Analyst, Systems Support Cover Letter

I am excited to be applying for the position of analyst, systems support. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for support for the Indirect Tax Senior and Team Leader on Indirect Tax-related queries and specific projects.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Speak about product offerings to customers
• Demonstrate advanced product knowledge by building and showcasing best practices
• Understand RAC interfaces
• Present routine training classes to support staff and to customers as needed
• Perform advanced performance tuning
• Support and troubleshoot advanced configurations
• Leads a team for Assessments
• Leads proof of concepts projects

I am excited to be applying for the position of analyst, systems support. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for support to finance team in areas of general counting, tax, tax audit, and cash management, and manage business applications.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Updates and writes documentation, procedures, and provides related training to peers when needed
• Helps troubleshoot test environment network, hardware and software issues and coordinates resolution with users, vendors and internal service groups
• Helps develop/design test scripts
• Analyzes performance trends and recommends process improvements
• Assesses changes for risk to production and helps assure overall quality, security and compliance requirements are met by the application
• Provide best practice design, installation, and configuration advice for IDM deployment and management
• IDM products covering
• Experiencia en Administración de Usuarios, Objetos, Esquemas, Privilegios

I would like to submit my application for the analyst, systems support opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for support as primary tax systems administrator and coordinate all administrator duties for tax applications including:.

Please consider my qualifications and experience:

• Drive service and feature launches including working with delivery, marketing communications, executives, and other service owner team members
• Experienced working with GoldenGate implementation
• Proficient with cloud provisioning and implementation for IaaS/DBaaS/PaaS
• Proficient in Exadata Performance Tuning
• Proficient in Real application Cluster / Dataguard Implementation
• Advanced UNIX/Linux knowledge
• Hands on experience in production support in a global context for a Bank or Financial Institution
• Experience in implementing/adopting Shared Service

Please consider me for the analyst, systems support opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for support and play an active role in the implementation of new systems in the field of Indirect Tax such as OneSource, Making Taxes Digital for VAT and similar activities.

Please consider my experience and qualifications for this position:

• JRockit JVM
• Experience with any other Fusion Middleware products is beneficial
• Hyperion Financial Management knowledge and experience is essential
• Experience in data design, Rules development, applications implementation, production System Support, tuning and trouble-shooting
• Good Communication Skill and Fluent English, Cantonese / Mandarin speaking preferred
• Performance Management & Finance
• Engineered Systems (Exadata, BDA, ZDLRA, SuperCluster)
• ITIL service management background

I would like to submit my application for the analyst, systems support opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for support to all Direct Tax Team functions (Quarter Tax Provisions, Tax compliance, Tax Incentives, Finance and Business support, etc.).

Please consider my qualifications and experience:

• Programación de Shell scripts
• Resolución de incidentes / troubleshooting
• Deployment and configuration of OBIEE/OBIA
• Administration and support of OBIEE/OBIA environments
• Developing and tuning Repository layers and init blocks reports and dashboards
• Knowledge with ETL and Data warehousing
• Knowledge with BI Publisher (XML Publisher)
• Knowledge with ODI and integration with OBIEE