Patient Financial Counselor Cover Letter

I would like to submit my application for the patient financial counselor opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for expertise regarding relevant healthcare data and functioning of managed care participants (payers, HMOs, PPOs, providers, and patients), managed care claims, payment operations, and managed care benefit systems including knowledge of Medicare and Medicaid, to ensure appropriate knowledge level of employees and the ability to deliver efficient financial and custom analytics;.

Please consider my experience and qualifications for this position:

• All associates mush compete, pass and maintain Colorado’s state certification for CAAS, Colorado’s outstanding grant program
• Government programs and insurance knowledge preferred
• Knowledge of medical insurances (Medicare, HMO’s, PPO’s, commercial), EMTALA regulations, hospital billing and collection process
• Experience will healthcare customer service
• Excellent communication (verbal and writing) and organizational abilities
• Working knowledge of and experience with the Eagle and third party payer’s websites
• Vocational / Technical School / Diploma Program Preferred
• Accuracy in typing and knowledge of computers and internet service

I am excited to be applying for the position of patient financial counselor. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for back up to other Analysts for Capital Budget System and Employee Expense Reimbursement.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Proficiency with advanced Microsoft Office applications, PowerPoint, Excel, Word, proficient in mathematical calculations and various analysis techniques
• Knowledge of Healthcare, insurance, and authorization requirements
• Able to work in an established time frame with attention detail and accuracy
• Proficient in MiChart, Microsoft Word, Outlook, and Excel
• Confer and maintain communication with management, supervisors and employees to better understand the Centricity and PFC processes and work flow
• Develop competencies for different levels of Centricity users
• Work in collaboration with RBO to identify trends --Familiar with US Oncology procedures, regulations and guidelines
• Proficient in Microsoft Office programs and excellent computer/typing skills

I would like to submit my application for the patient financial counselor opening. Please accept this letter and the attached resume.

Previously, I was responsible for continuous updates and information to Business Office Management regarding ongoing errors, payer related issues, registration issues and other controllable QA related activities affecting reimbursement and payment methodology.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Fax Machine and Multi-line Telephone
• Self-motivated and directed, dependable, with strong organizational skills, Excellent customer service skills
• Proficient in MS Excel for analyzing data using basic formulas, pivot tables, and charts
• Authorization experience
• High volume inbound call experience
• Experience with difficult, irate callers
• High volume Customer Service in a non-medical setting
• Experience in personal computer applications

I am excited to be applying for the position of patient financial counselor. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for continuous updates and information to Patient Financial Services Leadership Team regarding ongoing errors, payer related issues/trends, registration and other controllable QA related activities affecting productivity, reimbursement and/or payment delays.

Please consider my experience and qualifications for this position:

• Microsoft Office-based products (Word, Excel, PowerPoint)
• Healthcare call center experience and insurance knowledge is very helpful
• Excellent understanding of medical terminology
• Knowledgeable of patient rights and treats all patients with dignity and respect in a consistent, caring manner
• Utilizes an open, non-judgmental, non-discriminatory and professional approach with all patients
• Good organizational and computer technical skills
• Experience with collections and general accounting, preferred
• Open to cross-training in additional business office activities including, but not limited to, Medicare and Medicaid billing

I would like to submit my application for the patient financial counselor opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for training support for faculty and staff for the travel on line reimbursement system.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience in Medical Insurance preferred
• High School Diploma or equivalent requires
• Demonstrated teamwork, interpersonal, communication and customer service skills
• Knowledge of medical terminology, ICD-9, CPT-4, and CDM codes
• Knowledge of C-Snap, Web Denis, CHAMPS and other payor sites
• Familiarity with Lean method of process improvement
• Extensive knowledge with clinical business operation systems
• Knowledge of 3rd party payer rules and (Medicare, Medicaid, BCBSM, commercial, MVA, worker’s compensation)