/12i features, ad utilities, patching, cloning, upgrades, Troubleshooting skills, concurrent processing, Install, and autoconfig
• Expertise in core areas viz
• Extensive knowledge and solid troubleshooting experience in Grid Infrastructure, RAC, ASM, Performance tuning, Data Guard (Physical and Logical) - including Active Data Guard and DG broker, RMAN and Streams
• Developing breadth and depth of knowledge of the technology support industry