Senior Technical Consultant Cover Letter

Please consider me for the senior technical consultant opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for second/third level technical support on a worldwide basis via phone, email, web, and remote access to customer sites where Cisco Unified Contact Center (UCCE/IPCC) and other Cisco Call Center applications are deployed.

My experience is an excellent fit for the list of requirements in this job:

• Knowledge of message transmission systems (MQSeries, JMS, ), Ext JS / AngularJS, Maven, Subversion and Jenkins
• Knowledge of financial IT systems/processes in general is a big benefit
• Intermediate level SQL knowledge (strong Oracle/DB2/MS SQL knowledge is a definite advantage)
• Intermediate English knowledge (both written and verbal)
• Being open to new technologies
• Good communication skills, team-oriented thinking
• Working with Financial Institutions in the KYC space and broad understanding of financial crime, AML and / or Transaction Monitoring
• Technical competency with Groovy scripting, XML, Java, J2EE, process management, and / or workflow

I submit this application to express my sincere interest in the senior technical consultant position.

In the previous role, I was responsible for domain expertise in Enterprise networking focused on Cisco DNA and Cisco DNA Center.

Please consider my qualifications and experience:

• Actively raise, track and resolve project issues and risks
• Provide product expertise and best practice to customers and partners
• Provide support to junior staff
• Ensure that decisions taken comply with Sigma methodology, strategic architecture and direction
• Understanding of BSS/OSS needs of clients for Telco, Cable & Wireless operators
• Significant experience with software solutions in the telecommunications, cable, and/or high tech sector
• Able to work with UML and other design languages
• Familiarity with general TM Forum Framworx concepts

In response to your job posting for senior technical consultant, I am including this letter and my resume for your review.

Previously, I was responsible for independent technical review of the Unified Contact Center Enterprise (UCCE) architecture, design, and implementation and testing approach.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Able to deliver multiple implementation projects simultaneously
• Strong implementation consultant experience
• Classic ASP experience
• Strong knowledge of CSS, HTML5, Modular JavaScript/OOP and modern JavaScript frameworks
• ITIL V3 Foundations or greater preferred
• Exceptional fundamentals in software architecture and development using multiple languages
• Broad understanding of enterprise and web architectures
• Solid understanding of mobile platforms

Please consider me for the senior technical consultant opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for technical support on Windows 10 and MAC OS X, Android and iOS devices as well as an understanding of linux are beneficial.

My experience is an excellent fit for the list of requirements in this job:

• Conduct technical recovery and risk assessments to identify and mitigate disruptive threats/risks
• Collaborate with IT and business representatives to define recovery requirements and priorities
• Build and maintain relationships with clients and business partners to ensure completion of annual TRM program requirements
• Participate in the design and execution of exercises to validate recovery capabilities for critical systems and business services
• Participate in the design and execution of technical recovery exercises to prepare teams for significant technology events
• Participate in the management and execution of technical recovery projects
• Help to develop, implement, and maintain technical recovery program processes, products, and tools
• Assist in the development and implementation of effective recovery metrics and reports

I submit this application to express my sincere interest in the senior technical consultant position.

In my previous role, I was responsible for voice infrastructure design strategy and implementation plans for the Wayfair Cisco Contact Center Enterprise environment.

My experience is an excellent fit for the list of requirements in this job:

• CM&HT IT software / hardware topologies
• Pro-active self-starter who can take the initiative and operate independently, and is flexible in their approach and able to tolerate change and ambiguity
• Desirable to have some knowledge experience of Sigma products
• Fusion Banking Trade Innovation technical knowledge
• Solid Knowledge of Oracle 11 (SQL) or higher
• Solid Knowledge of Oracle architecture (including maintenance, backup/recovery)
• Solid Experience in performance tuning on Oracle
• Solid knowledge of Murex Datamart and Workflows