Switchboard Operator Cover Letter

I am excited to be applying for the position of switchboard operator. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for a smooth transition for all internal and external customers by utilizing excellent customer service skills and effective communication.

Please consider my qualifications and experience:

• Two weeks on the Evening Shift
• Two weeks on the Day Shift
• Additional training if necessary
• Polish phone etiquette
• High school diploma or GED equivalent or higher (recognized by the Texas Education Agency or a regional accrediting agency)
• Knowledge of daily and upcoming events in the district
• Communications/pleasant telephone personality
• Skilled in the use MS Office software (Word, Excel, PowerPoint)

Please consider me for the switchboard operator opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for switchboard coverage as required, ability to communicate effectively.

My experience is an excellent fit for the list of requirements in this job:

• Positive Thinking And Attitude, Good Problem Solving
• Able To Work Odd Hours/In Shift
• Excellent hand/eye coordination, finger dexterity
• Excellent telephone skills and voice tone
• Previous experience with communication systems
• Previous call center/healthcare experience preferred and medical terminology knowledge preferred
• Some switchboard experience preferred
• Prepares, maintains, and ensures timely distribution of Communications staff schedules to employees and manager

Please consider me for the switchboard operator opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for customers with patient information such as room and/or telephone number and area of hospital being careful not to violate patient confidentiality in the event a patient is restricted.

My experience is an excellent fit for the list of requirements in this job:

• Proficient in basic computer functions
• Customer service, multiple phone lines, PBX experience preferred
• Read, write and speak English to understand and interpret written and verbal instructions
• Some telephone / reception experience preferred
• Prefer Customer Service experience with knowledge of medical terminology
• Previous operator and clerical experience preferred
• Good critical thinking skills and memory retention
• Proficiency in use of a personal computer, to include word processing and spread sheet applications

Please consider me for the switchboard operator opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for verbal instructions to field personnel engaged in switching operations, and makes the appropriate internal and external notifications.

Please consider my qualifications and experience:

• Receptionist and phone operator experience
• Excellent keyboarding skills to operate computer keyboards to perform data entry and process calls in a timely manner on a multi-line phone
• Proficient in the use of computers and software including Microsoft Office
• High school diploma (or equivalent) and experience in the general use of
• Experience in Call Center, Customer Service, or Hospital preferred
• Experience in customer service and multi line phone system
• At least six months of switchboard operator experience
• Some Customer Service Related Logistic Knowledge

I submit this application to express my sincere interest in the switchboard operator position.

In the previous role, I was responsible for accurate documentation, as appropriate, including reporting in switchboard databases, changing or updating contact information or on-call coverage.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Prepares and maintains up-to-date records of employee attendance
• Maintains employee phone list and Communications Department on-call list
• Acts as contact person for special projects and coordinates completion of projects in a timely manner
• Monitors entryways and grants access to patients, visitors and staff according to established policies
• Switchboard/Call Center/ Customer Service preferred
• Telephone and customer service experience preferred
• Previous call center/customer service experience strongly preferred
• Experience in a client service oriented field