Customer Service Technician Cover Letter

In response to your job posting for customer service technician, I am including this letter and my resume for your review.

Previously, I was responsible for after sales service and support for Vertiv AC/DC power systems.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Preparing cell lysates for WB testing by using transfected cells or treated cells
• Construct and culture stale cell lines according to stale cell protocols
• Flow cytometer testing
• Able to communicate effectively, using speech, hearing, and customer service skills
• Water Hygiene qualified
• General knowledge of departmental function
• Manual dexterity relative to typing and using mechanical tools
• Frequently lifting and/or moving up to 10 pounds

I would like to submit my application for the customer service technician opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for basic hand tools and personal vehicle.

My experience is an excellent fit for the list of requirements in this job:

• Install and maintain inside wire for residential/business services
• Utilizes special test equipment to test for and locate cable trouble
• Support and participate in promotion of company products
• Installation, maintenance, repair of mechanical and electrical systems experience preferred
• Able to respond to end user request for assistance using existing manuals and scripted responses
• Experience with VA and/or IBM Rational Tool Suite preferred
• Proficient in Support Ticketing Systems
• Mechanical aptitude - working with power and hand tools, comfortable on ladders

I would like to submit my application for the customer service technician opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for and maintain a basic inventory of required hand tools.

Please consider my experience and qualifications for this position:

• Initiative to effectively complete tasks with little supervision while using effective time management skills
• Multi-tasking - Able to handle answering multiple phone lines
• Positive "can-do" attitude, with a pleasant, friendly style
• Entry level - 3+ maintenance, repair of mechanical and electrical systems　
• Post-Secondary education in a related discipline (C.E.T.) or Journeyman status in Electrical, Instrumentation, Refrigeration, Welding or other related trade
• Physically able to perform the work in a predominantly outdoor environment
• Demonstrated safety awareness and safely perform current duties
• Physically fit and be able to lift up to 60lbs

In response to your job posting for customer service technician, I am including this letter and my resume for your review.

Previously, I was responsible for customer education on concepts, practices and procedures.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• A friendly, professional phone manner
• Strong interpersonal and customer relationship skills, organized and process focus skills
• Excellent communication skills, both written and oral as product/solution presentation
• Relentless attention to detail and commitment to quality and customer delivery of needs
• Mechanical aptitude and skilled in the use of hand and power tools
• Valid driver’s license and a driving record acceptable to our insurance carrier
• Proficiency with Microsoft Windows, Microsoft Office 365 and E-mail, voicemail, cell phone
• Digital fundamentals and/or electronic/electrical training, communications training, or equivalent trade experience preferred

I submit this application to express my sincere interest in the customer service technician position.

In my previous role, I was responsible for basic hand tools and air tools.

My experience is an excellent fit for the list of requirements in this job:

• Skilled with Microsoft Windows operating systems and Microsoft Office applications and their use as analysis and communication tools
• Effective communication (verbal, written, good listener) and interpersonal skills across all internal and external organizational levels
• Knowledge of automotive systems and specifications
• Self-starter with willingness to take the initiative and be proactive
• Able and prepared to work on a shift basis
• Prepared to travel to customer sites
• Robust computer skills with understanding of networking protocols and applications
• Self-motivated to achieve objectives