Front Desk Night Auditor Cover Letter

Please consider me for the front desk night auditor opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for guests with hotel facilities/amenities in an informative and helpful way.

Please consider my experience and qualifications for this position:

• Knowledge of FOSSE
• Be familiar with all systems and equipment as related to the Front Office (Epitome, GoConcierge, Synergy, SALTO, Push to Talk Radios, ISD Firepanel)
• Achieves a high quality of guest service
• Answer telephone calls and assist guests with inquiries and reservations or cancellations
• Prepare daily reports for different hotel departments
• To process the night audit tasks & functions
• Audit, balance, post and report on room charges, F&B charges (via Micros), phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc, to ensure accuracy and verify proper cash handling procedures are followed
• Communication of hotel services/promotions and resetting the systems for the next day’s operations, all Gallery Host functions during the overnight shift

Please consider me for the front desk night auditor opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for hotel information and area attractions.

Please consider my experience and qualifications for this position:

• Run morning reports and backup reports and distribute accordingly
• Print express check out folios and distribute
• Sign out and brief relief
• Restock all printers
• Attend monthly department meetings and training sessions as necessary
• Making connections with guests!!
• Daily checklist duties
• Helping with breakfast set up, service, and clean up

In response to your job posting for front desk night auditor, I am including this letter and my resume for your review.

Previously, I was responsible for information on hotel services and facilities to guests as required.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Setting up Daily Hot Breakfast until Kitchen Staff arrives
• Being Manager on Duty during entire overnight shift and assisting guests
• Verifies and makes corrections to the Room Rate Report
• Adjust outside Vendor activity
• Reconcile telephone calls and miscellaneous accounts
• Backup computer system files
• Verifies that all checks are closed, and closes and logs any open check in the P.O.S
• Prints Food & Beverage end of day reports

I submit this application to express my sincere interest in the front desk night auditor position.

In my previous role, I was responsible for relief support to the hotel PBX operator during shift.

Please consider my experience and qualifications for this position:

• Audit Food & Beverage cashiers work and correct discrepancies
• Audit Rooms Cashiers work and correct discrepancies
• Audit all miscellaneous charges
• Run Room & Tax verifying that all room rates posted
• Verify Cashiers Report to drop log and paperwork
• Record room statistics
• Run end of day program and close day
• Check that interfaces are up and running

I submit this application to express my sincere interest in the front desk night auditor position.

Previously, I was responsible for banquets (set up/tear down).

My experience is an excellent fit for the list of requirements in this job:

• Maintain excellent cleanliness of lobby/eating area/kitchen/bar
• Any other duties needed on shift
• Audit, balance, post and report on front desk, rooms, and all food and beverage outlets’ cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management
• Provide rooms management with a clear picture of their performance using the data gathered
• Run the night audit final, after ensuring all revenue is in balance
• Comply at all times with regulations to encourage safe and efficient hotel operations
• Greet and welcome all guests approaching the Front Desk
• Maintain proper operation of the telephone switchboard