HR Customer Service Cover Letter

I would like to submit my application for the HR customer service opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for hR assistance via the telephone by answering Tier 1 questions regarding HR processes and services, Recruitment, Benefits, Compensation, Talent Management, Learning and Development, and Performance/Merit planning.

Please consider my qualifications and experience:

• Experience in accurately collecting information in order to understand and assess the clients’ needs and situation
• Experience in working in an environment subject to regular interruptions, quickly changing priorities and potentially confrontational situations
• Resolve complex issues regarding inquiries, and where possible, work with HRIS team to implement preventative solutions
• Ensure audit compliance through transaction processing and approval flows, and manage confidential data in a professional manner and according statutory regulations
• Respond professionally and efficiently to HR enquiries across Asia Pacific / Middle East & Africa
• Working with the team on an employee’s life cycle including
• Support complex transaction processing including organizational changes and job changes
• Ensure audit compliance through transaction processing and approval flows, managing confidential data in a professional manner and according to statutory regulations

I am excited to be applying for the position of HR customer service. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for high quality and efficient HR Partner services to the leaders, including but not limited to recruitment, annual performance management, compensation & benefits, talent development and engagement survey processes.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Supports others to reach their goals
• Shows genuine interest in others
• Always considers risk implications on actions taken
• Has experience of managing budgets
• HR experience desirable but not essential
• Experience and knowledge of HR services is an advantage is an advantage
• Lead or management experience preferred
• Knowledge of HR-specific applications preferred

Please consider me for the HR customer service opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for high quality and efficient HR Partner services to the leaders, including but not limited to recruitment, annual performance management, compensation & benefits and engagement survey processes.

My experience is an excellent fit for the list of requirements in this job:

• Partner with HR teams and colleagues across all regions to ensure the consistent and effective delivery of HR support and HR systems related actions
• Respond professionally and efficiently to HR enquiries across Europe
• Work with the team on the employee’s life cycle including resourcing and recruitment, employment verification, employee relations, payroll, benefits and terminations
• Confidentiality – maintain a high level of privacy and confidentiality related to all aspects of HR
• Previous experience with Applicant Tracking Systems (ATS) – Kronos & Workday preferred
• Continually looks to improve knowledge of clients and the business, and how to make a difference
• Successfully builds client relationships
• Can identify issues and devise and implement effective solutions

In response to your job posting for HR customer service, I am including this letter and my resume for your review.

Previously, I was responsible for value-add HR services through implementation of HR systems and processes, managing appropriate priorities, customer service commitments, and compliance requirements for the support function (recruitment, compensation, performance management, succession planning, employee development and workforce planning).

Please consider my qualifications and experience:

• Influence clients to make appropriate decisions
• Can develop long term relationships with clients
• Applies knowledge of competitors and market trends in practice
• Displays professional approach at all times
• Is able to produce strategically sound ideas and share them with key stakeholders to get results
• Actively promotes change, the CSI process and implements suggestions/process changes
• Is able to give constructive regular feedback and coach people to achieve their best
• Can anticipate and take action to remove barriers to achieve results

In response to your job posting for HR customer service, I am including this letter and my resume for your review.

In the previous role, I was responsible for guidance for the following HR processes and services; Family Medical Leave/LOA, Worker’s Compensation compliance/reporting, Recruitment, Benefits, Compensation, Talent Management, Learning and Development, and Performance/Merit planning.

Please consider my qualifications and experience:

• Proficient (perform the skill with limited assistance) in Word, Excel and PowerPoint
• Provide end to end customer support for employees and managers reaching out to HR Operations via phone, live chat, web submit or email
• Deep understanding of drug reimbursement issues and claim adjudication process
• AS400 system or other data-base drive software experience preferred
• Posses strong analytical and math skills
• Very good German or French
• Very good organization skills and independence at work
• Willingness to develop and interested in projects improvements