Services Operations Manager Cover Letter

Please consider me for the services operations manager opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for guidance for all ASU policies and procedures including human resources, purchasing, accounting, travel and sponsored projects;.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Expertise with implementing processes, procedures, and technical tools to ensure smooth operations and solve common professional Services challenges
• Willingness to travel periodically to client sites
• Proven track record in developing and deploying process improvements, Lean certification preferred
• Experience in customer operations and resource planning
• Highly effective communication, interpersonal and leadership skills
• Able to work independently and in a matrix environment to set priorities, make decisions and resolve conflicts
• Knowledgeable and skilled in the use of Computers to analyze operations, and plan and manage budgets
• Confidently and professionally represent the Central Division Talent Acquisition Team in communication (written/verbal/formal presentation) with internal leaders and external partners

I am excited to be applying for the position of services operations manager. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for direction to managers on human resources programs, policies and procedures including recruitment and staffing, salary administration, employee relations, performance management, wage and hour regulations, and other related issues.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Understanding of audit requirements of Costa Rica free trade zone which and review and monitoring done with PROCOMER’s Supervision and Monitoring Department
• Thorough knowledge of operation functions, systems, policies and procedures for the GDS
• PWR Reactor Services experience preferred
• Familiar with Outage Support functions (Pre-deploying activities/ training/ staffing/ )
• Familiar with PWR Reactor Services Equipment / Technology
• Broad functional background
• Leadership experience managing cross-functional, multi-disciplinary work teams with internal and external participants
• Proficient in a foreign language, particularly Japanese, Mandarin, Korean, Samoan or French

In response to your job posting for services operations manager, I am including this letter and my resume for your review.

In my previous role, I was responsible for support, assistance and direction in developing and maintaining environmental health and safety plans, training, policies and procedures.

Please consider my qualifications and experience:

• Excel Proficiency as it relates to tracking of metrics, reporting, and presentation of data
• Experience with the development of scope documentation, evaluation of subcontractor proposals, and risk identification and quantification for design/build projects
• Capacity planning for all programs that are assigned
• Process improvements including inventory management, product database comparison lists, inbound/outbound queue management, and claiming
• Financial and business benefits analysis and reporting to support the objectives, and to identify new areas to reduce cost
• Provide cross-functional support to repair locations that can improve the process, and provide visibility to parts teams on areas of opportunity
• Monthly business reviews with Geek Squad Protection, Controllership Teams, and business owners
• Strong computer skills – familiar with MS office, HR Systems (Taleo, Oracle or similar HR systems)

In response to your job posting for services operations manager, I am including this letter and my resume for your review.

In the previous role, I was responsible for dotted line leadership to staff support groups: Accounting, Finance, Environmental Health & Safety, Procurement, and Human Resources.

Please consider my experience and qualifications for this position:

• Working knowledge of basic computer business applications such as MS Word and MS Excel, Outlook
• Have relentlessly high standards and passion for process improvement
• Possess a sense of urgency and an appreciation for working in a fast-paced, deadline-oriented environment
• Exposure to process improvement/quality control tools and methods, such as Six Sigma/Lean Processes
• Experience from operations at a global scale
• Past experience in global or multi-national support role, directly communicating with international teams
• Experience with Costa Rica/America Free Zone audits
• Experience interacting with PROCOMER

I would like to submit my application for the services operations manager opening. Please accept this letter and the attached resume.

Previously, I was responsible for specialist Health and Safety support to facilitate the implementation of the organisations global policies and procedures.

Please consider my qualifications and experience:

• Proficiency in Excel require
• Able to provide analysis to internal customers and senior management
• Either Vendor management or Card experience preferred
• Supervisory experience, supervising other employees
• Preparing written communications to include complex reports
• Interpreting and applying state and federal laws, rules, regulations, policies and procedures
• Preparing and handling audits
• Knowledge of the Dealer Licensing program