Customer Service Cover Letter

In response to your job posting for customer service, I am including this letter and my resume for your review.

In the previous role, I was responsible for information on client Account features and capabilities; conduct “how to” sessions with customers and partners as needed.

Please consider my experience and qualifications for this position:

• Will be handling cash and making deposits
• Customer service and retail sales experience preferred
• Insurance Background Helpful
• Process sample requests for customers
• Positively accept change
• High comfort level with use of computer
• Make outbound calls to conduct surveys and gathering market research
• Qualify any additional information needed

Please consider me for the customer service opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for sales estimates at month end in alignment with BPA whilst prioritizing orders and allocations in close collaboration with Supply Planning, QC and Commercial Operations.

My experience is an excellent fit for the list of requirements in this job:

• Commitment to delivering exceptional customer service at all times
• Comfortable using multiple computer systems and working with dual monitors
• Upgrade Service and Equipment
• Pay Bills
• Questions on services and plans
• Signing up new customers
• Upselling new and current customers
• Background in retail or call center customer service and sales preferred

I am excited to be applying for the position of customer service. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for information on Client's Account features and capabilities; conduct “how to” sessions with customers and partners as needed.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Answer and direct calls as necessary
• Provide support to customer issues
• Solve shipping issues for customers
• Organize customer files
• Send updated information to customers
• Ensure accounts are processed in accordance to federal and state regulations
• Deliver trusted, professional, and reliable service to clients and build customer satisfaction and loyalty
• Strengthen the perception of the company in the marketplace

Please consider me for the customer service opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for efficient and accurate input and processing of customer orders; edits orders received for accurate pricing and codes.

Please consider my qualifications and experience:

• Work heavily in proprietary systems, MS Outlook, Excel
• Record details of follow up on customer interactions
• Previous experience in transportation is preferred
• Basic understanding of Microsoft Office suite applications
• Electronic or Aerospace background preferred
• The noise level in the work environment is within OSHA's standard requirement
• Willingness to work in an office in Tijuana, Mexico
• Call center environment experience strongly preferred

I am excited to be applying for the position of customer service. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for coverage and assistance in all areas of the store where business needs require and as associate training supports.

Please consider my experience and qualifications for this position:

• O-06-36 months of relevant experience
• O-Excellent interpersonal and customer service skills
• O-Sound reasoning and problem solving skills
• Utilize the company's computer system to look up and record information regarding a member's account
• Held to data integrity performance standards
• Communicate with providers via email or phone
• Highly motivated, high energy level
• Track sales and provide sales reports