Customer Account Coordinator Cover Letter

I submit this application to express my sincere interest in the customer account coordinator position.

In the previous role, I was responsible for outstanding support to Management and Sales Staff to provide up to date information with available digital advertising space.

Please consider my qualifications and experience:

• Notify customers of upcoming back-orders
• Validate that purchase orders are APC-MGE compliant
• Set up direct accounts with access and training to self service web based tools
• Escalate issues that need support from management
• Notify customers of product and pricing changes
• Attend trainings that will assist with account management and customer service
• SAP experience preferred although not compulsory
• SAP or similar ERP experience preferred

I am excited to be applying for the position of customer account coordinator. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for relevant reporting to both internal and external customers and ensure you develop a good understanding /knowledge of the reporting tools available.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Computer literacy (in MS tools) + (Multiple) CRM tools and experience with (business) reporting and data visualisation
• Feel comfortable in a consultant role
• Proactive, accurate and service-oriented
• Romanian- fluent, English- fluent
• Structured and system thinking
• Work experience in international environment and highly- regulated industry
• Good communication skills and cultural awareness
• Team player, knows how to set priorities- especially under time pressure

In response to your job posting for customer account coordinator, I am including this letter and my resume for your review.

Previously, I was responsible for seamless interaction with internal and external customers in a highly responsive matter with a focus on providing maximum customer satisfaction.

Please consider my experience and qualifications for this position:

• Previous experience working with a database entry system is highly preferred
• Recognizes and identifies possible customer concerns and is able to mitigate problems
• Fluent written and spoken Dutch and German, in addition to English
• Proven experience in a branded/wholesale customer services environment
• Strong computer skills (including Microsoft Office Word, PowerPoint, Excel, and Outlook)
• Customer account resolution experience preferred
• Proven experience in negotiating
• Petrochemical Customer Service or pipeline experience preferred

I submit this application to express my sincere interest in the customer account coordinator position.

Previously, I was responsible for management with reporting and analysis of asset utilization; make recommendations to streamline asset utilization and create efficiencies.

Please consider my experience and qualifications for this position:

• Fluent written and spoken French and Spanish, in addition to English
• Accounting knowledge / experience
• Proficient keypunching
• Integrated system knowledge
• Working independently/self-motivated
• Open minded/willing to change
• A willingness to work flexible hours
• Being a team player, takes initiative and acts in a pro-active way

I submit this application to express my sincere interest in the customer account coordinator position.

Previously, I was responsible for the tools necessary for the specialists to be successful in accomplishing daily tasks and abilities to provide customers with information.

Please consider my qualifications and experience:

• Strong, demonstrated writing and editing skills
• Demonstrated professionalism, confidence, enthusiasm and attention to detail
• Advanced experience with the Microsoft Office suite (Word, PowerPoint, Excel, Power BI)
• Experience with internal and external content management systems (preferably Drupal)
• Prior experience entering customer data into system(s)
• Prior Credit evaluation experience
• Prior Unidata, SysPro, J D Edwards and/or Oracle software experience
• Strong proficiency with SAP, EDI, Manhattan, B2B or other ERP system