Switchboard Cover Letter

I submit this application to express my sincere interest in the switchboard position.

Previously, I was responsible for communication to internal users via tannoy systems in accordance with BBC standing instructions and assist in all Bus con processes in line with BBC procedures.

Please consider my experience and qualifications for this position:

• Familiar with other software programs for providing administrative support
• Prior experience working on a busy switchboard will be well regarded
• Maintain the highest standards of ethics and integrity at all times
• MS Word/Outlook/Excel
• A clear communicator, with an approachable & friendly manner
• Microsoft packages including Outlook, Word, Excel & PowerPoint
• Proactive in handling guest queries
• Finally knowledge of Opera PMS is an advantage but not essential as training will be provided

Please consider me for the switchboard opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for troubleshooting support to a user community employing computer systems.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Confirming the booking of meeting rooms and hospitality
• Have strong knowledge and experience of using a Switchboard system
• Be able to demonstrate front office experience in a similar environment
• Some telephone experience preferred
• Reception experience preferred
• Friendly and upbeat telephone etiquette
• Previous clerical/phone experience
• Previous Microsoft Office experience

Please consider me for the switchboard opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for manufacturing expertise, support, and direction in the assembly of all areas of the Switchboard Segment Team with the overall goal of timely order fulfillment and adherence to Eaton’s quality standards.

My experience is an excellent fit for the list of requirements in this job:

• Team, group, or project leadership experience
• Switchboard or communications systems experience preferred
• Courteous, patient and helpful
• Highly developed keyboarding skills
• Flexible working hours (cover full shifts due to absences)
• Operator duties , preferably in a hospital setting
• Excellent work references to back up customer service skills
• Work experience in an academic setting

In response to your job posting for switchboard, I am including this letter and my resume for your review.

In the previous role, I was responsible for back-up for Information Center when call volume warrants to provide an optimal level of customer service in both the Information Center and Communication center.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Excellent customer service skills including complaint resolution and service recovery
• Microsoft Excel skills at an intermediate level and currently using on a daily basis
• Experience working in a Headquarters environment preferred
• Skill in handling all customer service situations
• Excellent attendance and punctuality as phone cannot be shut off or have recordings
• Strong reading and comprehension skills in processing information
• Mature, Composed, Good Interpersonal / Interaction Skill
• Pleasant Tone Of Voice

I am excited to be applying for the position of switchboard. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for information as needed while demonstrating the highest level of professional phone demeanor and customer service skills.

Please consider my experience and qualifications for this position:

• Comfortable sitting for long periods of the day
• Of copy machines and utilization of typical office services equipment and technology
• Computer training in Microsoft Excel and Word preferable
• PC skills in Windows based programs and/or related training (such as PC based messaging, Intellidesk or Answering Service system) preferred
• Previous switchboard experience in a high volume call center or customer service environment
• Basic skill in Microsoft Office applications
• Experience in assembly operation requiring the use of blueprints and method sheets
• Experience in manufacturing or operations