IT Training Cover Letter

I submit this application to express my sincere interest in the IT training position.

Previously, I was responsible for in person and online training to bankers on how to use IBD Tech’s applications including new banker training, captivate videos, office hours, and responding to banker’s questions on how to use our tools.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Proven proficiency in a variety of software products
• Research, prepare, and revise end user communications for projects, procedure changes, and IT related issues
• Collect training and communication data to support department key performance indicators
• Initiate organizational level communications and updates during major IT incidents
• Collect and document incident resolution for analysis
• Understanding of the context of IT projects, programs, and issues to create communications and training materials
• Excellent verbal and written communication skills necessary in order to persuade and influence decision making of individuals, groups, or work teams, and to explain difficult issues
• Experience with Camtasia, Articulate Storyline, Adobe Suite, and SharePoint

In response to your job posting for IT training, I am including this letter and my resume for your review.

In my previous role, I was responsible for expertise to the department’s efforts in IT operational and capital budget planning as it relates specifically to infrastructure.

Please consider my experience and qualifications for this position:

• Knowledge of e-learning and print resource development from ingestion to delivery of content to devices on multiple platforms
• Excellent writing, editing and proofreading skills with critical attention to detail
• Working knowledge of Microsoft SharePoint and online training development tools (Articulate (Storyline and/or
• Epic certification and/or recent Epic implementation experience strongly preferred
• Knowledge of Project Management Institute’s Professional and/or Agile Practitioner Project Management programs
• Excellent presentation and classroom management skills
• Advanced experience in Microsoft Office Suite and SharePoint applications
• Experience in delivering training via web conferencing (Webex experience helpful)

I am excited to be applying for the position of IT training. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for training for general PC skills for users (Windows, MS office or other training since required).

Please consider my experience and qualifications for this position:

• Experience with course design and delivery
• Familiarity with ITIL, ITSM, or COBIT
• Knowledge of organizational development, adult learning theory, preferred
• In depth knowledge of clinical hospital workflows and operations
• Proficiency with WBT authoring, graphics, sound, and video editing software (e.g., Adobe Dreamweaver, Fireworks, Flash, Photoshop, Captivate, Presenter
• Teaching or Adult Learning Certification preferred
• IT specific Training Management experience is preferred
• Skills will include assessment/evaluation, budget control, budget development, communication -written and oral skills, conceptualization and design, consulting, counseling, curriculum development, interpretation of policies/analyses/trends/etc., knowledge of applicable laws/policies/principles/etc., organization, planning, problem identification and resolution, project management, scheduling, staff development, supervisory skills, and teaching/training

I would like to submit my application for the IT training opening. Please accept this letter and the attached resume.

Previously, I was responsible for day-to-day technical desktop support for the company’s VFX/FA artists on Linux, OSX and Windows workstations and laptops;.

My experience is an excellent fit for the list of requirements in this job:

• Training Content and Delivery, Curriculum Design and development, Training Strategy and Planning
• Basic PC and network troubleshooting skills
• Excellent Management, Team Leading and Motivational Skills
• Understanding of information technology used in an enterprise level environment including platforms, development languages, RDBMs, and other related technologies
• Show initiative, creativity, enthusiasm, pride in work, and
• Expert level experience with MS Access and MS PowerPoint
• Lead and facilitate a pre-project requirements gathering and scope definition with project stakeholders
• Measure performance to ensure projects are progressing according to approved plans and will meet established targets

In response to your job posting for IT training, I am including this letter and my resume for your review.

Previously, I was responsible for the highest-level customer experience possible in any learning environment (online, virtual, eLearning, classroom), while ensuring Philips Healthcare customers and employees receive consistent, streamlined learning services by using common company style, standards and development tools.

Please consider my experience and qualifications for this position:

• Experience designing, developing and delivering Instructor Led Training, Webinar & Online IT applications courses
• BS/BA in computer related field or Education/Instructional design/Adult learning
• Strong organization and structural focus to ensure quality of delivery
• Experience with onboarding and training programs in global environment
• Fluent English and strong communication (written, oral, presentation)
• Demonstrate knowledge in technical enterprise customer support environments, ITIL, and industry-specific knowledge management strategies
• Exceptional proofreading and organizational skills
• Familiarity with e-learning software preferred