NOC Technician Cover Letter

Please consider me for the NOC technician opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for technical advice and service such as installation, maintenance, service and repair services to meet customers requirements.

Please consider my experience and qualifications for this position:

• Good skills in Microsoft applications, such as Word, Excel, Outlook, terminal emulators, and a basic understanding of database structure
• Basic level Knowledge of Unix (ie – RedHat)
• Experienced knowledge of LAN and WAN networks, TCPIP networking, DNS, DHCP and HTTP
• Proficiency with Microsoft Windows (XP, Vista or Windows 7/8), Macintosh, Adobe Acrobat
• Shifts are subject to change based on business needs, and employee standings in regards to shift bids
• Sitting for extended periods of time while at a desk or in meetings
• Hearing and visual acuity within normal range
• Manual dexterity to operate a keyboard, calculator and telephone system

Please consider me for the NOC technician opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for service monitoring, assurance and reliability for carrier and commercial customers, requiring knowledge of these services.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Support after-hours secondary Tier 1 help desk
• Virtual server management (VMware, AWS, Azure)
• Microsoft Windows, Redhat / CentOS
• VMware, AWS, Azure
• SolarWinds, ServiceNow, Microsoft SCCM
• Cisco SSL and IPsec VPN
• SharePoint, Cisco WebEx, GotoMeeting
• PowerShell and other scripting languages / experience regarding process automation

I would like to submit my application for the NOC technician opening. Please accept this letter and the attached resume.

Previously, I was responsible for continual process improvement by understanding and analyzing processes with the intent to make them better, faster and more stable while lowering maintenance requirements.

Please consider my qualifications and experience:

• Microsoft (MCP, MCSA or MCSE) and/or Cisco (CCNA) Certification preferred
• High school or equiv
• Minimum 2 yrs related telecommunications experience or 1 yr as NOS with satisfactory or better performance
• Network Operations Center Experience
• Requires working knowledge of computer operations
• Demonstrate knowledge of services and processes within the Command Center
• Experience in the administration along with technical acumen associated with administration of technical Infrastructure including Unix, Windows, Network Storage, middleware, database
• Cisco, Sonus and Juniper equipment

Please consider me for the NOC technician opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for service monitoring, assurance and reliability for carrier and commercial clients, requiring knowledge of these services.

Please consider my experience and qualifications for this position:

• Flexibility to assist in 24/7 NOC coverage while maintaining a regular work schedule
• Wnership, from identification, through resolution and validation of
• Knowledge of network operations, hardware, and software installation and configuration preferred
• NOC experience is preferred
• Working knowledge of systems monitoring tools for hardware, applications and network troubleshooting
• Data restore and backup management
• Decommission process management
• Server patching process and management

In response to your job posting for NOC technician, I am including this letter and my resume for your review.

In the previous role, I was responsible for installation, preventive maintenance, troubleshooting, repair and calibration services on site at customer locations on electromechanical laboratory instruments.

Please consider my qualifications and experience:

• Experienced in supporting Windows 7, Windows 8, and Windows 10
• Proficiency in Windows AD, Exchange Administration
• Experienced in Supporting Microsoft Office and Office 365 products
• Well-versed in the cleaning and removal of malware and viruses
• Basic experience of network troubleshooting - TCP/IP, DNS, PING and TRACERT
• Willing and able to work non-standard work shifts, including evenings, overnight, holidays, and weekends
• Experience using networks and network equipment and knowledge of Excel, Word and other general applications
• JNCIA or CCNA and also JNCP or CCNP certification or equivalent skill level developed through industry experience preferred for Tier III