Staff Services Manager Cover Letter

Please consider me for the staff services manager opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for reports to the Medical Director of Occupational Health Services and escalates issues as needed to assure compliance with Joint Commission, DOH, and other regulatory requirements and standards.

Please consider my qualifications and experience:

• Knowledge of primary source verification processes and procedures
• Oversees Administrative Assistant for Medical Staff department
• Critical thinker who is skilled at identifying gaps and providing solutions and recommendations independently
• Prior experience across BMSC disciplines
• Educates physician leaders on state-of-the-art privileging concepts and facilitates the revisions of privilege delineations as necessary to ensure currency and accuracy of those privileges offered to applicants by the Board
• Evaluates adequacy and quality of documentation to demonstrate competence, and pursues additional information if necessary, to ensure effective and comprehensive peer review decision-making
• Supports the Medical Staff leaders in disciplinary or quality investigations, corrective actions, hearings and appellate reviews as outlined by the Medical Staff Bylaws
• May direct the Medical Staff’s peer review activities, and ensures both accreditation/legal compliance and risk-management effectiveness

Please consider me for the staff services manager opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for technical support, guidance and training in regulatory compliance for all areas of the Medical School and Medical Center relative to EH&S policies and procedures, and applicable regulations, permits, codes, and standards, including those of EPA, DPH, DOT, OSHA, DEP, Worcester Fire Department, NIOSH, ANSI, CDC, NFPA and The Joint Commission.

My experience is an excellent fit for the list of requirements in this job:

• Strong interpersonal influence and leadership skills
• Knowledge of human resources practices and related regulations
• Demonstrated business (verbal, written, facilitation listening and presentation) communication skills
• Knowledge of standard Microsoft and other office applications
• General knowledge of Servers and Operating Systems
• General knowledge of LAN / WAN Infrastructure (Switches, Routers, VLAN, Firewalls, Global Property Network Standards, Wireless)
• Experience with medical staff credentialing is also helpful
• Specialized training preferred

I am excited to be applying for the position of staff services manager. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for content knowledge in the interpretation, implementation, and maintenance of standards to match external requirements (e.g., Joint Commission, CMS, Title 22).

My experience is an excellent fit for the list of requirements in this job:

• Provides direction, supervision and support for all supervised associates to maintain their assigned job responsibilities
• CMSC or CPCS preferred
• NAMSS CPMSM certification preferred
• Basic computer skills, , keyboarding, Internet
• General office clerical skills and knowledge of office equipment
• Organizational and communication skills and problem-solving techniques
• Demonstrated experience and competence in the application of Medical Staff Quality Program principles
• Understanding of data management and analysis techniques

Please consider me for the staff services manager opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for medical governance on call centers which include PSDMP, that are out of medical and ensure such activities are fully align with medical governance principles, local regulations, standards and policies.

My experience is an excellent fit for the list of requirements in this job:

• Knowledge of regulatory requirements related to The Joint Commission, CMS, State, and patient safety principles
• Knowledge of the clinical environment
• Effective communication skills (verbal, written, group presentations)
• Demonstrated experience collaborating with physicians on quality initiatives or programs
• Computer proficiency in Windows, Microsoft Office (Word, Excel, Access, and PowerPoint) and Internet use preferred
• Passion for process improvement and application of Lean Six Sigma philosophies
• Strong process change and process creation skills
• Fluent English – written and verbal communications

I am excited to be applying for the position of staff services manager. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for risk management information on medical and allied health staff to Medical Staff Services for use in credentialing process.

Please consider my experience and qualifications for this position:

• Experience in a hospital or medical facility marketing, physician relations, communications or related field preferred
• In-depth knowledge of functions and responsibilities related to medical staff services
• Excellent facilitative leadership skills to effectively interact with all levels in a medical center environment including executive management and clinical staff
• Working knowledge of MSOW, Meditech, Microsoft Office applications and databases, and applicable software
• Certified Professional Medical Services Manager (CPMSM) or Certified Provider Credentialing Specialist (CPCS)
• Proficient with IT Service Management tools used for Incident, Problem and Change Management
• ITIL Certification or have worked in an ITIL based environment nice to have
• Need to be certified as a CPMSM (Certified Professional Medical Services Management) and CPCS (Certified Professional Credentialing Specialist)