Concierge Supervisor Cover Letter

I submit this application to express my sincere interest in the concierge supervisor position.

In the previous role, I was responsible for complete support to central office operations in all matters pertaining to scheduling, communications, arrivals and commitments met and departmental objectives.

Please consider my qualifications and experience:

• Exceptional listening skills and passionate working with seniors
• High school diploma or hospitality certificate
• Prior experience in upscale hospitality/service industry setting strongly preferred
• Current Australian Full Drivers License
• Excellent Communication Skills (Oral, Analytical, Written, and Presentation)
• Comfortable with Interaction with various levels of hospital staff patients
• Prepare and distribute daily reports any additional reports requested by management to various departments
• Responds to emergency situations as necessary by following departmental procedures, ensuring the safety of the team, staying calm, and assisting Security as needed

I am excited to be applying for the position of concierge supervisor. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for vision, direction, suggestions and solutions that will expertly communicate an engaging narrative across all platforms (TV commercials, YouTube, Social Media, etc.).

My experience is an excellent fit for the list of requirements in this job:

• AFLAC Plans
• Travel Discounts on all Pleasant Holidays Packages, Hotel Rooms, Car Rentals, Tours & Activities
• Prior experience using Al-Desk and POS systems
• Knowledge of the Hawaiian Islands and Tour Activities
• Familiarity with Business Administration & General Business Practices
• Demonstrated proficiency in the Japanese language (read, spoken and written)
• Excellent decision-making/problem resolution abilities including the use of independent judgment
• Ensure compliance of arrival and departure standards based on Leading Quality Assurance

I am excited to be applying for the position of concierge supervisor. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for exceptional Concierge information to our owners about local and area attractions, restaurants, theatres, special events, tickets, confirmations and other available services.

My experience is an excellent fit for the list of requirements in this job:

• Assists in monitoring the cleanliness of the club lounge and all Concierge areas
• Follows up with club level guests that have concerns or issues
• Checks daily arrival reports and be familiar with guest’s list and any special notes listed
• Effectively communicate with management and Food & Beverage staff to fulfill and address any issues or needs
• Provides extraordinary service consistent with the luxury brand standards and S.H.O.W
• Promote the property’s outlets and amenities by educating guests on restaurants, shows, and other outlets such as spa, retail, and pools implement incentive contests for the staff to drive property/ company incremental revenue
• Perform various tasks assigned by the Director of Concierge, Concierge Manager and Resort Club Manager working directly with guests as a Concierge when volumes warrant
• Previous scheduling and payroll experience preferred

I would like to submit my application for the concierge supervisor opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for information on events to be presented, guides and informs the guest about the attractions and points of interest of the area, responds, assists and solves all the requests of our Guests and Clients immediately.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Hospitality Graduate or Certified Service Professional preferred
• Flexible schedule, including overnight shifts
• Displays good sense of business acumen and basic understanding of financial statements
• Experience and understanding of event sales/planning
• Experience and a thorough understanding of concierge services
• Sense of Sound - Be able to communicate with guests
• Medical (with prescription)
• Paid Time Off for Holidays, Vacation, and Illness

I submit this application to express my sincere interest in the concierge supervisor position.

In my previous role, I was responsible for input into and executes the development, implementation, and measurement of guest service standards consistent with the Company’s Standards and brand attributes.

My experience is an excellent fit for the list of requirements in this job:

• Lead the Concierge Team to personalize the guest arrival and departure experience by ensuring all arrival reservations are reviewed and processed based on guest purpose, perspective, preferences, and passions
• Completeness and accuracy of pre-arrival reservation guest requirements
• Work closely with other sections of Rooms Division to coordinate the efficient handling and follow-up of guest services and requests
• To assist guests in confirming airline tickets, making restaurant reservations, arranging tours and making transportation arrangements
• Effective and efficient liaison activities between Front Office department and rest of hotel to ensure seamless experiences for guests and residents
• Strong working knowledge of Opera and MS Office Applications
• Knowledge of LCAH processes or loyalty programs
• Well versed in oral and written English and Filipino