ServiceNow Business Analyst Cover Letter

In response to your job posting for servicenow business analyst, I am including this letter and my resume for your review.

In the previous role, I was responsible for support for the streamlining of service management processes (incident management, problem management, change management).

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience tracking issues and resolutions during projects
• Experience in working with government POCs and users in the planning and execution of deployment activities
• Proven success developing detailed staffing plans, status briefings, deployment project plans and schedules is strongly preferred
• Experience gathering requirements in a structured manner to ensure that provided solutions meet requirements is strongly preferred
• Should possess strong organizational skills and strong interpersonal skills to effectively relate to agency and customer needs
• Working knowledge of ServiceNow core architecture and especially modules such as IT Service Management (Incident, Problem, Change, Asset Management, Knowledge), Project Portfolio Management and Human Resources
• Experience designing ServiceNow integrations with third-party tools
• Collaborate effectively with other ServiceNow administrators/developers to develop solutions and handle general updates and configuration changes/requests

I am excited to be applying for the position of servicenow business analyst. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for operational Support (through Incident Management, Service Request Oversight, Problem Management, Change Request/Enhancements, Compliance Support, and Application Environment Management) to achieve service excellence.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Knowledge of the entire SDLC and Agile Scrum development methodologies preferred
• Knowledge and understanding of IT Infrastructure Library (ITIL) Service Management
• ServiceNow – desirable
• Working knowledge of ServiceNow core architecture and especially modules such as IT Service Management (Incident, Problem, Change, Asset Management, Knowledge) and Human Resources
• Collaborate effectively with ServiceNow administrators/developers to develop solutions and handle general updates and configuration changes/requests
• Solid technical and effective communication skills essential
• Experience with UI/design specs/wireframes
• Familiarity with BABOK and its techniques

Please consider me for the servicenow business analyst opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for guidance and training to support and technical teams on Hyatt adopted ITSM processes (Incident, Problem, and Change Management).

Please consider my experience and qualifications for this position:

• Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
• Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
• Ensure tool configuration consistency across development, QA, and production environments
• ServiceNow exposure or experience
• Experience implementing a custom solution
• Agile Experience (experience in creating scrum user development stories)
• First-rate planning and organization skills and experience
• Strong working knowledge in ServiceNow platform is preferred

In response to your job posting for servicenow business analyst, I am including this letter and my resume for your review.

In the previous role, I was responsible for advice and guidance on methods, procedures and requirements for the Configuration Management system in ServiceNow following best practices.

Please consider my experience and qualifications for this position:

• Experience with creating documentation, data\process analysis, and requirements gathering for IT Service Management (ITSM) processes and corresponding toolsets and functions
• Experience with implementing ITSM processes or tools in coordination with other IT processes and disciplines
• Design, build, test and maintain ServiceNow solutions
• Partner with process owners to understand business and IT processes, specifically ITIL processes
• Lead efforts to build complex ServiceNow solutions, including requirements gathering, design and testing
• Collaborate with developers to design, build, test and deploy solutions
• Create knowledge articles and training materials to educate users
• Experience with creating documentation, data and process analysis, and requirements gathering for IT Service Management (ITSM) processes and corresponding toolsets and functions

I am excited to be applying for the position of servicenow business analyst. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for configuration management Information Management Support for the full Enterprise Voice System and maintains end-to-end configuration management for the program.

Please consider my experience and qualifications for this position:

• Experience writing business requirements and functional specs
• Strong knowledge of ServiceNow products and add-ons
• ITIL Intermediate, or Expert Level
• Strong Agile software development background
• Typical BSA duties
• Design mock-up exp
• Experience on CMDB
• Requirement Development (Elicitation Analysis, Documentation)