Servicing Representative Cover Letter

I submit this application to express my sincere interest in the servicing representative position.

In my previous role, I was responsible for in-office support to KAMs/Sales Engineers as specified in the company’s standard operating systems and procedures.

My experience is an excellent fit for the list of requirements in this job:

• Knowledge of office methods and procedures and use standard office equipment
• Identifies, audits, investigates, and rectifies departmental discrepancie
• Intermediate technical and computer skills
• Consumer Loan Servicing knowledge and experience preferred
• PC skills including Word Excel and Internet
• Fluent Swedish and English skills, both verbal and in writing
• Working well both at team level (collaborative) and individual (working independently)
• Supporting markets and languages other than Sweden/Swedish

I am excited to be applying for the position of servicing representative. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for back office processing support for Home Preservation, Account Resolution and Customer Service Department.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Will require good working knowledge of applications used to complete tasks, with solid knowledge of overall PC functionality in a Windows environment to include dual monitor navigation
• Detailed knowledge of all internal programs and applications E3, CRM, FSP
• Accounting or banking experience preferred
• Strong organizational skills to ensure customer service level agreements are maintained on a consistent basis
• Strong knowledge of investor accounting and reconciliation processes and requirements
• Strong experience with Policy and Procedure writing and organization
• Strong experience with mortgage servicing system conversions
• Good understanding of servicing functions

I would like to submit my application for the servicing representative opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for knowledge of office procedures, operation of standard office equipment.

Please consider my qualifications and experience:

• Working knowledge of credit union systems
• Applied knowledge of internal systems, processes and lender-specific procedures
• An understanding of the fund administration industry would be distinct advantage
• Well versed knowledge of all mortgage servicing aspects including FNMA, FHLMC, and HUD/VA requirements
• Will require good working knowledge of applications used to complete tasks, with solid knowledge of overall PC functionality in a Windows environment
• Experience with payment processing (Lockbox, ACH and Wire) preferred
• Knowledge of loan and/ or lease products preferred
• Knowledge of, or experience in, the Farm Credit System preferred

I am excited to be applying for the position of servicing representative. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for basic office support including ordering and maintaining office/clinic supplies; maintaining office equipment; managing correspondence; copying faxing mailing and filing documents; and collecting and distributing mail.

Please consider my qualifications and experience:

• Dental office / Dental product experience
• Experience in a mortgage servicing quality assurance environment is preferred
• Fiserv or other credit union operations platform experience preferred
• Excellent Sales, Presentation, Negotiation and Relationship Management skills
• Proven Credibility across Institutional networks within Asia Pacific
• Detailed Knowledge of Asset Servicing Products and Services
• Demonstrated success in complex, strategic long cycle sales planning, and identifying/achieving targets
• Written and Verbal business competency in Mandarin

Please consider me for the servicing representative opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for feedback to management team on ways to improve back office processes/procedures related to Commercial Processing.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Fluent Swedish skills, both verbal and in writing
• Balance multiple demands at the same time in a busy environment, prioritising correctly, and keeping to timeframes
• Proficient in Windows and Microsoft Office applications, particularly Excel
• Extensive knowledge of account servicing for private real estate transactions
• High school diploma or GED and/or 6 months related administrative experience
• Flexibility to take on extra projects as they might arise
• Solid, demonstrated decision making and problem-solving abilities
• Strong communication, attention to detail, and computer skills