Guest Service Manager Cover Letter

I would like to submit my application for the guest service manager opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for a workplace free from harassment or discrimination.

Please consider my experience and qualifications for this position:

• Enjoys working as part of and leading a team to deliver outstanding results
• A Passion for delivering and leading others to deliver outstanding Customer Service
• Willingness to collaborate with multiple partners
• Guest Oriented and work under pressure
• College graduate preferably HRM or related courses
• Knowledge of other foreign language & Opera system would be an advantage
• With proven leadership qualities
• Knowledge of LMS and reservations management preferred

I would like to submit my application for the guest service manager opening. Please accept this letter and the attached resume.

Previously, I was responsible for fluent in oral and written English Lanaguage, and has an excellent communication skills.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Knowledgeable in Hotel Industry Program (OPERA System)
• Strong Hilton and/or Hyatt system skills(OnQ, R&I, Opera, PRIO) - Preferred
• Supervises the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy
• Schedules guest service agents, reservation agents, bell staff, van drivers, telephone operators, and other staff within guest services
• Analyzes and generates guest issue, billing, and daily reports, and communicates information to employees and appropriate departments
• Proficiency with Opera preferred
• Indonesia National Citizen
• Luxury properties and High End Villas property will be advantage

In response to your job posting for guest service manager, I am including this letter and my resume for your review.

In the previous role, I was responsible for support using Excel and Word.

Please consider my experience and qualifications for this position:

• At least Diploma in Audio Visual Technology or related field preferred
• Attention to details, organized and methodical
• In-depth knowledge of hotel Front Desk operations
• Preferably college graduate and preferably in Hotel Management
• With Opera system knowledge and interest is an advantage
• Good English Speaks and writes well
• College graduate skills
• Requires good communications skills, both verbal and written

I would like to submit my application for the guest service manager opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for microsoft Word support.

My experience is an excellent fit for the list of requirements in this job:

• Excellent proficiency in both native language and English
• Able to communicate in Korean is preferred
• Excellent listening, presentation and communication skills
• Strong Leadership and organisation skills with a “hands on approach”
• Wants to be part of an entrepreneurial, high-energy, and fun culture
• Advanced knowledge of MS Word, MS Excel, MS PowerPoint, Outlook, incident management systems, LMS systems, and quality monitoring systems
• Working knowledge of contact center telephony, routing, scheduling, and IVR systems
• Experience in an International Hotel/Resort as Duty Manager and GSC Manager

I would like to submit my application for the guest service manager opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for fluent in English and in a second language – A third language is highly appreciated.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Team player (to maximize inventory & reservation revenue of our team) preferred
• Prepare Night Audit month-end reports, including in-house movie reports, house account summary, phone summary
• Management Competencies - Active Learning - Possesses a zeal for and seeks new learning experiences
• Highly focused and have excellent communication skills and practices a hands-on approach of management style
• Experience managing a culturally diverse workforce
• Knowledge of OS&E and current trends in service ware and equipment design
• Prefer previous experience with point of sale systems, including troubleshooting
• Experience in Human Resources functions such as recruiting, onboarding, and training –