NOC Engineer Cover Letter

I would like to submit my application for the NOC engineer opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for the full spectrum of C2 system administration, to include Solaris, Windows, and Linux operating system configuration and maintenance as well as VMware ESXI virtualization architectures.

Please consider my experience and qualifications for this position:

• Extensive experience working in structured change management processes for highly available enterprise networks
• Knowledge in Ethernet network and computer systems
• Knowledge in IT service management
• Strong in technical report writing and documentation
• CCNA or IT Service Management related certification preferred
• General Infrastructure knowledge – Servers, SANs, Windows Server
• General Network Architecture – Routers, Switches, Firewall, UTM, LAN/WAN
• General Cloud knowledge – Microsoft Azure, O365, AWS, Rackspace

Please consider me for the NOC engineer opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for physical assistance (CTI escort) to the CTI Network and Voice service providers or non AUTHORIZED personnel entering Techrooms, Comms room and Branch comms room.

Please consider my qualifications and experience:

• Relational database experience (MySQL)
• Experience in Voice Telecommunications technology, VOIP platform, and familiarity with SIP protocol
• Experience working in ITIL environment
• Strong knowledge of troubleshooting methodologies to isolate and identify configuration, design, and software anomalies
• Comfort with most aspects of operating system administration
• A solid understanding of the operating systems
• Demonstrated knowledge of routing protocols and network concepts
• Current US DoD Secret Clearance or willingness to apply for a secret clearance as soon as administratively feasible

In response to your job posting for NOC engineer, I am including this letter and my resume for your review.

In my previous role, I was responsible for lead engineering and support on all UC infrastructure including by not limited to all session border controllers, voice gateways, voice circuits (IP or TDM), Microsoft Skype for business/Lync.

Please consider my experience and qualifications for this position:

• General Web Application – Web Servers, IIS, Web Technologies
• Exposure to and understanding of SQL administration
• Exposure to and understanding of the fundamentals of Information Security
• Experience with virtualization solutions including Microsoft Hyper-V/SCVMM and VMware vSphere/vCenter
• Solid general understanding of networking
• Working knowledge of Netcool
• Understanding on Change management system
• Suitable networking qualification

I submit this application to express my sincere interest in the NOC engineer position.

Previously, I was responsible for senior engineering and support on all UC infrastructure including by not limited to all session border controllers, voice gateways, voice circuits (IP or TDM), and Cisco Contact Center Enterprise.

Please consider my qualifications and experience:

• Monitor Clients Wide Area Networks using Network Management Tools
• Analyze connectivity issues by interpreting test results and determine root cause
• Drive critical issues /incidents to resolution
• Coordinate network repairs and assist vendors/ specialists with network testing and repairs
• Maintain and update daily logs, turnover, and equipment malfunction reports
• Extensive knowledge of TCP/IP protocol
• Windows Server production experience (PowerShell, Special Administration Console)
• Familiarity with storage systems (NAS, SAN)

I would like to submit my application for the NOC engineer opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for connectivity for TDM (DS-1, DS-3), SONET (OC-12/48/192), IP, and DWDM paths.

My experience is an excellent fit for the list of requirements in this job:

• Rack and stack servers
• Data center power and cooling
• CCNA certification preferred/ CCNP preferred
• Knowledge on Web Services – REST API & SOAP UI
• Shell/Perl scripting language knowledge preferred
• Incident detection and diagnosis using industry standard network monitoring and management tools, such as Netcool, ZenOSS, Nagios, iManager and Sonus EMS
• Familiarity with the principles and practice of system configuration management
• Company providing Managed/Cloud Services to Customers